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- Owner's manual - (English)
- Operations
- Maintenance
- Troubleshooting
- Appendix
Table of contents
User Manual Refrigerator
Operations
Feature panel
- Freezer indicator
- Displays the current or desired temperature of the freezer.
indicates that the Power Freeze function is on.
indicates that the freezer is operating in Fridge mode.
- indicates that the freezer is off.
- 2 Fridge indicator
- Displays the current or desired temperature of the fridge.
indicates that the Power Cool function is on.
indicates that the Vacation function is on
- Door open indicator
- This indicator blinks with an alarm if the door is left open for more than 2 minutes.
- Ice Maker indicator
- Displays the status of the ice maker.
- To enable ice making, you must turn on the ice maker.
- Water Filter indicator
indicates that the water filter needs to be replaced.
- When see the
icon, you can replace the water filter and reset the water filter replace alarm, or dismiss the alarm and change the filter later. (For more information, see the "Resetting or dismissing the water filter replacement alarm" section on page 48.
- Buttons
- When the display is off, tap any button to wake up the display.
- Use
to select the fridge or freezer and or to select the desired temperature < or > function for the selected compartment.
NOTE
- The control panel is designed to stay off when the refrigerator is not in use. It only becomes active and lights up when you open the door or tap the buttons.
- If the door is left open for 5 minutes, internal light will blink for 5 minutes and turn off. This is to alert hearing-impaired users that a door is open. Note that this function is normal.
Setting the desired temperature or function
- Tap any button ( < ,
, or > ) to wake up the display.
- This step may not apply to some models.
- Tap
to select the fridge or freezer.
- The selected compartment’s indicator blinks.
- The degrees Celsius symbol (°C) does not blink.
- Tap < or > to select the desired temperature or function.
- Refer to the table for available selection for each compartmen
- Fridge
- Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
- Use the Vacation function if you are going on vacation or a business trip, or if you do not intend to use the fridge for an extended time. The fridge temperature will be kept under 17 °C, but the freezer remains active as previously set.
- Freezer
- Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature. To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.
- If you select
(Fridge), the freezer operates as a fridge and the temperature setting changes to 3 °C.
- If you select Off , the freezer turns off.
- Empty the ice bucket before you select
(Fridge) or Off . After 15 seconds from you select
(Fridge) or Off , the ice maker will begin to dispense any ice leftover into the ice bucket.
- WARNING
- Do not put glass bottle containing liquid in the freezer while it is in the Fridge mode. When you unselect the Fridge mode, and the freezer returns to the freezer mode, the liquid in the glass bottles will freeze, which can cause the glass bottles to break or burst in the freezer.
- Make sure to remove frozen foods from the freezer before you select the Fridge mode. Frozen foods will melt and spoil as the temperature increases.
- Make sure to remove foods that you do not want to freeze before you unselect the Fridge mode and use the freezer to freeze.
- NOTE
- When you use Power Freeze function the energy consumption of the refrigerator will increase. Remember to turn it off when you don’t need it and return the freezer to your original temperature setting.
- When the freezer is set to Off mode, the freezer temperature will be kept under 17 °C, but the fridge remains active as previously set.
- Do not store food or beverages in the refrigerator when the freezer is set to Off .
- If you are going to use the freezer in the freeze mode, we strongly recommend that you use plastic containers to store food, especially vegetables.
- Wait for 5 seconds to confirm your selection.
- The selected compartment’s indicator stops blinking.
NOTE Using Power Cool or Power Freeze increases power consumption.
Turning on or off the ice maker
You can turn on or off the auto ice maker in the freezer.
- Tap any button ( < ,
, or > ) to wake up the display.
- This step may not apply to some models.
- Tap
until the Ice Maker indicator blinks.
- Tap < or > to turn on or off the ice maker.
- Tap < to turn it on.
- Tap > to turn it off.
- Wait for 5 seconds or tap
to confirm your selection.
- The Ice Maker indicator stops blinking.
Resetting or dismissing the water filter replacement alarm
The water filter replacement icon ( ) blinks to alert the user that it is time to replace the water filter. You can replace the water filter immediately and reset the water filter replacement alarm, or dismiss the alarm if you want to change the water filter later.
- Tap any buttons ( < ,
, or > ) to wake up the display.
- This step may not apply to some models.
- Tap
until the Water Filter indicator blinks.
- Tap < or > to select Reset or Later.
- If you have changed the water filter, tap < to reset the water filter replacement alarm.
- If you want to change the water filter later and dismiss the alarm, tap > .
