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Problem Cause Solution
The keep-warm
light does not go
on when the
cooking process is
nished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Water spills out
of the appliance
during rice
cooking.
You added too much
water to the rice.
Make sure that you add water to the level indicated
on the scale inside the inner pot that corresponds
to the number of cups of rice used. Make sure the
water does not exceed the next level on the scale,
as this may cause the appliance to overow during
cooking.
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
The cooking process
has not started.
You have failed to press down the control lever.
The inner pot is not
properly in contact
with the heating
element.
Make sure that there is no foreign residue on the
heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The cooked rice
is too hard.
You did not add
enough water to
the rice.
Add slightly more water than indicated by the level
on the scale inside the inner pot that corresponds
to the number of cups of rice used. Make sure the
water does not exceed the next level on the scale,
as this may cause the appliance to overow during
cooking.
The cooked rice
is too soft.
You added too much
water to the rice.
Make sure you add water according to the scale on
the inside of the inner pot (see chapter ‘Using the
appliance’).
The rice is
scorched.
The rice has not been
rinsed well.
Rinse the rice until water runs clear.
The rice cooker
does not
automatically
switch to the
keep-warm mode.
The temperature
control is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The food has not
been steamed
properly.
There is too much
food in the steam tray.
Distribute the food evenly and do not steam too
much food at one time.
ENGLISH10
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