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Atrix 62411601 User Manual
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Contents
Table of Contents
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User’s
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P/N 59270107
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Summary of Contents for Atrix 62411601:
Contents
3
Helpful Hints
7
Saving Money
8
Saving Money: Forms Tear-Off
8
Saving Money: Draft Mode
8
Saving Time
9
Saving Time: Internet Support
9
Saving Time: Draft Mode
9
Saving Time: Paper Park
9
Saving Time: Moving Through the Menu
9
Operation Tips
10
Operation Tip: Top of Form
10
Operation Tip: Turning the Platen Knob
11
Operation Tip: Control Access to the Printer
11
Introduction
12
Printer Features
13
Parts Identification
14
Printer Serial Number
14
Parts Identification: Rear Feed (Continuous Forms)
15
Parts Identification: Top Feed (Single-Sheet)
16
Front Panel Lights
17
Front Panel Keys
18
Installation
19
Installation Hints
19
Installation Overview
20
Installation Location
20
Customizing the Installation
21
Unpacking the Machine
23
Shipping Restraints
24
Ribbon Cartridge
25
Ribbon Cartridge Handling
26
Ribbon Cartridge Emergency First Aid
26
Computer Connections
27
Power Connections
28
Paper Loading
29
Emulations
33
Testing the Printer
34
Font Sample Test
35
Rolling ASCII Test
36
Printer Drivers
37
Selecting Printer Drivers
37
Obtaining Drivers
37
Installing Printer Drivers
37
Using Your Printer
38
Top of Form (TOF)
38
Top of Form (TOF) and Forms Tear-Off
39
Forms Tear-Off Status (ON or OFF)
39
Setting Top of Form, Forms Tear-Off ON (Step A)
40
Setting Top of Form, Forms Tear-Off OFF (Step B)
42
Temporary Top of Form Change
44
Reset Top of Form to Factory Default
45
Printer ON
45
Printer OFF
45
Forms Tear-Off
46
Changing the Forms Tear-Off Setting
47
Automatic Forms Tear-Off
48
TEAR Key and Automatic Forms Tear-Off
48
Manual Forms Tear-Off
49
TEAR Key
50
Forms Tear-Off set OFF
50
Forms Tear-Off set ON
50
Paper Park
51
Changing Paper Paths
52
Continuous-forms to single-sheet feed
52
Single-sheet feed to continuous forms
52
Printhead Gap
53
Expanded Printhead Gap
54
Print Quality
58
Super Speed Draft
59
Printer Reset
59
Character Pitch
60
Menu Mode
61
Moving Through the Menu
62
Moving Forward
62
Moving Backward
62
Resetting Menu to Factory Defaults
63
Printing the Menu Settings
63
Changing the Menu Settings
64
Menu Settings Table
65
Explanations of Menu Items
70
Maintenance
73
Replacing the Ribbon Cartridge
73
Printer Cleaning
74
Paper Jams
75
Troubleshooting
80
General Information
80
Internet Support
80
List of Problems
81
Problem 1: My word processor files do not print the way I have the menu and front panel set.
82
Problem 2: Nothing happens when I turn on the printer.
83
Problem 3: The printer does not print when the computer sends data.
83
Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document.
83
Problem 5: Ink smears on the paper when I print on narrow forms.
84
Problem 6: I've installed a new ribbon and the printing is smeared and streaked.
84
Problem 7: The ALARM light is flashing.
84
Problem 8: The ALARM light is on and the Character Pitch 10 light is flashing.
84
Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing.
85
Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper.
85
Problem 11: The Print Quality and Character Pitch keys on the front panel don't work.
85
Problem 12: Continuous-form paper sticks to the paper separator.
85
Specifications
86
Service and Support
91
General Information
91
Documentation
92
Purchase Location
92
Internet Support
93
www.okidata.com
93
my.okidata.com
93
Telephone Support
94
Service Centers
95
Service and Support: United States and Canada
96
Service and Support: Latin America
97
Accessories
98
Purchasing Accessories
98
Accessories: Part Numbers
99
Consumables: Part Numbers
99
Options: Part Numbers
99
Replacement Parts: Part Numbers
100
Documentation: Part Numbers
100
Printer Control Codes
101
Epson FX Commands
102
IBM Proprinter III Commands
104
Oki Data MICROLINE Standard Commands
106
Warranty, Regulatory, and Safety Information
108
Limited Warranty: United States and Canada
108
Limited Warranty: Latin America
110
Service and Support: United States and Canada
111
Sales and Service Dealers: United States and Canada
111
Telephone Support: United States and Canada
112
Service and Support: Latin America
113
Sales and Service Centers: Latin America
113
Customer Support Professionals: Latin America
113
Oki Data on the Internet
114
www.okidata.com
114
my.okidata.com
114
Oki Data Service Centers
115
Material Safety Data Sheet (MSDS)
116
Emergency Information: MSDS
116
Safety Information
120
Regulatory Information
121
Year 2000 Compliance
121
Energy Star®
121
Federal Communications Commission (FCC)
122
Industry Canada (IC)
123
European Union Council of the European Communities
124
Index
125
Index
125
Symbols
125
0 character (slashed, unslashed)
65
10 cpi (Front Panel Light)
17
12 cpi (Front Panel Light)
17
120 volt printer
90
15 cpi (Front Panel Light)
17
17 cpi (Front Panel Light)
17
20 cpi (Front Panel Light)
