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Additional information
79
Your personal computer
does not recognize your
camera.
•
The battery level is low.
t
Use the AC power adaptor (not supplied)
(page 14).
•
The camera is turned off.
t
Turn on the camera.
•
The USB cable is not connected firmly.
t
Disconnect the USB cable, and connect it again
firmly. Make sure that “USB MODE” is
displayed on the LCD screen (pages 32, 34).
•
The USB connectors on your personal computer are
connected to other equipment besides the keyboard,
the mouse, and your camera.
t
Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and your
camera.
•
The USB driver is not installed.
t
Install the USB driver (page 32).
•
[USB CONNECT] is set to [PTP] in the setup
settings.
t
Set it to [NORMAL] (page 70).
•
Since the camera is connected to a computer with
the USB cable before installing the USB driver, the
drive is not recognized by the computer.
t
Delete the drive which is not recognized, then
install the USB driver. For details, see the
procedure on page 80.
No function works though
the power is on.
t
Remove the battery pack, then install it again
after about one minute. If the function still do
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
Symptom Cause and/or Solution
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