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11
Coffee does
not come out
Coffee comes
out around
the edge of the
filter holder
No steam is
generated
Milk is not
foamy after
frothing
Coffee comes
out too quickly
Coffee is too
weak
•Nowaterinreservoir.
•Coffeegrindistoone.
•Toomuchcoffeeinthelter.
•Appliancewasnotturnedon
or plugged in.
•Coffeehasbeentamped/
compressed too much.
•Filterholdernotrotated
to full lock position.
•Coffeegroundsaroundthelter
basket rim.
•Toomuchcoffeeinthelterbasket.
•Waterreservoirisempty.
•Applianceisnotturnedon.
•Frothingtubeisblocked.
•Ranoutofsteam.
•Milkisnotcoldenough.
•Groundcoffeeistoocoarse.
•Notenoughcoffeeinlterbasket.
•Usingsmalllterfortwodemitasses.
•Toomuchwaterisused.
•Groundcoffeeistoocoarse.
• Addwater.
•Grindcoffeemediumground.
•Filllterwithlesscoffee.
•Plugunitintoelectricaloutlet.
Turn it on.
•Relllterbasketwithcoffee
DO NOT TAMP.
•Rotatelterholdertofulllock
position.
•Wipeoffrim.
•Fillwithlesscoffee.
•Fillreservoirwithcorrect
amount of water. See Page 5
and 6.
•Turnonunitandfollowthe
operating instructions.
•Followingfrothingstage,
operate frothing function for
1 – 2 seconds to extract
excess milk. Or, turn off unit,
allow unit to cool, unplug
unit and clean out frothing
tube with a needle or
toothpick.
• Ensurethereisenoughwater
in the reservoir.
• Chillmilkandfrothingpitcher
prior to making cappuccino.
• Useanergrind.
• Usemorecoffee.
• Uselargelterfortwo
demitasses.
• Manuallystopthebrew
earlier by turning the side
knob clockwise to the off “ “
position.
• Useanergrind.
PROBLEM CAUSES SOLUTIONS
PROBLEMS AND CAUSES
BVMC-ECMP50_15ESM1.indd 11 10/12/14 9:56 AM
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