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9. PROBLEM SOLVING
The cooking zones do not simmer or only fry gently
Only use flat-bottomed pans. If light is visible between the pan
and the hob, the zone is not transmitting heat correctly.
The pan bottom should fully cover the diameter of the selected
zone.
The cooking is too slow
Unsuitable pans are being used. Only use flatbottomed
utensils, that are heavy and have a diameter at least the same
as the cooking zone.
Small scratches or abrasions on the hob's glass surface
Incorrect cleaning or rough-bottomed pans are used; particles
like grains of sand or salt get between the hob and the bottom
of the pan. Refer to the "CLEANING" section; make sure that
pan bottoms are clean before use and only use smooth
bottomed pans. Scratches can be lessened only the cleaning is
done correctly.
Metal marks
Do not slide aluminium pans on the hob. Refer to the cleaning
recommendations.
You use the correct materials, but the stains persist.
Use a razor blade and follow the "CLEANING" section.
Dark stains
Use a razor blade and follow the "CLEANING" section.
Light surfaces on the hob
Marks from an aluminium or copper pan, but also mineral, water
or food deposits; they can be removed using the cream cleaner.
Caramelisation or melted plastic on the hob.
Refer to the "CLEANING" section.
The hob does not operate or certain zones don't work
The shunts are not positioned correctly on the terminal board.
Have a check made that the connection is done he control panel
is locked. Unlock the hob.
The hob does not cut off.
The control panel is locked. Unlock the hob.
The hob stops automatically
A spill covers at least two buttons for more than 10 seconds; the
hob switches to safety, and an audible beep sounds. Clean up
the spill or remove the object.
The cooking zones stop automatically if they are left
on for too long. Refer to the section, "operating time".
Frequency of on/off operations for cooking zones
The on-off cycles vary according to the required heat level:
- low level: short operating time,
- high level: long operating time.
"H" display, residual heat indicator, blinking.
The electronic temperature is too high. A technician should
verify the fitting in compliance with the recommendations.
10. AFTERCARE
Before calling out a Service Engineer please check the
following:
— that the plug is correctly inserted and fused;
If the fault cannot be identified switch off the appliance — do not
tamper with it — call the Aftercare Service Centre. The appliance
is supplied with a guarantee certificate that ensures that it will be
repaired free of charge at the Service Centre.
11. PROTECTION OF THE ENVIRONMENT
This appliance is marked according to the
European directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE).
WEEE contains both polluting substances
(which can cause negative consequences for
the environment) and basic components (which
can be re-used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials.
Individuals can play an important role in ensuring that WEEE
does not become an environmental issue; it is essential to follow
some basic rules:
• WEEE shall not be treated as household waste.
• WEEE shall be handed over to the relevant collection points
managed by the municipality or by registered companies. In
many countries, for large WEEE, home collection could be
present.
• When you buy a new appliance, the old one may be returned to
the retailer who has to collect it free of charge on a one-to-one
basis, as long as the equipment is of equivalent type and has the
same functions as the supplied equipment.
11 GB- IE
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