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10
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE
Vibrations • Check to make sure the wine cellar is on a level surface.
The inside temperature does
not seem correct
• Make sure the cooling vents on the right and left sides of the
cooler are not obstructed. Have at least 2 inches of space on
both sides and rear of unit.
• The room may be too hot. Example: If the ambient temperature
is 80ºF (27ºC) or higher, the unit can have difficulty chilling
adequately on the white wine setting.
• When using the unit for the first time, it can take the unit up to
48 hours to reach the desired temperature.
Wine cellar does not operate
• Check if wine cellar is plugged in.
• Check if there is power at the AC outlet by checking the
circuit breaker.
Wine appears too warm
• Frequent door openings.
• Allow time for recently added wine to reach desired
temperature.
• Check gaskets for proper seal.
• Adjust temperature control to colder setting.
Wine temperature is too cold
• If temperature control setting is too cold, adjust to a
warmer setting.
Wine cellar runs too frequently
• This may be normal to maintain constant temperature during
high temperature and humid days.
• Doors may have been opened frequently or for an extended
period of time.
• Check gasket for proper seal.
• Check to see if doors are completely closed.
Moisture buildup on interior or
exterior of the wine cellar
• This is normal during high humidity periods.
• Prolonged or frequent door openings.
• Check door gaskets for proper seal.
Wine cellar door does not
shut properly
• Level the wine cellar.
• Check for blockages (wine bottles, shelves).
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