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Samsung UA65AU9000SXNZ User Manual
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Samsung UA65AU9000SXNZ 65" 2021 4K UHD TV
User Manual - Page 27
For UA65AU9000SXNZ.
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Contents
Guide
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
Establishing a wired Internet connection
Establishing a wireless Internet connection
Checking the Internet connection status
Resetting Your Network
Turning on the TV with a mobile device
Connecting an IP control device to the TV
Allowing to connect a wireless network
Changing the name of the TV
Screen Sharing (Smart View) with your Mobile Device
Using Tap View
Enabling Tap View
Mobile Screen Viewing in Multi View
Connecting to a Network via a Mobile Dongle (For India Only)
Connection Cables for External Devices
ADB (Auto Data Backup) functions (For India Only)
How to Use ADB (Auto Data Backup)
Switching between external devices connected to the TV
Editing the name and icon of an external device
Using additional functions
Connection Notes
Connection notes for HDMI
Connection notes for audio devices
Connection notes for computers
Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
About the Samsung Smart Remote (AU8 Series)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
Using Anynet+ (HDMI-CEC)
Connecting an external device through Anynet+ and using their menus
Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the TV with a Keyboard, Mouse or Gamepad
Connecting a USB keyboard, mouse or gamepad
Connecting a Bluetooth keyboard, mouse or gamepad
Using the keyboard and mouse
Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Entering Text using the remote control's microphone and the on-screen virtual keyboard
Smart Features
Using Smart Hub
Displaying the Home Screen
Launching Smart Hub automatically
Launching the last used app automatically
Launching Samsung Business TV app automatically
Automatic casting in Multi View
Testing Smart Hub connections
Resetting Smart Hub
Using a Samsung account
Signing in to a Samsung account
Creating a new account
Managing your Samsung account
Using Ambient Mode
Ambient Mode browser screen
Applying effects to the content
Viewing detailed information about the content
Entering the TV viewing screen from Ambient Mode
Using Art Mode
Viewing images
Viewing images by time
Import images from an external storage device
Remove images from My Collection
Buying images from Art Store
Subscribing to Art Store Membership
Setting the style of the selected image
Apply a border style and a colour to an image
Setting up Art mode
Using Art mode with the SmartThings app
Precautions when using Art mode
Using PC on TV
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection to Screen
Connecting a Remote PC
Playing Multimedia Content on a Remote PC
Using Samsung DeX
Using Microsoft 365
Adding the Cloud Service
Using Cloud Service
Using the Apps Service
Installing an app
Launching an app
Managing installed apps
Using the e-Manual
Launching the e-Manual
Using the buttons in the e-Manual
Using the Internet
Using SmartThings
Registering a device
SmartThings screen layout
Available devices
Playing pictures/video/music
Playing multimedia content on a PC or mobile device
Playing multimedia content on a USB device
Listening to your mobile device sound through the TV speaker using Sound Mirroring
Tune Station (MusicTV) functions
How to use Tune Station
Tune Station Registration
Launching Tune Station
Buttons and functions available while playing multimedia content
Using Multi View
Using Bixby
Starting Bixby with voice
Starting Bixby using buttons on the Samsung Smart Remote
Learning about the Explore Bixby Screen
Read Before Using Bixby
Provisions for using Bixby
Using the Game Bar
Starting the Game Bar
Learning about the Game Bar
Setting the Super Ultra Wide Game View
Troubleshooting of the game screen and audio problems
TV Viewing
Using the Guide
Recording Programmes
Using the instant and schedule recording options from the Guide screen
Using the instant and schedule recording options while watching a programme
Scheduling a video recording after entering the date and time
Managing the schedule recording list
Viewing recorded programmes
Setting up a schedule recording start
Setting Up Schedule Viewing
Using the schedule viewing options from the guide screen
Using the schedule viewing options while watching a programme
Using schedule viewing to view programmes at a specified time on a specified date
Setting the schedule Viewing Time
Using Timeshift
Buttons and functions available while recording a programme or Timeshift
Using the Channel List
Editing channels
Using a Personal Favourites List
Create a favourites list
TV-Viewing Support Functions
Changing the broadcast signal
Scanning for available channels
Selecting the cable network search option
Scanning for available channels on standby mode
Setting the Wake-up time
Setting the functions for the service provider