17
230 or 240 volt printer
90
300 cps (UTL)
86
390 cps (HSD)
86
435 cps (SSD)
86
75 cps (NLQ)
86
A
125
ABICOMP
65
Access
125
Controlling access to the printer
11
Access Cover, Part Number
100
Accessories
98
Part Numbers
99
Purchasing
98
Acoustic Cover, Part Number
100
Alarm
125
ALARM flashing
17
ALARM lit
17
ALARM lit, CPI 10 flashing
84
ALARM lit, CPI 15 flashing
85
Alignment problems
11
ASCII Test
36
Auto Carriage return
70
Auto CR+
68
Auto LF (Line Feed)
68
Auto Select
68
B
125
Backward
125
Movement through Menu
9
Bar Codes
87
Bi-directional
125
Communications
27
Printing
67
Block Graphics
65
Bottom Feed
88
Form Tear-Off
66
Line Spacing
66
Pull Tractor (Option)
99
Skip Over Perforation
66
BRASC II
65
Brazil
95
British (Language)
65
Buffer
125
Clearing
18
Print
71
Receive Buffer Size
67
C
126
Cable
126
Length
27
Parallel
27
Serial Interface
27
Shielded
27
Canada
126
Customer Support
112
Locating a service center
115
Service
94
Service Center (Oki Data)
95
Warranty
108
Canadian French
65
Carbon Forms
53
Carbonless continuous forms
88
Cardstock
88
Expanded printhead gap
54
Centering
68
Printhead Position
84
Centronics parallel interface
86
Character Pitch
71
Front Panel key
18
Indicator Lights
17
Key doesn't work
85
Selecting
60
Character Set
65
Character Width
71
Characters
126
Italics
72
Proportional Spacing
72
Special for languages
71
Characters Per Second (CPS)
13
Cleaning the printer
74
Code 128
87
Code 39
87
Code DEL
68
Code Page Character Set
70
Codes, Printer Control
101
Commands
126
Epson FX Commands
102
IBM Proprinter III Commands
104
Microline Standard
106
Compatibility
13
Computer connections
27
Consumables
126
Part Numbers
99
Ribbon Cartridge
99
Ribbon Life
87
Contact Information for Oki Data
2
Contents list, unpacking the printer
23
Continuous Feed
126
Carbonless Forms
88
Changing to single-sheet feed
52
Extra-thick forms
53
Interleaf continuous forms
88
Paper
85
Paper Park
18
Pins (graphic)
29
Rear Feed
15
Reference Mark
30
Single-part forms
29
Control Codes
101
Correspondence, Print Quality
58
Costs, Cutting
8
Courier (Font)
58
Covers, Part Numbers
100
cpi 10 flashing, ALARM lit
84
cpi 15 flashing, ALARM lit
85
Customer Support
126
Canada
112
Latin America
113
United States
112
Cut Sheet Feeder
99
Cut Sheet Paper
88
Cutting Costs. See Money, Saving
126
D
127
Danish (Language)
65
Data Word
70
7 bit
68
8 bit
68
DC1 code
72
DC3 code
72
DEL Code
71
Depth of printer
90
Detergent, cleaning the housing
74
Documents, Print Quality
58
Draft
127
Draft Mode
65
Print Quality
58
Draft Mode
127
Saving money with
8
Saving time with
9
Drivers
127
Diskette
37
Oki Data Web Site
37
Operating Systems
37
Requesting by mail
37
Dutch (Language)
65
E
127
E-mail address for Oki Data
2
EAN 13
87
EAN 8
87
Efficiency. See Time, Saving
127
Electrical Requirements
90
Electromagnetic Conformance
124
Emergency Information
116
Emulation
33
Changing
33
Choices
33
Matching the printer driver
83
Mode
65
Energy Star
121
Envelopes
31
Continuous Feed
88
Printhead Gap Setting
53
Single Feed
88
Environmental Requirements
90
Epson
127
Emulation Mode, Epson FX
33
Epson FX Commands
102
Error Conditions
127
ALARM blinks
17
ALARM glows
17
ESC SI Pitch
70
European Union Council of the European Communities
124
Expanded Printhead Gap
54
F
127
Factory Defaults
127
Menu Mode
63
FCC (Federal Communications Commission)
122
FF/LOAD (Front Panel Key)
18
First Aid Procedures
116
Fonts
127
Embedded Printer Commands
83
Font Sample Test
18
PRINT QUALITY key
18
Resident
87
Scalable
87
Size
60
Style
65
Wrong fonts print
37
Forms
128
Continuous
128
Carbonless
88
Interleaf
88
Single-part
88
Multipart and Printhead Gap
53
Narrow width
84
Thick
54
Thickness ranges
13
Zero-Tear
13
Forms Tear-Off
71
Automatic
48
Bottom Feed
66
Changing
47
Forms Tear-Off OFF
128
TEAR key
50
Top of Form
42
Forms Tear-Off ON
128
TEAR key
50
Top of Form
40
Manual
49
Rear Feed
66
Saving money with
8
Status (ON or OFF)
39
TEAR key
18
Top of Form
39
Wait Time
72
French (Language)
65
French Canadian (Language)
65
Front Panel
128
Keys
11
Alternate Functions
18
Won't work
11
Lights
17
Menu Mode
61
G
128
German (Language)
65
Gothic (Font)
87
HSD Print Quality
58
Near Letter Quality
58
SSD Print Quality
58
Utility Print Quality
58
Graphics
70
7 bit
67
8 bit
67
Printing
71
Bi-directional
67
Uneven print registration
46
Uni-directional
67
Resolution
87
GROUP, Menu Mode
61
H
129
Height
129
Double height printing
72
of Printer
90
Help. See Service and Support
129
High Speed Draft
129
HSD Front Panel Light
17
Mode
13
Print Quality
58
Humidity
129
Operating
90
Storage
90
I
129
I-Prime
69
IBM
129
IBM 437
70
IBM 850
70
IBM 860
70
IBM 863
70
IBM 865
70
IBM Emulation
33
IBM PPR
65
IBM Proprinter III
86
IBM Proprinter III Commands
104
IBM Set I
70
IBM Set II
70
IC. See Industry Canada
129
IEEE-284
86
Impact Dot Matrix
86
Industry Canada
123
Initialization string
82
Initialize the printer
59
Installation
129
Customization
21
Interface
86
Serial Interface (Option)
99
Interleaf Continuous Forms
88
Interleaved 2 of 5
87
Internet
12
Oki Data Web Site
2
Saving time with
9
Invalid (I-Prime command)
71
Italian (Language)
65
Italic
65
