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13
SOLUTION
WARRANTY
hOme
offers a limited two-year warranty (“warranty period”) on all of our products purchased
new and unused from hOme Technologies, LLC or an authorized reseller, with an original
proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty
manufacture, parts or workmanship during the warranty period. The warranty does not apply
where damage is caused by other factors, including without limitation: (a) normal wear and tear;
(b) abuse, mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid
or inltration of foreign particles; (d) servicing or modications of the product other than by
hOme
; (e) commercial or non-household use.
The hOme
warranty covers all costs related to restoring the proven defective product through
repair or replacement of any defective part and necessary labor so that it conforms to its original
specications. A replacement product may be provided instead of repairing a defective product.
HOme
s exclusive obligation under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a
safe place. We recommend that you register your product on our website, homelabs.com/reg.
Although greatly appreciated, the product registration is not required to activate any warranty
and product registration does not eliminate the need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/
or if spare parts, other than those provided by hOme
, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out
to us with any issue, regardless of warranty terms. If you have an issue with a hOme
product,
please contact us at 1-800-898-3002, and we will do our best to resolve it for you.
This warranty gives you specic legal rights, and you may have other legal rights which vary from
state to state, country to country or province to province. The customer may assert any such
rights at their sole discretion.
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