Checking digital channel signal info and strength
Restricting Viewing to Specific Channels
Selecting the broadcasting audio option
Using Programme Rating Lock
Configuring advanced broadcasting settings
Showing common interface menu (For India Only)
Tuning broadcast signals manually
Tuning digital channels
Tuning analogue channels
Fine-tuning analogue broadcasts
Transferring channel list
Enabling/Disabling Edit Channel Numbers
Changing teletext language
Selecting the broadcast audio language
Showing TVkey Interface menu
Picture and Sound
Using Intelligent Mode
Adjusting the Picture Quality
Choosing a picture mode
Configuring advanced picture settings
Setting the Viewing Environment for External Devices
Playing games on an optimised screen
Setting the Game Mode details
Using Input Signal Plus
Using HDMI black level
Picture Support Functions
Changing the picture size settings
Configuring a Sound Mode and Expert Settings
Choosing a sound mode
Configuring advanced sound settings
Using the Sound Support Functions
Selecting speakers
Listening to the TV through Bluetooth devices
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
System and Support
Using the Time Functions and the Timers
Setting the clock automatically
Adjusting the clock for DST and time zone
Changing the current time
Setting the clock manually
Using the sleep timer
Turning on the TV using the on timer
Turning off the TV using the off timer
Using the Power and Energy Saving Functions
Reducing the energy consumption of the TV
Updating the TV's Software
Updating through the Internet
Updating through a USB device
Updating the TV automatically
Audio and Video Functions for the Visually or Hearing Impaired
Running the accessibility functions
Running Accessibility Shortcuts
Enabling voice guides for the visually impaired
Changing the volume, speed, pitch and the TV background volume of the Voice Guide
Audio Description
The TV screen is turned off but audio continues
White text on black background (high contrast)
Setting the screen to black and white
Inverting the screen colour
Enlarging the font (for the visually impaired)
Learning about the remote control (for the visually impaired)
Learning about the TV menu
Watching TV broadcasts with subtitles
Selecting the broadcasting subtitle language
Listening to the TV through Bluetooth devices (for the hearing impaired)
Enlarging the sign language screen for the hearing impaired
Configuring the repeat settings for remote control buttons
App for the Visually Impaired (SeeColors App)
Using Voice Assistants on the TV
Select the Voice Assistant
Using Other Functions
Changing the menu language
Setting up a password
Selecting Usage or Retail Mode
Setting up the Button Lock
Setting up the USB Lock
Managing External Devices
Using AirPlay
Restoring the TV to the factory settings
HbbTV
Using a TV Viewing Card (âCI or CI+ Cardâ) (For India Only)
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot with the CI CARD Adapter
Attaching the CI CARD Adapter via COMMON INTERFACE slot
Connecting the âCI or CI+ Cardâ
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot
Using the âCI or CI+ Cardâ
Teletext Feature
On the Samsung Smart Remote or Remote Control
On the Standard Remote Control
Typical Teletext page
Precautions and Notes
Before Using the Recording and Timeshift Functions
Before using the recording and schedule recording functions
Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet Function
Read before setting up a wireless Internet connection
Precautions for wireless Internet
Wireless security protocols
Read Before Playing Photo, Video or Music Files
Limitations to the use of photo, video and music files
Supported subtitles
Subtitle formats
Video formats with subtitles
Supported image formats and resolutions
Supported music formats and codecs
Supported video codecs (QLED TV/The Frame)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (Q6*A/AU9/AU8 Series)
Supported video codecs (AU7/BEA Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (QN7**A Series or higher)
Other restrictions
Video decoders
Audio decoders
Read After Installing the TV
Picture sizes and input signals
Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Supported Resolutions for FreeSync (VRR)
Supported Resolutions for Wide Screen
Read Before Connecting a Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA-861
Supported Resolutions for Video Signals
CTA-861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
Suffix : Parental Rating - Thailand only
Licences
Troubleshooting
Picture Issues
Testing the picture
Sound and Noise Issues
Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
Getting support through Remote Management
Finding the contact information for service
Requesting service
FAQ
The TV Screen does not Display Properly
When the TV screen does not display properly
The TV does not Turn On
When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
When the TV does not connect with an external device properly
Internet Access is not Available
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