Item, Menu Mode
61
Explanations of Items
70
Settings
61
J
129
Japanese (Language)
65
K
129
Keys, Front Panel
18
L
130
Labels
88
Paper Park
51
Printhead Gap Setting
53
Language
65
Latin America
130
Customer Support
113
Language
65
Locating a service center
95
Service
97
Warranty
110
Length, Page
130
Bottom Feed
66
Control, Top Feed
67
Rear Feed
66
Top Feed
67
Letterhead
31
LF, Front Panel key
18
Lights, Front Panel
17
Limited Operation
11
Line Graphics
65
Line Spacing
71
Bottom Feed
66
Rear Feed
66
Top Feed
67
Lock Lever (graphic)
29
M
130
Mailing address for Oki Data
2
Maintenance
130
Cleaning the printer housing
74
Replacing the ribbon cartridge
73
Margin, Bottom
67
Material Safety Data Sheet (MSDS)
116
Mean Time Between Failures (MTBF)
13
Mean Time to Repair (MTTR)
87
Memory, Receive Buffer size
67
Memos
31
MENU light
61
Menu Mode
61
Changing Settings
64
Entering
62
Exiting
62
Explanations of Menu Items
70
Front Panel keys
61
Group
61
Item
61
Losing setting changes
64
MENU light
61
Moving Backward
62
Moving Forward
62
Moving through
9
Printing the Menu Settings
63
Reset to factory defaults
63
Saving time
9
SEL and SHIFT keys
18
SEL on power up
18
Set (Item Setting)
61
Settings Table
65
Mexico
95
Microline Reference Manual
101
Microline Standard Commands
106
ML Emulation Mode
65
Money, Saving
8
Moving through the menu
9
MSDS. See Material Safety Data Sheet
130
Multilingual
65
N
131
Near Letter Quality
58
NLQ
86
NLQ Front Panel Light
17
Norwegian
70
Code Page
65
Language
65
O
131
Off-line, SEL key
18
Oki Data
131
Contact Information
131
e-mail
2
Latin America
95
mailing address
2
telephone
94
Microline Commands
106
Microline Emulation
33
Service Centers
95
Web Site
2
On-line, SEL key
18
Operating Systems
37
Operator Panel Function
85
Options
98
Descriptions
99
Part Numbers
99
Purchasing
98
Out of Paper
131
ALARM glows, no other lights
17
P
131
Packing for Shipment
24
Page Length
71
Bottom Feed
66
Rear Feed
66
Top Feed
67
Page Width
71
Bottom Feed
66
Rear Feed
66
Setting in the Printer Menu
67
Top Feed
67
Paper
131
1" (25 mm) remains
71
Continuous Feed
131
Alignment
30
Rear Feed
29
Cut Sheet
99
Feeding
13
Loading
29
Paper Out Override
67
Roll Paper
99
Single Sheet
29
Specifications
131
ML320 Turbo
88
ML321 Turbo
89
Static
85
Thickness
90
Types, and Printhead Gap
53
Weight
88
Widths
88
Setting in the Printer Menu
67
Paper Feed
132
Continuous to single-sheet feed
52
Cut Sheet Feeder (Option)
99
FF/LOAD key
18
LF key
18
PARK key
18
QUIET key
18
Roll Paper Stand (Option)
99
Single-sheet to continuous-feed
52
Switching feed paths
52
TEAR key
18
Paper Jams
85
ALARM glows, 15 cpi blinks
17
Continuous feed
85
Rear Feed
75
Rear Feed, repetitive
77
Single Sheet
79
Paper Lever
84
ALARM glows, 10 cpi blinks
17
REAR feed position (graphic)
29
Paper Out
85
Paper Park
51
Labels
51
Saving time with
9
Paper Path, Switching
52
Paper Separator
85
Parallel Interface
69
I-PRIME Signal
82
PARK Front Panel Key
18
Parts, Replacement
98
Part Numbers
99
Purchasing
98
Perforation, Skip over
66
Pin 14
70
Pin 18
69
Pitch, Character
65
Platen Knob
132
Operation Tip
11
Part Number
100
Portugal
65
Postnet
87
Power
132
Connecting the printer to
28
Front Panel Light lit
17
Grounded Outlets
19
Nothing happens when printer is turned on
83
Power Rating
19
Print DEL code
68
PRINT, Menu Mode
61
Print Method
86
Print Mode
65
Print Quality
132
ASCII Test
36
CHARACTER PITCH key
18
Font Sample Test
35
Front Panel key
18
Highest (NLQ)
58
Indicator Lights
17
key doesn't work
85
Low (HSD)
58
Lowest (SSD)
58
Medium (UTL)
58
Near Letter Quality
86
PRINT QUALITY key
18
Print Speed
13
Proportional Spacing
72
Selecting
58
Software commands
58
Print Registration
67
Forms Tear-Off
46
Shift left
67
Shift right
67
Print Server Option
99
Print Size
86
Smallest
60
Standard
60
Print Speed
13
High (HSD)
58
Highest (SSD)
58
Medium (UTIL)
58
Selecting
71
Slowest (NLQ)
58
Print Start Position
133
Reset to factory default position
45
Temporary adjustment
44
Top of Form
38
Print Suppress
68
Printer
133
Dimensions
90
Humidity Specifications
90
Initialization
59
Model Number
98
Parameters
9
Parts and Accessories
98
Printer vs. software settings
82
Reset
59
Resetting
18
Serial Number
14
Size
90
Temperature Specifications
90
Weight
90
Printer Control Codes
101
Printer Drivers
133
matching the emulation
83
Obtaining
37
Operating systems
37
Selecting
37
Printer Parameters
61
Printhead
86
Centering position
70
Heat
120
Life
87
New printhead
84
Part Number
100
Printhead Gap
13
Definition
53
Expanded
54
Extra-thick continuous forms
53
Setting
53
Settings, and Media types
53
Printing
133
Double width and height
72
Embedded Commands
83
Italics
72
Problems
133
Files don't print correctly
82
Incorrect fonts print
37
Printer doesn't print
83
Smeared print
84
Strange characters print
37
Strange symbols print
83
Streaked printing
84
Stopping
67
Productivity. See Money, Saving; Time, Saving
134
Proof of Purchase
96
PROP
134
characters per inch (cpi)
60
Front Panel Light
17
Proportional Spacing
60
Proprinter III Commands
104
Publisher (Language Set)
65
Pull Tractor
13
Pull-Up Roller Assembly
100
Push Tractor
13
Q
134
QUIET
