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Troubleshooting
Troubleshooting
83
Troubleshooting
Troubleshooting
If you run into any problem using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, remove the power source and
contact your Sony dealer.
If “C:ss:ss” is displayed on the LCD
screen or the viewfinder, the self-diagnosis
display function is activated. See page 88 for
details.
Overall operations
Batteries/Power sources
Symptom Cause and/or Corrective Actions
The power does not turn on. • The battery pack is discharged, running low, or not attached to the
camcorder.
cAttach a charged battery pack to the camcorder (p. 11).
cUse the AC Adaptor to connect to the wall outlet (p. 14).
The camcorder does not operate even
when the power is set to on.
cDisconnect the AC Adaptor from the wall outlet or remove the battery
pack, then reconnect it after about 1 minute. If the functions still do not
work, press the RESET button using a sharp-pointed object. If you press
the RESET button, all settings including the clock setting (except the
Personal Menu and Picture Profile settings) are reset.
A clattering noise is heard when the
camcorder is handled with the
POWER switch set to OFF (CHG) or
VCR.
• This is because some lens functions on the camcorder use a linear
mechanism. This is not a malfunction.
The supplied Remote Commander
does not function.
cSet [REMOTE CTRL] on the (OTHERS) menu to [ON] (p. 64).
cInsert batteries into the battery compartment with the + – polarities
correctly matching the + – marks. If this still does not solve the problem,
insert new batteries since the batteries are dead (p. 105).
cRemove any obstructions between the Remote Commander and the
remote sensor.
The camcorder gets warm. • This is because the power has been turned on for a long time. This is not
a malfunction.
Symptom Cause and/or Corrective Actions
The CHG (charge) lamp does not
light while the battery pack is being
charged.
cAttach the battery pack to the camcorder correctly. If the lamp still does
not light up, then it indicates that no power is supplied from the wall
outlet.
• The battery charge is completed (p. 11).
,continued
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