When no sound comes out of the TV, or the sound is breaking up
The Remote Control does not Work
When the remote control does not work
Updating the Software
Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
Using the Remote control
Orientation of the Samsung Smart Remote or Remote Control
Description of the Samsung Smart Remote or Remote Control
Using the accessibility menu
Running the Accessibility Shortcuts menu
Running the Accessibility menu functions using the General menu
Running the Accessibility menu functions using Bixby
Learning about the Accessibility menu functions
Using the TV with Voice Guide on
Changing channel
Using on-screen number entry via the Samsung Smart Remote or Remote Control
Changing volume
Using programme information
Using the guide
To view a programme on now
Other options in the guide
Using Schedule Viewing
Setting up a schedule viewing
Cancelling a scheduled viewing
Using the Channel List
Recording
Using the instant and schedule recording options from the guide screen:
Recording the programme you are watching
Scheduling recording from the programme info window
Changing the recording time
Viewing recorded programmes
Deleting a recorded programme
Using Smart Hub
Smart Hub
Using the Smart Hub Home Screen
Launching the e-Manual
Using Bixby
Running Bixby
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Contents
Table of Contents
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About the Samsung Smart Remote (AU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: Samsung UA65AU9000SXNZ 65" 2021 4K UHD AU9000.pdf
File size: 9.85 MB
File Language: English
Pages: 254
Author: Samsung
Published: 2021-07-05
Updated: 2023-06-30
Verified by
Kailyn Rutherford
on 2023-06-30
Download File
Table of Contents
×
Contents
2
Guide
5
Connections
5
Connection Guide
5
Connecting an Antenna (Aerial)
7
Connecting to the Internet
8
Establishing a wired Internet connection
8
Establishing a wireless Internet connection
9
Checking the Internet connection status
10
Resetting Your Network
10
Turning on the TV with a mobile device
11
Connecting an IP control device to the TV
11
Allowing to connect a wireless network
11
Changing the name of the TV
11
Screen Sharing (Smart View) with your Mobile Device
12
Using Tap View
13
Enabling Tap View
14
Mobile Screen Viewing in Multi View
14
Connecting to a Network via a Mobile Dongle (For India Only)
15
Connection Cables for External Devices
16
ADB (Auto Data Backup) functions (For India Only)
18
How to Use ADB (Auto Data Backup)
18
Switching between external devices connected to the TV
19
Editing the name and icon of an external device
19
Using additional functions
20
Connection Notes
21
Connection notes for HDMI
21
Connection notes for audio devices
22
Connection notes for computers
22
Connection notes for mobile devices
23
Remote Control and Peripherals
24
About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
24
About the Samsung Smart Remote (AU8 Series)
27
Connecting the Samsung Smart Remote to the TV
30
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
31
Using Anynet+ (HDMI-CEC)
32
Connecting an external device through Anynet+ and using their menus
32
Read before connecting an Anynet+ (HDMI-CEC) device
32
Controlling the TV with a Keyboard, Mouse or Gamepad
33
Connecting a USB keyboard, mouse or gamepad
33
Connecting a Bluetooth keyboard, mouse or gamepad
33
Using the keyboard and mouse
34
Setting up the input devices
35
Entering Text using the On-Screen Virtual Keyboard
35
Entering Text using the remote control's microphone and the on-screen virtual keyboard
36
Smart Features
37
Using Smart Hub
37
Displaying the Home Screen
38
Launching Smart Hub automatically
44
Launching the last used app automatically
44
Launching Samsung Business TV app automatically
44
Automatic casting in Multi View
45
Testing Smart Hub connections
45
Resetting Smart Hub
45
Using a Samsung account
46
Signing in to a Samsung account
46
Creating a new account
46
Managing your Samsung account
46
Using Ambient Mode
48
Ambient Mode browser screen
48
Applying effects to the content
52
Viewing detailed information about the content
52
Entering the TV viewing screen from Ambient Mode
52
Using Art Mode
53
Viewing images
54
Viewing images by time
55
Import images from an external storage device
55
Remove images from My Collection
56
Buying images from Art Store
56
Subscribing to Art Store Membership
56
Setting the style of the selected image
57
Apply a border style and a colour to an image
58
Setting up Art mode
58
Using Art mode with the SmartThings app
59
Precautions when using Art mode
60
Using PC on TV
61
Using Screen Sharing (Windows PC) / AirPlay (Mac)
61
Using Easy Connection to Screen
61
Connecting a Remote PC
62
Playing Multimedia Content on a Remote PC
64
Using Samsung DeX
65
Using Microsoft 365
65
Adding the Cloud Service
65
Using Cloud Service
66
Using the Apps Service
67
Installing an app
68
Launching an app
68
Managing installed apps
69
Using the e-Manual
71
Launching the e-Manual
71