134
Front Panel Key
18
Front Panel Light
17
R
134
Radio Interference Statement
122
Rear Feed
88
Continuous Forms
15
Form Tear-Off
66
Jams, Repetitive
77
Line Spacing
66
Paper Jam
75
Skip Over Perforation
66
Receive Buffer size
67
Registration, Print
67
Regulatory Information
134
Canada
123
Europe
124
United States
122
Reliability
13
Replacement Parts
98
Part Numbers
100
Reset
68
Reset Code
82
Reset Inhibit
72
the printer
59
Resolution (Graphics)
87
Reverse
134
Movement through Menu
9
Ribbon Cartridge
99
Installing
25
Life
87
New Ribbon Cartridge
84
Part Number
100
Replacing
25
Ribbon Shield
25
Roll Paper Stand
99
Rolling ASCII Test
18
RS-232C Serial Interface
86
S
135
Safety, General Information
120
Saving Money. See Money, Saving
135
Saving Time. See Time, Saving
135
Security
135
Controlling access to the printer
11
SEL
135
Front Panel Key
18
Front Panel Light
135
Flashes
17
Lit
17
Not Lit
17
Self Tests
34
Serial Interface Option
83
Serial Number
14
Server
135
Print Server (Option)
99
Service
135
ALARM flashing
84
Locating a service center
97
Canada
111
Latin America
97
United States
94
Machine Reliability
87
Mean Time Between Failures (MTBF)
13
Mean Time To Repair (MTTR)
87
Warranty
108
Service and Support
91
Documentation
92
General Information
91
Internet Support
93
Purchase Location
92
Telephone Support
94
Service Centers
135
Authorized Service Centers
95
Locating a service center
115
Oki Data
95
Set, Menu Mode
61
SHIFT Front Panel Key
18
Shipping
135
Restraints
24
Saving the packing materials
24
SI
68
Single Sheet
135
Change from continuous forms
52
Change to continuous forms
52
Cut Sheet Feeder (Option)
99
Jams
79
Loading
31
Top Feed
16
Size
135
Double width and height
72
of printer
90
Skip Over Perforation
66
Software
135
Embedded commands
83
Matching drivers to emulations
83
Scalable Fonts
87
Software vs. printer settings
82
Solvents, cleaning
74
Spanish (Language)
65
Specifications
86
Spreadsheets, Character Pitch
60
SSD
136
Front Panel Light
17
Standard Character Set
65
Static charges and paper
85
Stationery
31
Super Speed Draft
13
Support
91
Documentation
92
General Information
91
Internet Support
12
Purchase Location
92
Telephone Support
94
Swedish (Language)
65
Symbol Sets
65
T
136
Take-up Knob (Ribbon Cartridge)
25
TEAR
136
Front Panel key
18
Forms Tear-Off
48
Forms Tear-Off OFF
50
Forms Tear-Off ON
50
TEAR feature
46
does not work
46
Telephone
136
Oki Data Support
94
Latin America
95
Temperature Specifications
90
Tests
136
ASCII Test
36
Font Sample Test
35
Thickness, Paper
90
Time Out
68
Time, Saving
9
Top Feed
88
Bottom Margin
67
Line Spacing
67
Pull Tractor
99
Single Sheet
16
Top of Form
70
Decreasing the space
41
Forms Tear-Off
39
Forms Tear-Off OFF
42
Forms Tear-Off ON
40
Increasing the space
41
Operation Tip
10
Paper Shield
10
Reset to factory default
45
Printer OFF
45
Printer ON
45
Setting
38
Standard Setting
31
Temporary adjustment
44
Tractor Covers
29
Transparencies
88
Troubleshooting
137
Aborting print jobs
67
ALARM flashing
17
ALARM lit
17
ALARM lit, 10 cpi flashing
17
ALARM lit, 15 cpi flashing
17
ALARM lit, no other lights
17
Alignment problems
11
Can't load paper
85
Character Pitch Indicator Lights
17
Data loss
70
Embedded Printer Commands
83
Emulation
83
Extra paper movement
46
Files don't print correctly
82
Front Panel Keys
18
Front Panel keys won't work
11
Front Panel Lights
17
General Information
80
Internet Support
80
List of Problems
81
Locating a service center
97
Menu Setting changes are lost
64
Narrow forms
84
New ribbon
84
Oki Data Suppport (Telephone)
94
Latin America
95
Oki Data Suppport (Web Site)
93
Paper jams, continuous feed
85
Paper Out
85
Perforation skip over
72
POWER lit
17
PRINT QUALITY and CHARACTER PITCH keys don't work
11
Print Quality Indicator Lights
17
Print Registration
67
Printer doesn't print
83
Printer Drivers, current version
37
Printhead Damage
70
Printhead moves too much
84
QUIET lit
17
SEL
137
flashing
17
lit
17
not Lit
17
Self Tests
34
Smeared printing
84
Software settings vs. printer settings
58
SSD won't work
70
Static charges
85
Strange characters print
37
Streaked printing
84
Turn on the printer, nothing happens
83
Uneven print registration in graphics
46
Weather conditions
85
Wrong fonts print
37
Wrong printer driver
37
U
138
Uni-directional printing, graphics
67
United States
138
Customer Support
112
Locating a service center
115
Service
94
Service Center (Oki Data)
95
Warranty
108
Unpacking your printer
138
List of contents
23
UPC A
87
UPC E
87
USA
65
UTIL (Front Panel Light)
17
Utility
138
Utility Mode Print Quality
58
Utility Mode Print Speed
13
V
138
Volume
138
High-volume print quality
58
W
138
Wait Time
67
Warranty
138
Latin America
110
Proof of Purchase
96
United States and Canada
108
Web Site, Oki Data
2
Weight
138
Paper
88
Printer
90
Width
138
Character
71
Double width printing
72
Page (Bottom Feed)
66
Page (Rear Feed)
66
Page (Top Feed)
67
Paper
88
Setting in the Printer Menu
67
Printer
90
www.my.okidata.com
93
www.okidata.com
93
Y
138
Y2K
121
Year 2000
121
Z
138
Zero character (slashed, unslashed)
65
File type: PDF
File name: 24776317_62411601.pdf
