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16
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Center.
Product parts and accessories can be purchased through Fisher&Paykel Customer Care
Center or online at fisherpaykel.com (this service is available to selected markets only).
PROBLEM POSSIBLE CAUSE WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
sameoutlet.
Check house fuse.
The refrigerator is in the
defrosting cycle.
This is normal for an automatic
defrosting refrigerator.
The refrigerator is turned
off.
Press the for 3seconds to start the
refrigerator.
Light not working. Light not functioning. The light cannot be serviced by the
user. Contact your Fisher & Paykel
Dealer or Fisher & Paykel trained and
supported service technician.
Refrigerator not working. See section above.
Motor operates for
long periods.
Hot weather. Minimize door openings to allow
temperatures to stabilize.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set
too low.
See ‘Operating instructions’.
Doors not sealing
properly.
Check that the cabinet is levelled and
gasket seals are clean.
Storage
compartment(s)
too warm.
Temperature setting not
correct.
See ‘Operating instructions’.
Frequent door openings. Minimize door openings to allow
temperatures to stabilize.
Large amount of food
recentlyadded.
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