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19
Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee too strong
or weak
•
Amount of coffee and water is not
correct (1 spoon : 5oz/150ml cup).
•
Check correct amount of coffee or
water is used.
Coffee leaking
from basket
when removed
•
The basket drip-stop seal doesn’t
cover the gap properly due to
foreign material.
•
Check that there is no obstruction in
the basket drip-stop seal.
Wash out the basket seal by turning
the basket upside down, and pressing
down and rinsing into the seal to clear
any particles obstructing that area.
Coffee overflowing
from the basket
(CAUTION:
If the basket
has overflowed
remove slowly and
with caution)
•
Carafe is not inserted.
•
Amount of coffee and water is not
correct (1 spoon : 5oz/150ml cup).
•
Grind size is too fine.
•
Too much grinds in the basket.
•
No paper in the basket.
•
Putting paper into mesh basket
filter.
•
If you are brewing with carafe, check
that the carafe is inserted.
•
Check that the correct amount of
coffee and water is used for the
operation.
•
Correct grind size/amount.
•
Use mesh basket filter without paper
and other baskets with paper.
‘FILL TANK’ on
LCD screen
•
Water tank is empty or not enough
water to brew the selected volume.
•
Sensors may be dirty.
•
Open the lid and pour the desired
amount of cold, preferably filtered
water.
•
While the tank is empty wipe the
sensor prisms in the tank with a cloth.
Auto Start does
not function
•
Auto Start does not repeat after it
has been activated.
•
Re-engage the Auto Start mode for
each time that it needs to be used.
Shows ‘CLOCK’
when Auto Start
is pressed
•
Current time should be set before
setting Auto Start.
•
Set the current time before using Auto
Start.
Clock does not
remember time
•
Clock is cleared every time the unit
is unplugged.
•
Keep the unit plugged.
Auto Start starts
at the wrong time
•
Current time is not correct.
•
Check that the current time is correct.
Carafe overfilling
•
Carafe is not completely empty
before brewing.
•
Amount of water is too much.
•
Check that the carafe is empty before
brewing.
•
Check that the MAX line on the water
tank is not exceeded.
•
Ensure water runs freely through
carafe lid.
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