File size: 3.04 MB
File Language: English
Pages: 138
Author: Atrix
Published: 2021-08-27
Updated: 2023-06-04
Verified by
Macy Effertz
on 2023-06-04
Download File
Specifications
Brand:
Atrix
Model: 62411601
Category:
Printer - Copier - Fax - Scanner
See other models:
62418701
GWHDMS52MBK2
VACBP1
AHC-RR
AHSC1
Photos
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Table of Contents
×
Contents
3
Helpful Hints
7
Saving Money
8
Saving Money: Forms Tear-Off
8
Saving Money: Draft Mode
8
Saving Time
9
Saving Time: Internet Support
9
Saving Time: Draft Mode
9
Saving Time: Paper Park
9
Saving Time: Moving Through the Menu
9
Operation Tips
10
Operation Tip: Top of Form
10
Operation Tip: Turning the Platen Knob
11
Operation Tip: Control Access to the Printer
11
Introduction
12
Printer Features
13
Parts Identification
14
Printer Serial Number
14
Parts Identification: Rear Feed (Continuous Forms)
15
Parts Identification: Top Feed (Single-Sheet)
16
Front Panel Lights
17
Front Panel Keys
18
Installation
19
Installation Hints
19
Installation Overview
20
Installation Location
20
Customizing the Installation
21
Unpacking the Machine
23
Shipping Restraints
24
Ribbon Cartridge
25
Ribbon Cartridge Handling
26
Ribbon Cartridge Emergency First Aid
26
Computer Connections
27
Power Connections
28
Paper Loading
29
Emulations
33
Testing the Printer
34
Font Sample Test
35
Rolling ASCII Test
36
Printer Drivers
37
Selecting Printer Drivers
37
Obtaining Drivers
37
Installing Printer Drivers
37
Using Your Printer
38
Top of Form (TOF)
38
Top of Form (TOF) and Forms Tear-Off
39
Forms Tear-Off Status (ON or OFF)
39
Setting Top of Form, Forms Tear-Off ON (Step A)
40
Setting Top of Form, Forms Tear-Off OFF (Step B)
42
Temporary Top of Form Change
44
Reset Top of Form to Factory Default
45
Printer ON
45
Printer OFF
45
Forms Tear-Off
46
Changing the Forms Tear-Off Setting
47
Automatic Forms Tear-Off
48
TEAR Key and Automatic Forms Tear-Off
48
Manual Forms Tear-Off
49
TEAR Key
50
Forms Tear-Off set OFF
50
Forms Tear-Off set ON
50
Paper Park
51
Changing Paper Paths
52
Continuous-forms to single-sheet feed
52
Single-sheet feed to continuous forms
52
Printhead Gap
53
Expanded Printhead Gap
54
Print Quality
58
Super Speed Draft
59
Printer Reset
59
Character Pitch
60
Menu Mode
61
Moving Through the Menu
62
Moving Forward
62
Moving Backward
62
Resetting Menu to Factory Defaults
63
Printing the Menu Settings
63
Changing the Menu Settings
64
Menu Settings Table
65
Explanations of Menu Items
70
Maintenance
73
Replacing the Ribbon Cartridge
73
Printer Cleaning
74
Paper Jams
75
Troubleshooting
80
General Information
80
Internet Support
80
List of Problems
81
Problem 1: My word processor files do not print the way I have the menu and front panel set.
82
Problem 2: Nothing happens when I turn on the printer.
83
Problem 3: The printer does not print when the computer sends data.
83
Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document.
83
Problem 5: Ink smears on the paper when I print on narrow forms.
84
Problem 6: I've installed a new ribbon and the printing is smeared and streaked.
84
Problem 7: The ALARM light is flashing.
84
Problem 8: The ALARM light is on and the Character Pitch 10 light is flashing.
84
Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing.
85
Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper.
85
Problem 11: The Print Quality and Character Pitch keys on the front panel don't work.
85
Problem 12: Continuous-form paper sticks to the paper separator.
85
Specifications
86
Service and Support
91
General Information
91
Documentation
92
Purchase Location
92
Internet Support
93
www.okidata.com
93
my.okidata.com
93
Telephone Support
94
Service Centers
95
Service and Support: United States and Canada
96
Service and Support: Latin America
97
Accessories
98
Purchasing Accessories
98
Accessories: Part Numbers
99
Consumables: Part Numbers
99
Options: Part Numbers
99
Replacement Parts: Part Numbers
100
Documentation: Part Numbers
100
Printer Control Codes
101
Epson FX Commands
102
IBM Proprinter III Commands
104
Oki Data MICROLINE Standard Commands
106
Warranty, Regulatory, and Safety Information
108
Limited Warranty: United States and Canada
108
Limited Warranty: Latin America
110
Service and Support: United States and Canada
111
Sales and Service Dealers: United States and Canada
111
Telephone Support: United States and Canada
112
Service and Support: Latin America
113
Sales and Service Centers: Latin America
113
Customer Support Professionals: Latin America
113
Oki Data on the Internet
114
www.okidata.com
114
my.okidata.com
114
Oki Data Service Centers
115
Material Safety Data Sheet (MSDS)
116
Emergency Information: MSDS
116
Safety Information
120
Regulatory Information
121
Year 2000 Compliance
121
Energy Star®
121
Federal Communications Commission (FCC)
122
Industry Canada (IC)
123
European Union Council of the European Communities
124
Index
125
Index
125
Symbols
125
0 character (slashed, unslashed)
65
10 cpi (Front Panel Light)
17
12 cpi (Front Panel Light)
17
120 volt printer
90
15 cpi (Front Panel Light)
17
17 cpi (Front Panel Light)
17
20 cpi (Front Panel Light)
