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19
• It is also not advisable to scrape off ice and
frost or separate food from the containers
which have been congealed together with
the food with sharp tools or wooden bars, so
as not to damage the inner casing or the
surface of the evaporator.
Warning! Switching off the appliance before
defrosting, turn the temperature regulator to
position “0”.
Important! The fridge should be defrosted at
least every one month. During the using process,
if the door was opened frequently or using the
appliance in the extreme humidity, we advise the
user to defrost every two weeks.
Go out of use for a long time
• Remove all refrigerated packages.
• Switch off the appliance by turning the
temperature regulator to position “0”.
• Remove the mains plug or switch off or
disconnect the electricity supply.
• Clean thoroughly (see section: Cleaning and
Care).
• Leave the door open to avoid the build up of
odors.
Note: If the appliance contains freezer
compartment.
Troubleshooting
If you experience a problem with your appliance
or are concerned that the appliance is not
functioning correctly, you can carry out some
easy checks before calling for service, please see
below. You can carry out some easy checks
according to this section before calling for
service.
Warning! Don't try to repair the appliance
yourself. If the problem persists after you have
made the checks mentioned below, contact a
qualified electrician, authorized service engineer
or the shop where you purchased the product.
Problem
Possible cause & Solution
Appliance is not
working
correctly
Check whether the power cord is
plugged into the power outlet
properly.
Check the fuse or circuit of your power
supply, replace if necessary.
The ambient temperature is too low. Try
setting the chamber temperature to a
colder level to solve this problem.
Problem
Possible cause & Solution
Odours from the
compartments
The interior may need to be cleaned
Some food, containers or wrapping
cause odours.
Noise from the
appliance
The sounds below are quite normal:
• Compressor running noises.
compartment or other compartments.
• Gurgling sound similar to water
boiling.
• Popping noise during automatic
defrosting.
• Clicking noise before the compressor
starts.
Other unusual noises are dueto the
reasons below and may need you to
check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
The motor runs
continuously
It is normal to frequently hear the sound
of the motor, it will need to run more
when in following circumstances:
• Temperature setting is set colder than
necessary
• Large quantity of warm food has
recently been stored within the
appliance.
• The temperature outside the appliance
is too high.
• Doors are kept open too long or too
often.
• After your installing the appliance or it
has been switched off for a long time.
A layer of frost
occurs the
compartment
Ensure food is placed within the
appliance to allow sufficient
inventilation. Ensure that door is fully
closed. To remove the frost, please refer
to cleaning and care chapter.
A layer of frost
occurs the
compartment
Ensure food is placed within the
appliance to allow sufficient
inventilation. Ensure that door is fully
closed. To remove the frost, please refer
to cleaning and care chapter.
Temperature
inside is too
warm
You may have left the doors open too
long or too frequently; or the doors are
kept open by some obstacle; or the
appliance is located with insufficient
clearance at the sides, back and top
Temperature
inside is too cold
Increase the temperature by following
the "Display controls” chapter.
Doors can’t be
closed easily
Check whether the top of the
refrigerator is tilted back by 10-15mm to
allow the doors to self close, or if
something inside is preventing the doors
from closing.
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