Using the buttons in the e-Manual
71
Using the Internet
73
Using SmartThings
74
Registering a device
74
SmartThings screen layout
75
Available devices
76
Playing pictures/video/music
77
Playing multimedia content on a PC or mobile device
78
Playing multimedia content on a USB device
78
Listening to your mobile device sound through the TV speaker using Sound Mirroring
78
Tune Station (MusicTV) functions
79
How to use Tune Station
79
Tune Station Registration
79
Launching Tune Station
79
Buttons and functions available while playing multimedia content
80
Using Multi View
84
Using Bixby
86
Starting Bixby with voice
86
Starting Bixby using buttons on the Samsung Smart Remote
87
Learning about the Explore Bixby Screen
88
Read Before Using Bixby
90
Provisions for using Bixby
90
Using the Game Bar
91
Starting the Game Bar
91
Learning about the Game Bar
91
Setting the Super Ultra Wide Game View
93
Troubleshooting of the game screen and audio problems
93
TV Viewing
94
Using the Guide
94
Recording Programmes
96
Using the instant and schedule recording options from the Guide screen
96
Using the instant and schedule recording options while watching a programme
96
Scheduling a video recording after entering the date and time
97
Managing the schedule recording list
97
Viewing recorded programmes
97
Setting up a schedule recording start
98
Setting Up Schedule Viewing
98
Using the schedule viewing options from the guide screen
98
Using the schedule viewing options while watching a programme
98
Using schedule viewing to view programmes at a specified time on a specified date
99
Setting the schedule Viewing Time
99
Using Timeshift
100
Buttons and functions available while recording a programme or Timeshift
100
Using the Channel List
102
Editing channels
103
Using a Personal Favourites List
104
Create a favourites list
104
TV-Viewing Support Functions
105
Changing the broadcast signal
105
Scanning for available channels
105
Selecting the cable network search option
105
Scanning for available channels on standby mode
106
Setting the Wake-up time
106
Setting the functions for the service provider
106
Checking digital channel signal info and strength
106
Restricting Viewing to Specific Channels
107
Selecting the broadcasting audio option
107
Using Programme Rating Lock
107
Configuring advanced broadcasting settings
107
Showing common interface menu (For India Only)
108
Tuning broadcast signals manually
109
Tuning digital channels
109
Tuning analogue channels
109
Fine-tuning analogue broadcasts
110
Transferring channel list
110
Enabling/Disabling Edit Channel Numbers
110
Changing teletext language
110
Selecting the broadcast audio language
111
Showing TVkey Interface menu
111
Picture and Sound
112
Using Intelligent Mode
112
Adjusting the Picture Quality
114
Choosing a picture mode
114
Configuring advanced picture settings
115
Setting the Viewing Environment for External Devices
116
Playing games on an optimised screen
116
Setting the Game Mode details
117
Using Input Signal Plus
118
Using HDMI black level
118
Picture Support Functions
119
Changing the picture size settings
119
Configuring a Sound Mode and Expert Settings
120
Choosing a sound mode
120
Configuring advanced sound settings
120
Using the Sound Support Functions
122
Selecting speakers
122
Listening to the TV through Bluetooth devices
122
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
123
System and Support
124
Using the Time Functions and the Timers
124
Setting the clock automatically
124
Adjusting the clock for DST and time zone
124
Changing the current time
125
Setting the clock manually
125
Using the sleep timer
125
Turning on the TV using the on timer
125
Turning off the TV using the off timer
125
Using the Power and Energy Saving Functions
126
Reducing the energy consumption of the TV
126
Updating the TV's Software
127
Updating through the Internet
127
Updating through a USB device
127
Updating the TV automatically
127
Audio and Video Functions for the Visually or Hearing Impaired
128
Running the accessibility functions
128
Running Accessibility Shortcuts
128
Enabling voice guides for the visually impaired
128
Changing the volume, speed, pitch and the TV background volume of the Voice Guide
129
Audio Description
129
The TV screen is turned off but audio continues
129
White text on black background (high contrast)
129
Setting the screen to black and white
130
Inverting the screen colour
130
Enlarging the font (for the visually impaired)
130
Learning about the remote control (for the visually impaired)
130
Learning about the TV menu
130
Watching TV broadcasts with subtitles
131
Selecting the broadcasting subtitle language
131
Listening to the TV through Bluetooth devices (for the hearing impaired)
132
Enlarging the sign language screen for the hearing impaired
132
Configuring the repeat settings for remote control buttons
132
App for the Visually Impaired (SeeColors App)
132
Using Voice Assistants on the TV
133
Select the Voice Assistant
133
Using Other Functions
134
Changing the menu language