17
230 or 240 volt printer
90
300 cps (UTL)
86
390 cps (HSD)
86
435 cps (SSD)
86
75 cps (NLQ)
86
A
125
ABICOMP
65
Access
125
Controlling access to the printer
11
Access Cover, Part Number
100
Accessories
98
Part Numbers
99
Purchasing
98
Acoustic Cover, Part Number
100
Alarm
125
ALARM flashing
17
ALARM lit
17
ALARM lit, CPI 10 flashing
84
ALARM lit, CPI 15 flashing
85
Alignment problems
11
ASCII Test
36
Auto Carriage return
70
Auto CR+
68
Auto LF (Line Feed)
68
Auto Select
68
B
125
Backward
125
Movement through Menu
9
Bar Codes
87
Bi-directional
125
Communications
27
Printing
67
Block Graphics
65
Bottom Feed
88
Form Tear-Off
66
Line Spacing
66
Pull Tractor (Option)
99
Skip Over Perforation
66
BRASC II
65
Brazil
95
British (Language)
65
Buffer
125
Clearing
18
Print
71
Receive Buffer Size
67
C
126
Cable
126
Length
27
Parallel
27
Serial Interface
27
Shielded
27
Canada
126
Customer Support
112
Locating a service center
115
Service
94
Service Center (Oki Data)
95
Warranty
108
Canadian French
65
Carbon Forms
53
Carbonless continuous forms
88
Cardstock
88
Expanded printhead gap
54
Centering
68
Printhead Position
84
Centronics parallel interface
86
Character Pitch
71
Front Panel key
18
Indicator Lights
17
Key doesn't work
85
Selecting
60
Character Set
65
Character Width
71
Characters
126
Italics
72
Proportional Spacing
72
Special for languages
71
Characters Per Second (CPS)
13
Cleaning the printer
74
Code 128
87
Code 39
87
Code DEL
68
Code Page Character Set
70
Codes, Printer Control
101
Commands
126
Epson FX Commands
102
IBM Proprinter III Commands
104
Microline Standard
106
Compatibility
13
Computer connections
27
Consumables
126
Part Numbers
99
Ribbon Cartridge
99
Ribbon Life
87
Contact Information for Oki Data
2
Contents list, unpacking the printer
23
Continuous Feed
126
Carbonless Forms
88
Changing to single-sheet feed
52
Extra-thick forms
53
Interleaf continuous forms
88
Paper
85
Paper Park
18
Pins (graphic)
29
Rear Feed
15
Reference Mark
30
Single-part forms
29
Control Codes
101
Correspondence, Print Quality
58
Costs, Cutting
8
Courier (Font)
58
Covers, Part Numbers
100
cpi 10 flashing, ALARM lit
84
cpi 15 flashing, ALARM lit
85
Customer Support
126
Canada
112
Latin America
113
United States
112
Cut Sheet Feeder
99
Cut Sheet Paper
88
Cutting Costs. See Money, Saving
126
D
127
Danish (Language)
65
Data Word
70
7 bit
68
8 bit
68
DC1 code
72
DC3 code
72
DEL Code
71
Depth of printer
90
Detergent, cleaning the housing
74
Documents, Print Quality
58
Draft
127
Draft Mode
65
Print Quality
58
Draft Mode
127
Saving money with
8
Saving time with
9
Drivers
127
Diskette
37
Oki Data Web Site
37
Operating Systems
37
Requesting by mail
37
Dutch (Language)
65
E
127
E-mail address for Oki Data
2
EAN 13
87
EAN 8
87
Efficiency. See Time, Saving
127
Electrical Requirements
90
Electromagnetic Conformance
124
Emergency Information
116
Emulation
33
Changing
33
Choices
33
Matching the printer driver
83
Mode
65
Energy Star
121
Envelopes
31
Continuous Feed
88
Printhead Gap Setting
53
Single Feed
88
Environmental Requirements
90
Epson
127
Emulation Mode, Epson FX
33
Epson FX Commands
102
Error Conditions
127
ALARM blinks
17
ALARM glows
17
ESC SI Pitch
70
European Union Council of the European Communities
124
Expanded Printhead Gap
54
F
127
Factory Defaults
127
Menu Mode
63
FCC (Federal Communications Commission)
122
FF/LOAD (Front Panel Key)
18
First Aid Procedures
116
Fonts
127
Embedded Printer Commands
83
Font Sample Test
18
PRINT QUALITY key
18
Resident
87
Scalable
87
Size
60
Style
65
Wrong fonts print
37
Forms
128
Continuous
128
Carbonless
88
Interleaf
88
Single-part
88
Multipart and Printhead Gap
53
Narrow width
84
Thick
54
Thickness ranges
13
Zero-Tear
13
Forms Tear-Off
71
Automatic
48
Bottom Feed
66
Changing
47
Forms Tear-Off OFF
128
TEAR key
50
Top of Form
42
Forms Tear-Off ON
128
TEAR key
50
Top of Form
40
Manual
49
Rear Feed
66
Saving money with
8
Status (ON or OFF)
39
TEAR key
18
Top of Form
39
Wait Time
72
French (Language)
65
French Canadian (Language)
65
Front Panel
128
Keys
11
Alternate Functions
18
Won't work
11
Lights
17
Menu Mode
61
G
128
German (Language)
65
Gothic (Font)
87
HSD Print Quality
58
Near Letter Quality
58
SSD Print Quality
58
Utility Print Quality
58
Graphics
70
7 bit
67
8 bit
67
Printing
71
Bi-directional
67
Uneven print registration
46
Uni-directional
67
Resolution
87
GROUP, Menu Mode
61
H
129
Height
129
Double height printing
72
of Printer
90
Help. See Service and Support
129
High Speed Draft
129
HSD Front Panel Light
17
Mode
13
Print Quality
58
Humidity
129
Operating
90
Storage
90
I
129
I-Prime
69
IBM
129
IBM 437
70
IBM 850
70
IBM 860
70
IBM 863
70
IBM 865
70
IBM Emulation
33
IBM PPR
65
IBM Proprinter III
86
IBM Proprinter III Commands
104
IBM Set I
70
IBM Set II
70
IC. See Industry Canada
129
IEEE-284
86
Impact Dot Matrix
86
Industry Canada
123
Initialization string
82
Initialize the printer
59
Installation
129
Customization
21
Interface
86
Serial Interface (Option)
99
Interleaf Continuous Forms
88
Interleaved 2 of 5
87
Internet
12
Oki Data Web Site
2
Saving time with
9
Invalid (I-Prime command)
71
Italian (Language)
65
Italic
65