- Wait for 5 seconds or tap to
confirm your selection.
- The Water Filter indicator stops blinking.
Dispenser panel (applicable models only)
- Water / Lock
- Cubed Ice
- Crushed Ice
1. Water / Lock (3 sec)
- Water
- To dispense chilled water, press Water. The corresponding indicator turns on
- Lock (Dispenser panel / Dispenser lever)
- To prevent use of the dispenser panel buttons and the dispenser lever, press and hold Water for more than 3 seconds. If you press and hold the button again for more than 3 seconds, the dispenser lock will be deactivated.
- NOTE The Lock on the dispenser panel does not affect the controls on the main panel. To lock the main panel, use the Control Lock function on the main panel.
2. Cubed Ice
- Cubed Ice
- Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on.
3. Crushed Ice
- Crushed Ice
- Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.
Special features
The refrigerator features user-oriented devices that you can use to benefit from. Water/Ice dispenser (applicable models only) Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.
To dispense water with ice
- With the Ice Maker enabled, press Cubed Ice or Crushed Ice to select the ice type.
- Put a water glass under the dispenser, and then push the dispenser lever with the glass. Ice will be dispensed from the dispenser.
- Press Water to select water.
- Push the dispenser lever with the glass. Water will be dispensed from the dispenser.
NOTE
- The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again.
- Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.
- If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of water.
Ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:
- Let the refrigerator operate for at least 24 hours to ensure optimal performance.
- Dispense the first 4 to 6 ice cubes into a glass.
- Wait another 8 hours and dispense another 4 to 6 ice cubes.
- Then, wait another 16 hours and dispense the first glass-full of ice.
NOTE
- If you consume all the ice at once, you must wait 8 hours before dispensing the first 4 to 6 cubes. This ensures that the ice bucket is filled with ice properly.
- Ice cubes generated rapidly may look white, which is normal.
CAUTION Dispense the ice according to the size of the cup.
- If you dispense excessive amount, ice may fall out on the ground and cause personal injury.
- Ice may accumulate and block the ice chute.
To fill the water tank (applicable models only)
For first-time use, clean the inner side of the water tank and dry well.
- Hold both handgrips on the front of the tank, and slide out as shown.
- Open the front lid (A) of the cover or the entire cover (B) and fill the tank with a max of 5 litres water.
- CAUTION
- Do not exceed the max line. Water overflows.
- Fill with potable water only.
- CAUTION
- Reinsert the water tank and fit into the dispenser mechanism. Make sure the front side (with the front lid) of the tank faces to the front.
CAUTION
- Make sure the water tank fits into the shelf. Otherwise, the water tank may not operate properly.
- Do not use the refrigerator without inserting the water tank. This may decrease the cooling performance.
- Fill the tank only with potable water such as mineral or purified water. Do not use other liquid.
- Use caution when moving a filled tank. Physical injury may occur if the tank is dropped.
- Do not try to disassemble the internal pump yourself. If the internal pump is damaged or disconnected from the water tank, the dispenser does not operate.
For first-time use
- Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply system.
- Discard the first six glasses of water to remove impurities in the water supply system.
Ice making (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice to your preference.
If ice does not dispense, first check the ice maker if it makes ice properly. To check the ice maker
- Gently hold the icemaker bucket (B) with both hands and remove it from the ice chute (A).
- Check the icemaker bucket if it contains ice as appropriate.
- Press the button (C) on the bottom of the ice maker. You will hear a chime (ding-dong) at the press of the button.
- You will hear another chime if the ice maker operates properly.
- NOTE If this symptom continues, contact the water line installer or a local Samsung service centre.
CAUTION
- Do not press the button repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may be jammed.
- When the refrigerator recovers power supply after a power failure, the icemaker bucket may contain a mix of melted and jammed ice cubes, resulting in a system failure. To prevent this, make sure to empty the icemaker bucket before using the refrigerator.
- To prevent dropping the icemaker bucket, make sure to use both hands when removing or reinserting the icemaker bucket.
- Do not let children hang on or play with the ice dispenser or the icemaker bucket. Children may get hurt.
- Do not put fingers or other objects into the dispenser hole or the ice chute. This may cause physical injury or property damage.
NOTE
- If you remove the icemaker bucket, the Ice Maker ON indicator will blink.
- Removal of the icemaker bucket does not affect the thermal and mechanical performance of the refrigerator.
- The declared freezer volume is measured with the freezer guide and the bottom shelf, after removing the ice maker, upper and lower drawers.
