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12
Before calling for service, check the following points.
Problem Solution
The outside of the cabinet is
hot when touched.
It is normal. The hot pipe is in the cabinet in order to prevent
dew generation.
The area around the door
handle of the refrigerator is
hot when touched.
It is normal.
The heater to prevent dew generation is inside the door.
When there is refrigerator
noise.
It is normal for the refrigerator to make the following sounds.
• Loud noise is made by the compressor when its operation starts
-- Sound becomes quieter after a while.
• The compressor makes loud noise once a day.
-- Operating sound is made immediately after automatic defrost operation.
• Sound of owing uid (gurgling sound, zzing sound)
-- Sound of refrigerant owing in pipes (sound may become louder from time to time).
• Cracking or crunching sound, squeaking sound
-- Sound produced by expansion and contraction of inner walls and internal parts during
cooling.
Frost or dew appears inside
or outside the refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a dry
cloth for wiping dew.
• When the ambient humidity is high.
• When the door is frequently opened and closed.
• When foods containing plenty of moisture are stored. (Wrapping is required.)
The foods in the refrigerator
compartment freeze.
• Is the refrigerator operated for a long time with refrigerator temperature control set at
0°C?
-- Change the temperature control back to around 3°C.
• Is the refrigerator operated for a long time with freezer temperature control set at -21°C?
-- Change the temperature control back to around -18°C.
• If ambient temperature is low, foods may freeze even if the refrigerator compartment is
set at 6°C.
Odours in the compartment. • Wrapping is required for the foods with strong odours.
• Deodorising unit cannot remove all odours.
If door alarm does not stop. • The alarm stops after the door is closed.
For Australia
If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact our
After Sales Support Centre on (AU) 1300 886 649
Customer Helpline: (AU) 1300 886 649
Email: [email protected]
For an electronic copy of this manual, please contact our after sales support centre.
For New Zealand
If you still require service contact your SHARP Approved Service Centre.
SHARP Approved Service Centre locations or an electronic copy of this manual can be found
in the Support area of our website:
New Zealand : https://www.sharp.net.nz
Before you call for service
(B979).indb 12(B979).indb 12 2020/04/06 17:34:012020/04/06 17:34:01
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