Item, Menu Mode
61
Explanations of Items
70
Settings
61
J
129
Japanese (Language)
65
K
129
Keys, Front Panel
18
L
130
Labels
88
Paper Park
51
Printhead Gap Setting
53
Language
65
Latin America
130
Customer Support
113
Language
65
Locating a service center
95
Service
97
Warranty
110
Length, Page
130
Bottom Feed
66
Control, Top Feed
67
Rear Feed
66
Top Feed
67
Letterhead
31
LF, Front Panel key
18
Lights, Front Panel
17
Limited Operation
11
Line Graphics
65
Line Spacing
71
Bottom Feed
66
Rear Feed
66
Top Feed
67
Lock Lever (graphic)
29
M
130
Mailing address for Oki Data
2
Maintenance
130
Cleaning the printer housing
74
Replacing the ribbon cartridge
73
Margin, Bottom
67
Material Safety Data Sheet (MSDS)
116
Mean Time Between Failures (MTBF)
13
Mean Time to Repair (MTTR)
87
Memory, Receive Buffer size
67
Memos
31
MENU light
61
Menu Mode
61
Changing Settings
64
Entering
62
Exiting
62
Explanations of Menu Items
70
Front Panel keys
61
Group
61
Item
61
Losing setting changes
64
MENU light
61
Moving Backward
62
Moving Forward
62
Moving through
9
Printing the Menu Settings
63
Reset to factory defaults
63
Saving time
9
SEL and SHIFT keys
18
SEL on power up
18
Set (Item Setting)
61
Settings Table
65
Mexico
95
Microline Reference Manual
101
Microline Standard Commands
106
ML Emulation Mode
65
Money, Saving
8
Moving through the menu
9
MSDS. See Material Safety Data Sheet
130
Multilingual
65
N
131
Near Letter Quality
58
NLQ
86
NLQ Front Panel Light
17
Norwegian
70
Code Page
65
Language
65
O
131
Off-line, SEL key
18
Oki Data
131
Contact Information
131
e-mail
2
Latin America
95
mailing address
2
telephone
94
Microline Commands
106
Microline Emulation
33
Service Centers
95
Web Site
2
On-line, SEL key
18
Operating Systems
37
Operator Panel Function
85
Options
98
Descriptions
99
Part Numbers
99
Purchasing
98
Out of Paper
131
ALARM glows, no other lights
17
P
131
Packing for Shipment
24
Page Length
71
Bottom Feed
66
Rear Feed
66
Top Feed
67
Page Width
71
Bottom Feed
66
Rear Feed
66
Setting in the Printer Menu
67
Top Feed
67
Paper
131
1" (25 mm) remains
71
Continuous Feed
131
Alignment
30
Rear Feed
29
Cut Sheet
99
Feeding
13
Loading
29
Paper Out Override
67
Roll Paper
99
Single Sheet
29
Specifications
131
ML320 Turbo
88
ML321 Turbo
89
Static
85
Thickness
90
Types, and Printhead Gap
53
Weight
88
Widths
88
Setting in the Printer Menu
67
Paper Feed
132
Continuous to single-sheet feed
52
Cut Sheet Feeder (Option)
99
FF/LOAD key
18
LF key
18
PARK key
18
QUIET key
18
Roll Paper Stand (Option)
99
Single-sheet to continuous-feed
52
Switching feed paths
52
TEAR key
18
Paper Jams
85
ALARM glows, 15 cpi blinks
17
Continuous feed
85
Rear Feed
75
Rear Feed, repetitive
77
Single Sheet
79
Paper Lever
84
ALARM glows, 10 cpi blinks
17
REAR feed position (graphic)
29
Paper Out
85
Paper Park
51
Labels
51
Saving time with
9
Paper Path, Switching
52
Paper Separator
85
Parallel Interface
69
I-PRIME Signal
82
PARK Front Panel Key
18
Parts, Replacement
98
Part Numbers
99
Purchasing
98
Perforation, Skip over
66
Pin 14
70
Pin 18
69
Pitch, Character
65
Platen Knob
132
Operation Tip
11
Part Number
100
Portugal
65
Postnet
87
Power
132
Connecting the printer to
28
Front Panel Light lit
17
Grounded Outlets
19
Nothing happens when printer is turned on
83
Power Rating
19
Print DEL code
68
PRINT, Menu Mode
61
Print Method
86
Print Mode
65
Print Quality
132
ASCII Test
36
CHARACTER PITCH key
18
Font Sample Test
35
Front Panel key
18
Highest (NLQ)
58
Indicator Lights
17
key doesn't work
85
Low (HSD)
58
Lowest (SSD)
58
Medium (UTL)
58
Near Letter Quality
86
PRINT QUALITY key
18
Print Speed
13
Proportional Spacing
72
Selecting
58
Software commands
58
Print Registration
67
Forms Tear-Off
46
Shift left
67
Shift right
67
Print Server Option
99
Print Size
86
Smallest
60
Standard
60
Print Speed
13
High (HSD)
58
Highest (SSD)
58
Medium (UTIL)
58
Selecting
71
Slowest (NLQ)
58
Print Start Position
133
Reset to factory default position
45
Temporary adjustment
44
Top of Form
38
Print Suppress
68
Printer
133
Dimensions
90
Humidity Specifications
90
Initialization
59
Model Number
98
Parameters
9
Parts and Accessories
98
Printer vs. software settings
82
Reset
59
Resetting
18
Serial Number
14
Size
90
Temperature Specifications
90
Weight
90
Printer Control Codes
101
Printer Drivers
133
matching the emulation
83
Obtaining
37
Operating systems
37
Selecting
37
Printer Parameters
61
Printhead
86
Centering position
70
Heat
120
Life
87
New printhead
84
Part Number
100
Printhead Gap
13
Definition
53
Expanded
54
Extra-thick continuous forms
53
Setting
53
Settings, and Media types
53
Printing
133
Double width and height
72
Embedded Commands
83
Italics
72
Problems
133
Files don't print correctly
82
Incorrect fonts print
37
Printer doesn't print
83
Smeared print
84
Strange characters print
37
Strange symbols print
83
Streaked printing
84
Stopping
67
Productivity. See Money, Saving; Time, Saving
134
Proof of Purchase
96
PROP
134
characters per inch (cpi)
60
Front Panel Light
17
Proportional Spacing
60
Proprinter III Commands
104
Publisher (Language Set)
65
Pull Tractor
13
Pull-Up Roller Assembly
100
Push Tractor
13
Q
134