To secure more storage space (applicable models only)
If you do not use the ice maker and need more storage space, remove the icemaker bucket (A). Then, insert the Freezer guide (Optional) (B) into the icemaker bucket’s place.
To secure more space, remove the upper drawer (C), lower drawer (D), and lower drawer cover (E). Then, insert the provided bottom shelf (F).
NOTE
- Removing the drawers does not affect the temperature or usage of the freezer.
- The declared freezer volume is measured with the bottom shelf, after removing the upper drawer, lower drawer, and lower drawer cover.
For more space, remove the water tank and use the space to store more items.
Icemaker bucket
If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket.
- To remove the icemaker bucket, gently lift it up and pull out slowly while holding the handgrips with both hands.
- Remove and empty the icemaker bucket.
- When done, turn the gear handle on the rear of the bucket by 90°, and then put the bucket back into position. Make sure the bucket is inserted properly until you hear a clicking sound.
CAUTION
- Do not apply excessive force to the bucket cover. The cover may break.
- Do not close the door hard. Water may spill over the ice maker.
- To prevent injury, make sure to clean up any ice or water that has fallen on the floor.
- To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.
- Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.
NOTE
- If the Ice Maker ON indicator blinks, remove and reinsert the icemaker bucket. Make sure it is reinserted properly.
- Any sound from the ice maker is normal, which outputs during the ice making process.
- While the door is open, neither the ice maker nor the water dispenser operates.
Water pressure
If you want to check how much water flows into the ice tray, follow these steps.
- Remove the ice bucket.
- Press the button (A) on the bottom of the ice maker. Normally, the ice tray fills with water in a few minutes.
- If the water level is lower than expected, check the water pressure of the water supply line from the water source. This is not a system failure.
CAUTION
- Do not repeatedly press the button on the bottom of the ice maker when the tray is filled with water. Water may overflow or ice may be jammed.
- Make sure the icemaker bucket is inserted properly. Otherwise, the ice maker will not operate.
- If there is a power failure, remove the ice tray. Water may flow.
Maintenance
Handle and care
Shelves (fridge/freezer) / Wine rack (applicable models only)
- Pull out the shelf (or wine rack) a little. Then, while lifting the rear side, pull out.
- Twist the shelf (or wine rack) diagonally to remove.
CAUTION
- The shelf must be inserted correctly. Do not insert upside down.
- Glass containers may scratch the surface of glass shelves.
- Do not insert a shelf in the wine rack position. This may damage the refrigerator. (applicable models only)
Door bins
To remove a door bin, hold the front sides of the bin and gently lift up to remove.
Drawers
Gently lift up the front of the drawer and slide out.
Vegetable / Dried food and meat storage drawer
To remove the vegetable drawer from the fridge or the dry drawer from the freezer:
- First, remove surrounding multipurpose drawers if necessary.
- If your refrigerator has a cover (A) for the vegetable/dry drawer, remove it in the following method.
- Pull the drawer halfway out.
- Pull the cover while pressing the rear sides (as marked in the figure).
- Gently pull out the vegetable/dry drawer.
Icemaker bucket
To remove the ice maker bucket, see the Icemaker bucket section on page 55.
Cleaning
Interior and exterior
WARNING
- Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire.
- Do not spray water onto the refrigerator. This may cause electric shock.
- Do not put fingers or other objects into the dispenser hole.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
- Unplug the power cord.
- Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior.
- When done, use a dry cloth or paper towel to dry well.
- Plug in the power cord.
Ice / Water dispenser (applicable models only)
NOTE For hygienic purposes, frequently clean the dispenser area.
CAUTION When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.
Replacement
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local Samsung service centre.
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
- Fridge/freezer does not operate. Fridge/freezer temperature is warm.
- Power cord is not plugged in properly.
- Properly plug in the power cord.
- Temperature control is not set correctly.
- Set the temperature lower.
- Refrigerator is located near a heat source or direct sunlight.
- Keep the refrigerator away from direct sunlight or a heat source.
- Not enough clearance between refrigerator and nearby walls or cabinets.
- We recommend that the gap between the refrigerator and nearby walls (or cabinets) is more than 50 mm.
- The refrigerator is overloaded. Food is blocking the refrigerator vents.
- Do not overload the refrigerator. Do not allow food to block vents.
- Power cord is not plugged in properly.
- Fridge/freezer is over-cooling.
- Temperature control is not set correctly.
- Set the temperature higher
- Temperature control is not set correctly.
- Interior wall is hot.