134
Setting up a password
134
Selecting Usage or Retail Mode
134
Setting up the Button Lock
134
Setting up the USB Lock
134
Managing External Devices
135
Using AirPlay
135
Restoring the TV to the factory settings
135
HbbTV
136
Using a TV Viewing Card (âCI or CI+ Cardâ) (For India Only)
137
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot with the CI CARD Adapter
137
Attaching the CI CARD Adapter via COMMON INTERFACE slot
137
Connecting the âCI or CI+ Cardâ
138
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot
138
Using the âCI or CI+ Cardâ
139
Teletext Feature
140
On the Samsung Smart Remote or Remote Control
140
On the Standard Remote Control
141
Typical Teletext page
143
Precautions and Notes
144
Before Using the Recording and Timeshift Functions
144
Before using the recording and schedule recording functions
144
Before using the timeshift function
145
Supported broadcasting audio options
146
Read Before Using Apps
147
Read Before Using the Internet Function
148
Read before setting up a wireless Internet connection
149
Precautions for wireless Internet
149
Wireless security protocols
149
Read Before Playing Photo, Video or Music Files
150
Limitations to the use of photo, video and music files
150
Supported subtitles
151
Subtitle formats
151
Video formats with subtitles
151
Supported image formats and resolutions
152
Supported music formats and codecs
152
Supported video codecs (QLED TV/The Frame)
153
Other restrictions
154
Video decoders
154
Audio decoders
154
Supported video codecs (Q6*A/AU9/AU8 Series)
155
Supported video codecs (AU7/BEA Series)
156
Other restrictions
157
Video decoders
157
Audio decoders
157
Supported video codecs (QN7**A Series or higher)
158
Other restrictions
159
Video decoders
159
Audio decoders
159
Read After Installing the TV
160
Picture sizes and input signals
160
Installing an anti-theft lock
160
Supported Resolutions for UHD Input Signals
161
If Input Signal Plus is set to Off
161
If Input Signal Plus is set to On
161
Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
162
If Input Signal Plus is set to Off
162
If Input Signal Plus is set to On
162
Supported Resolutions for FreeSync (VRR)
163
Supported Resolutions for Wide Screen
164
Read Before Connecting a Computer (Supported Resolutions)
165
IBM
165
MAC
165
VESA DMT
166
VESA CVT
167
CTA-861
167
Supported Resolutions for Video Signals
168
CTA-861
168
VESA CVT
169
Read Before Using Bluetooth Devices
170
Restrictions on using Bluetooth
170
Suffix : Parental Rating - Thailand only
171
Licences
172
Troubleshooting
173
Picture Issues
173
Testing the picture
173
Sound and Noise Issues
179
Testing the sound
179
Channel and Broadcast Issues
182
External Device Connectivity Issues
183
Network Issues
185
Anynet+ (HDMI-CEC) Issues
186
Remote Control Issues
188
Recording Issues
189
Apps
190
Media Files
190
Voice Assistant Issues
191
Other issues
192
Diagnosing TV operational issues
194
Getting Support
195
Getting support through Remote Management
195
Finding the contact information for service
195
Requesting service
195
FAQ
196
The TV Screen does not Display Properly
196
When the TV screen does not display properly
196
The TV does not Turn On
201
When your TV does not turn on
201
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
207
When the TV does not connect with an external device properly
207
Internet Access is not Available
211
When the TV can't connect to the Internet
211
There is No Sound or the Speakers are Making an Odd Sound
216
When no sound comes out of the TV, or the sound is breaking up
216
The Remote Control does not Work
222
When the remote control does not work
222
Updating the Software
226
Updating to the latest TV's software
226
Accessibility Guidance
232
Menu Learning Screen
232
Using the Remote control
232
Orientation of the Samsung Smart Remote or Remote Control
232
Description of the Samsung Smart Remote or Remote Control
232
Using the accessibility menu
234
Running the Accessibility Shortcuts menu
234
Running the Accessibility menu functions using the General menu
234
Running the Accessibility menu functions using Bixby
235
Learning about the Accessibility menu functions
236
Using the TV with Voice Guide on
238
Changing channel
238
Using on-screen number entry via the Samsung Smart Remote or Remote Control
238
Changing volume
239
Using programme information
239
Using the guide
240
To view a programme on now
241
Other options in the guide
241
Using Schedule Viewing
243
Setting up a schedule viewing
243
Cancelling a scheduled viewing
243
Using the Channel List
244
Recording
246
Using the instant and schedule recording options from the guide screen:
246
Recording the programme you are watching
247
Scheduling recording from the programme info window
247
Changing the recording time
247
Viewing recorded programmes
248
Deleting a recorded programme
248
Using Smart Hub
249
Smart Hub
249
Using the Smart Hub Home Screen
250
Launching the e-Manual
253
Using Bixby
254
Running Bixby
254
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