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18
English
Troubleshooting
Problem Possible cause Action
The appliance
does not operate.
It is not charged. Fully charge the appliance.
The switch is turned ON with the adaptor
connected to the household outlet.
Charging is only possible when
connected to the household outlet.
Disconnect from the outlet before use.
When epilating
The skin protector or discs are deformed,
cracked, or damaged.
Request repair at an authorized
service center.
When epilating
or shaving
Hair dust has accumulated. Clean the hair dust.
Shower gel has adhered to the discs and blade.
Wash it off by soaking in warm water.
When caring for
feet
The frame is not securely attached. Reattach it.
The usage time
gets short.
The appliance is not used at recommended
use temperature.
Use at the recommended use
temperature of 5 - 35 °C (41 - 95 °F).
When epilating
The appliance is pressed against skin too hard.
Contact to skin with gentle force.
Not charged fully Fully charge the appliance.
Cannot remove
hair.
When epilating
The appliance is used on long hair.
Use on hair approximately 2 to 3 mm
long (approximately 1/8").
The way the unit is applied or moved is not
correct.
Refer to page 14.
The hair becomes
stubble.
The appliance
stops during
operation.
The appliance is pressed against skin too hard.
Contact to skin with gentle force.
Not charged fully Fully charge the appliance.
The appliance is
not removing the
hair as well as
before.
Hair dust has accumulated. Clean the hair dust.
The skin protector or discs are deformed,
cracked, or damaged.
Request repair at an authorized
service center.
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