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31
EN
Malfunction
description
Explanation Possible reasons
ER1 appears in the display Cavity high temperature protection Temperature in cavity exceeds 250°C
ER2 appears in the display Steam plate high temperature protection Temperature of steam plate exceeds 180°C
ER5 appears in the display Steam plate sensor connection failure
Steam plate sensor connection failure, caused
by open circuit
ER6 appears in the display Steam plate sensor connection failure
Steam plate sensor connection failure,
causing of short circuit
ER7 appears in the display Cavity sensor connection failure
Cavity sensor connection failure, caused by
open circuit
ER8 appears in the display Cavity sensor connection failure
Cavity sensor connection failure, caused by
short circuit
Malfunction
description
Causes Solutions
Nothing appears on the
display screen
Oven is not connected to the power supply Connect to power supply
Power cords fail to work Contact after-sales service
Oven fails to work
Power supply plug is not in proper position Plug in the power supply again
Oven door is not closed properly Close the oven door again
Water tank is not in proper position Reposition the water tank
Circuit board is damaged Contact after-sales service
Child safety lock is locked Unlock the child safety lock
White powder appears near
the steam outlet
Water is too hard
Use distilled water or proceed with
descaling more frequently
Display is not working
normally
Display screen is damaged
Contact after-sales service
Parts in circuit board are damaged
Water or steam leaks out
during cooking
Oven door is not closed tightly Close the oven door tightly again
Sealing ring on door is damaged
Contact after-sales service
Oven lamp fails to light
Lamp is damaged
Master C.P.B is damaged
Fan motor fails to work
Motor is damaged
Master C.P.B is damaged
Buttons fail to work
Conductive rubber buttons are damaged
Master C.P.B is damaged
No steam is produced
Water tube is folded, stuffed or damaged
Water pump is damaged
Pouring system is not sealed well
TROUBLE SHOOTING
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