TEC234BR
41" Three Tier Pump &
Barrels Fountain – Brown
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage and is considered
negligence and will, therefore not be covered under this warranty. The use of “hard water”
and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,
and use of such additives/cleaners, will also void the warranty. Please note: for fountains,
it is normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation
Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show
proof of purchase, provide photographs and any other information needed to validate your
claim. This may be necessary to distinguish between a partial or complete replacement of
a defective product. The warranty does not cover any items with multiple parts; the
warranty will ONLY cover the individual component of the unit/item that may be
defective. Replacement parts can be made available to a consumer through the original
selling party, or an approved parts retailer. If this is not an option, contact our customer
service department. Item is covered under one year limited warranty from the date of
purchase. When requesting replacement parts due to a warranty claim after 30 days of
purchase, credit card information will be requested for shipping charges.
Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim.
Assembling & Using Your Product
Unpack all components carefully. Please check to ensure all parts have been removed
from the packaging. Decide on a suitable location to begin assembling.
Parts:
1. Decorative Pump Handle (1) 7. Tubing (3)
2. Spout Connector (1) 8. Fountain Pump (1)
3. Small Basin Panel (1) 9. Connector Screws (19)
4. Medium Basin Panel (1) 10. Large Basin (1)
5. Small Basin (1) 11. Large Basin Panel (1)
6. Medium Basin (1)
Assembly:
1. Turn the Small Bucket (5) upside down and screw the Medium Panel (4) to it using
the included screws (9). See diagram above.
2. Turn the Medium Bucket (6) upside down and screw the Large Panel (11) to it using
the included screws (9). See diagram above.
3. Connect the black side of the Pipe (7) into the Motor Pump (8) and place the Motor
Pump (8) in to the large bucket (10). Connect the other side to the bottom of the
Medium Bucket (6). Do not plug into power supply until the fountain is fully assembled
and has been filled with water. See diagram above.
4. Place the Medium Bucket (6) on top of the Large Bucket (10) and screw the Large
Panel (11) to the top of the Large Bucket using the included screws (9). See diagram
above.
5. Insert a Pipe (7) into the bottom of the Small Bucket (5) and connect the other side
of the Pipe (7) to the inside of the Medium Bucket (6). Screw the Medium Panel (4) to
the top of the Medium Bucket (6) using the included screws (9). See diagram above.
6. Screw the Pump Handle (1) on to the Spout (2) though the pre-drilled holes using
the included screws (9). Attach the Pipe (7) to the bottom of the Spout (2). Then screw
the Spout (2) to the Small Panel (3) using the included screws (9). See diagram
above.
7. Connect the Pipe (7) to the bottom of the Small Bucket (5) and screw the Small
Panel (3) to the top of the Small Bucket (5) See diagram above.
8. Gently pour water into the fountain, being careful not to overflow and cause
splashing. Make sure the water completely submerges the pump and the water runs
clear during operation. Plug pump cord into your local power supply & make sure that
there is no water around the plug & always keep the power source in a dry place.
o NOTE: We recommend that you use distilled water to prevent scale
build-up. The first time you operate the pump it can take up to 5
minutes for the air to be completely expelled and water begins to flow
properly
Trouble Shooting & Caution
If you have any questions and/or problems, please contact the retail store
you purchased this fountain.
If your pump fails to run
Check the circuit breaker or try a different outlet to make sure the pump is
receiving electrical power.
Check the pump discharge and tubing for any kinks and/or obstructions
Any buildup obstructing the water flow can be flushed with a garden hose
Check the rotor by removing the front cover & plate to access the impellor
area. Turn the rotor and make sure that the rotor is not jammed or broken
If your pump “spews”
Check the water level to make sure the pump is completely submerged and
there if enough water in the basin to operate your fountain. Not having
enough water will cause your pump to spew
If your pump is making abnormal loud noises
Disconnect the pump from the electrical power supply and remove the front
cover & plate
Carefully grip the impellor and gently pull the impellor/rotor assembly
out of the pump housing
Rinse the impellor/rotor assembly and clean the cavity with clean
water. If breakage or damage is found, contact your local retailer for
parts
Caution
o Always unplug the pump from the electrical outlet before
cleaning & handling
o Uses with clean water only, do not place the fountain
and/or parts in any other liquid.
o Periodically change water & clean the pump to keep free
from micro-organisms
o Disconnect and store the unit in a dry place if not in use
for an extended period of time
o Do not operate with water above 90°F or 30°C
o Do not lift, carry or pull the pump by the power cord
o Do not exceed the maximum voltage & wattage on
transformer
o NEVER LET THE PUMP RUN DRY
