WF9854RWE/XSA User Manual

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34_ troubleshooting and information codes

troubleshooting and

information codes

CHECKTHESEPOINTSIFYOURWASHINGMACHINE...

PROBLEM SOLUTION

Willnotstart • Make sure your washing machine is plugged in.

• Make sure the door is ﬁrmly closed.

• Make sure the water source tap(s) are turned on.

• Make sure to press the Start/Pause button.

Hasnowaterornotenough

water

• Turn the water tap on fully.

• Make sure the water source hose is not frozen.

• Straighten the water intake hoses.

• Clean the ﬁlter on the water intake hose.

Hasdetergentremainingin

thedetergentdrawerafter

thewashcycleiscomplete

• Make sure your washing machine is running with sufﬁcient water

pressure.

• Make sure the detergent is added to the center of the detergent

drawer.

Vibratesoristoonoisy • Make sure your washing machine is on a level surface. If the surface

is not level, adjust the washing machine feet to level the appliance.

• Make sure that the shipping bolts are removed.

• Make sure your washing machine is not touching any other object.

• Make sure the laundry load is balanced.

Thewashingmachinedoes

notdrainand/orspin

• Straighten the drain hose. Eliminate kinked hoses.

• Make sure the debris ﬁlter is not clogged.

Doorislockedshutorwill

notopen.

• The door will not open until 3 minutes after the machine stops or the

power turns off.

If the problem persists, contact your local Samsung Customer Service.

WF9854RW-02713R_EN.indd 34 2011-4-12 19:53:00

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User Manual - Page 34