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Appendix
134
Troubleshooting
ff Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, rst try muting the cordless handset
before dialing, or dialing from another room with less background noise.
ff If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
ff Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a dierent working electrical outlet without a wall switch.
ff Move the cordless handset closer to the telephone base. You may have
moved out of range.
ff Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
ff Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
ff Ensure you plug the telephone base in properly and the power is on.
ff Place the cordless handset closer to the telephone base for synchronization.
ff Move the cordless handset closer to the telephone base. You may have
moved out of range.
ff Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
ff Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
ff If the cordless handset is in the charger and the charge light is not on, refer
to The charge light is o (page 137).
ff Charge the battery in the cordless handset for at least 10 hours. For
optimum daily performance, return the cordless handset to the charger
when not in use.
ff If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery. Refer to the table on page 10
for details.
ff You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 10-11.
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