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30 49-80694-3
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Power outage, clock
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum
of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used.
This is temporary and will go away after several uses or a
self-clean cycle.
Fan noise A convection fan may automatically
turn on and off.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color. Is this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
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this tint or rainbow color.
Sometimes the oven
takes longer to preheat
to the same temperature
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
Different cooking modes. The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some
modes will take longer than others (i.e. convection bake).
Display flashes Power failure. Reset the clock.
Unable to get the
display to show “SF”
Oven control pads were not touched
properly.
The Broil HI/LO and Bake pads must be touched at the
same time and held for 3 seconds.
Control signals after
entering cooking time
or start time
You forgot to enter a bake temperature
or cleaning time.
Touch the Bake pad and desired temperature or the Self
clean pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
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not spray with Pam
®
or other lubricant sprays.
Steam from the vent
When using the ovens, it is normal to
see steam coming out of the oven vents.
As the number of racks or amount
of food being cooked increases, the
amount of visible steam will increase.
This is normal.
Warming drawer will not
work
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Controls improperly set. 6HHWKH8VLQJWKHZDUPLQJGUDZHUVHFWLRQ
Excessive condensation
in the drawer
Liquid in drawer. Remove liquid.
Uncovered foods. Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
Food dries out in the
warming drawer
Moisture escaping. Cover food with lid or aluminum foil.
Drawer not fully closed. Push drawer in until latch engages.
Water remaining on
oven floor after Steam
Clean cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
“Probe” appears in
the display (on some
models)
This is reminding you to enter a probe
temperature after plugging in the probe.
Enter a probe temperature.
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