QUIET
134
Front Panel Key
18
Front Panel Light
17
R
134
Radio Interference Statement
122
Rear Feed
88
Continuous Forms
15
Form Tear-Off
66
Jams, Repetitive
77
Line Spacing
66
Paper Jam
75
Skip Over Perforation
66
Receive Buffer size
67
Registration, Print
67
Regulatory Information
134
Canada
123
Europe
124
United States
122
Reliability
13
Replacement Parts
98
Part Numbers
100
Reset
68
Reset Code
82
Reset Inhibit
72
the printer
59
Resolution (Graphics)
87
Reverse
134
Movement through Menu
9
Ribbon Cartridge
99
Installing
25
Life
87
New Ribbon Cartridge
84
Part Number
100
Replacing
25
Ribbon Shield
25
Roll Paper Stand
99
Rolling ASCII Test
18
RS-232C Serial Interface
86
S
135
Safety, General Information
120
Saving Money. See Money, Saving
135
Saving Time. See Time, Saving
135
Security
135
Controlling access to the printer
11
SEL
135
Front Panel Key
18
Front Panel Light
135
Flashes
17
Lit
17
Not Lit
17
Self Tests
34
Serial Interface Option
83
Serial Number
14
Server
135
Print Server (Option)
99
Service
135
ALARM flashing
84
Locating a service center
97
Canada
111
Latin America
97
United States
94
Machine Reliability
87
Mean Time Between Failures (MTBF)
13
Mean Time To Repair (MTTR)
87
Warranty
108
Service and Support
91
Documentation
92
General Information
91
Internet Support
93
Purchase Location
92
Telephone Support
94
Service Centers
135
Authorized Service Centers
95
Locating a service center
115
Oki Data
95
Set, Menu Mode
61
SHIFT Front Panel Key
18
Shipping
135
Restraints
24
Saving the packing materials
24
SI
68
Single Sheet
135
Change from continuous forms
52
Change to continuous forms
52
Cut Sheet Feeder (Option)
99
Jams
79
Loading
31
Top Feed
16
Size
135
Double width and height
72
of printer
90
Skip Over Perforation
66
Software
135
Embedded commands
83
Matching drivers to emulations
83
Scalable Fonts
87
Software vs. printer settings
82
Solvents, cleaning
74
Spanish (Language)
65
Specifications
86
Spreadsheets, Character Pitch
60
SSD
136
Front Panel Light
17
Standard Character Set
65
Static charges and paper
85
Stationery
31
Super Speed Draft
13
Support
91
Documentation
92
General Information
91
Internet Support
12
Purchase Location
92
Telephone Support
94
Swedish (Language)
65
Symbol Sets
65
T
136
Take-up Knob (Ribbon Cartridge)
25
TEAR
136
Front Panel key
18
Forms Tear-Off
48
Forms Tear-Off OFF
50
Forms Tear-Off ON
50
TEAR feature
46
does not work
46
Telephone
136
Oki Data Support
94
Latin America
95
Temperature Specifications
90
Tests
136
ASCII Test
36
Font Sample Test
35
Thickness, Paper
90
Time Out
68
Time, Saving
9
Top Feed
88
Bottom Margin
67
Line Spacing
67
Pull Tractor
99
Single Sheet
16
Top of Form
70
Decreasing the space
41
Forms Tear-Off
39
Forms Tear-Off OFF
42
Forms Tear-Off ON
40
Increasing the space
41
Operation Tip
10
Paper Shield
10
Reset to factory default
45
Printer OFF
45
Printer ON
45
Setting
38
Standard Setting
31
Temporary adjustment
44
Tractor Covers
29
Transparencies
88
Troubleshooting
137
Aborting print jobs
67
ALARM flashing
17
ALARM lit
17
ALARM lit, 10 cpi flashing
17
ALARM lit, 15 cpi flashing
17
ALARM lit, no other lights
17
Alignment problems
11
Can't load paper
85
Character Pitch Indicator Lights
17
Data loss
70
Embedded Printer Commands
83
Emulation
83
Extra paper movement
46
Files don't print correctly
82
Front Panel Keys
18
Front Panel keys won't work
11
Front Panel Lights
17
General Information
80
Internet Support
80
List of Problems
81
Locating a service center
97
Menu Setting changes are lost
64
Narrow forms
84
New ribbon
84
Oki Data Suppport (Telephone)
94
Latin America
95
Oki Data Suppport (Web Site)
93
Paper jams, continuous feed
85
Paper Out
85
Perforation skip over
72
POWER lit
17
PRINT QUALITY and CHARACTER PITCH keys don't work
11
Print Quality Indicator Lights
17
Print Registration
67
Printer doesn't print
83
Printer Drivers, current version
37
Printhead Damage
70
Printhead moves too much
84
QUIET lit
17
SEL
137
flashing
17
lit
17
not Lit
17
Self Tests
34
Smeared printing
84
Software settings vs. printer settings
58
SSD won't work
70
Static charges
85
Strange characters print
37
Streaked printing
84
Turn on the printer, nothing happens
83
Uneven print registration in graphics
46
Weather conditions
85
Wrong fonts print
37
Wrong printer driver
37
U
138
Uni-directional printing, graphics
67
United States
138
Customer Support
112
Locating a service center
115
Service
94
Service Center (Oki Data)
95
Warranty
108
Unpacking your printer
138
List of contents
23
UPC A
87
UPC E
87
USA
65
UTIL (Front Panel Light)
17
Utility
138
Utility Mode Print Quality
58
Utility Mode Print Speed
13
V
138
Volume
138
High-volume print quality
58
W
138
Wait Time
67
Warranty
138
Latin America
110
Proof of Purchase
96
United States and Canada
108
Web Site, Oki Data
2
Weight
138
Paper
88
Printer
90
Width
138
Character
71
Double width printing
72
Page (Bottom Feed)
66
Page (Rear Feed)
66
Page (Top Feed)
67
Paper
88
Setting in the Printer Menu
67
Printer
90
www.my.okidata.com
93
www.okidata.com
93
Y
138
Y2K
121
Year 2000
121
Z
138
Zero character (slashed, unslashed)
65
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