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en Troubleshooting
22
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
No displays light up.
The mains plug has not been
inserted properly.
▶
Check whether the mains plug for
the power cord is fully inserted into
the socket.
Fuse has been tripped.
▶
Check the fuses.
The power has failed. 1. Check whether the power is on.
2. Place ice packs (if available) on the
top shelf.
The appliance is not cooling,
the displays and lighting
light up.
Showroom mode is switched
on.
1. Press and hold for
10seconds until an audible signal
sounds.
2. After a short time, check whether
your appliance is cooling.
The LED lighting does not
work.
Do not remove the lamp
cover.
Different causes are pos-
sible.
▶
Call the after-sales service.
→"Customer Service", Page26
The refrigeration unit is
switching on more fre-
quently and for longer.
The appliance door was
opened frequently.
▶
Do not open appliance door unne-
cessarily.
The ventilation openings are
covered up.
▶
Remove any obstructions from in
front of the ventilation openings.
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
blocked.
▶
"Clean the condensation channel
and the drainage hole." →Page20
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