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EN
21
TROUBLESHOOTING
Problem Possible Solution
The air fryer will not turn on.
Make sure the air fryer is plugged in.
Push the baskets securely into the air fryer.
Foods are not completely
cooked.
Place smaller batches of ingredients into the inner basket.
If the basket is overstued, then ingredients will be
undercooked.
Increase cooking temperature or time.
Foods are cooked unevenly.
Ingredients that are stacked on top of each other or
close to each other need to be shaken or flipped during
cooking (see Shaking Food, page 17).
Foods are not crispy after air
frying.
Spraying or brushing a small amount of oil on foods can
increase crispiness (see Cooking Guide, page 18).
French fries are not cooked
correctly.
See French Fries, page 18.
Baskets will not slide into the
air fryer securely.
Make sure the basket is not overfilled with food.
Make sure the inner basket is securely inside the outer
basket.
White smoke is coming out of
the air fryer.
The air fryer may produce some white smoke when you
use it for the first time. This is normal.
Make sure the baskets and the inside of the air fryer are
cleaned properly and not greasy.
Cooking greasy foods will cause oil to leak into the outer
basket. This oil will produce white smoke, and the baskets
may be hotter than usual. This is normal, and should not
aect cooking. Handle baskets with care.
Dark smoke is coming out of
the air fryer.
Immediately unplug your air fryer. Dark smoke means that
food is burning or there is a circuit problem. Wait for smoke
to clear before pulling the baskets out. If the cause was not
burnt food, contact Customer Support (page 24).
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