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Frequently Asked Questions
31
Problem Possible cause and solution
The seal was not strong
enough and has
opened.
The edge of the bag is dirty (inside and out). For a
perfect weld seam, the edge of the bag must be dry
and grease-free in the area of the seam.
Fold the edges of the vacuum-sealing bag outward
for filling. This will give you a clean, perfect weld
seam.
The edge of the bag was not positioned smoothly
and without creases on the sealing bar.
Position the bag smoothly and without creases
along the sealing bar.
The sealing level was too low.
Start the vacuuming process again with a new
vacuum-sealing bag and select a higher sealing
level.
The rubber on the counterpressure bar is not evenly
fitted.
Flatten the rubber.
The sealing bar and/or the counterpressure bar is
damaged.
Contact Miele to have it replaced.
The bag is not maintain-
ing the vacuum even
though the weld seam
is intact.
The vacuum-sealing bag has been damaged by
sharp pointed objects, e.g., pointed pasta shapes or
a bone.
Start the vacuuming process again with a new
vacuum-sealing bag, on a lower vacuum level if
necessary.
Use a third-party container if possible.
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