- Refrigerator has heat-proof piping in the interior wall.
- To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.
- Refrigerator has heat-proof piping in the interior wall.
Odour
- Refrigerator has odours.
- Spoiled food.
- Clean the refrigerator and remove any spoiled food.
- Food with strong odours.
- Make sure strong smelling food is wrapped airtight.
- Spoiled food.
Frost
- Frost around the vents.
- Food is blocking the vents.
- Make sure no food blocks the refrigerator vents.
- Food is blocking the vents.
- Frost on interior walls.
- Door is not closed properly.
- Make sure food does not block the door. Clean the door gasket.
- Door is not closed properly.
Condensation
- Condensation forms on the interior walls.
- If door is left open, moisture enters the refrigerator.
- Remove the moisture and do not leave a door open for extended periods of time.
- Food with high moisture content.
- Make sure food is wrapped airtight.
- If door is left open, moisture enters the refrigerator.
Water/ice (dispenser models only)
- Water flow is weaker than normal.
- Water pressure is too low.
- Make sure the water pressure is between 30 to 125 psi.
- Water pressure is too low.
- Ice maker makes a buzzing sound.
- The ice maker function is activated, but the water supply to the refrigerator has not been connected.
- Turn off the Ice maker.
- The ice maker function is activated, but the water supply to the refrigerator has not been connected.
- Ice maker does not make ice.
- Ice maker has just been installed.
- You must wait for 12 hours for the refrigerator to make ice.
- Freezer temperature is too high.
- Set the freezer temperature below -18 °C (0 °F) or -20 °C (-4 °F) in warm ambient air.
- Dispenser panel Lock is activated.
- Deactivate dispenser panel Lock.
- Ice maker is off.
- Turn on the ice maker.
- Ice maker has just been installed.
- Ice does not dispense.
- Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).
- If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
- Ice bucket is not properly inserted.
- Make sure the ice bucket is properly inserted.
- Water line is not connected properly or water supply is not on.
- Check if the water line is installed correctly. Check if the water line stop cock is closed.
- Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).
- Water does not dispense.
- Water line is not connected properly or water supply is not on.
- Check if the water line is installed correctly. Check if the water line stop cock is closed.
- Dispenser panel Lock is activated.
- Deactivate dispenser panel Lock.
- A third-party water filter was installed.
- Use only Samsung-provided or approved filters.
- Unapproved filters may leak and damage the refrigerator.
- Water line is not connected properly or water supply is not on.
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.
These sounds are normal.
- When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease.
- While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur.
- During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
- As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.
- As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.
- For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
- Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.
Appendix
Safety Instruction
- For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves and ice cube tray on the position supplied by manufacturer.
- This refrigerating appliance is not intended to be used as a built-in appliance.
Install Instruction
For refrigerating appliances with climate class
Depending on the climate class, This refrigerating appliance is intended to be used at ambient temperatures range as specified following table. The climate class can be found on the rating plate. The product may not operate properly at temperatures outside of the specific range.
You can find climate class on label inside of your refrigerator
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specified by its class rating.
NOTE The cooling performance and power consumption of the refrigerator may be affected by the ambient temperature, the door-opening frequency, and the location of the refrigerator. We recommend adjusting the temperature settings as appropriate.
Temperature Instruction
Recommended Temperature
The optimal temperature setting for food storage:
- Fridge: 3 °C
- Freezer: -19 °C
- Fridge of Freezer Convert: 3 °C
NOTE The optimal temperature setting of each compartment depends on the ambient temperature. Above optimal temperature is based on the ambient temperature of 25 °C.
Power Cool
Power Cool speeds up the cooling process at maximum fan speed. The fridge keeps running at full speed for two and a half hours and then returns to the previous temperature.
Power Freeze
Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for 50 hours and then returns to the previous temperature. To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.
NOTE When you use this function the energy consumption of the refrigerator will increase. Remember to turn it off when you don’t need it and return the freezer to your original temperature setting.
How to store for best preservation (applicable models only)
Cover foods to retain moisture and prevent them from picking up odors from other foods. A large pot of food like soup or stew should be divided into small portions and put in shallow containers before being refrigerated. A large cut of meat or whole poultry should be divided into smaller pieces or placed in shallow containers before refrigerating.
Placement of Foods
- Shelves
- Shelves should be adjustable to accommodate a variety of packages.
- Specialized compartment (applicable models only)
- Sealed crisper drawers provide an optimal storage environment for fruits and vegetables. Vegetables require higher humidity conditions while fruits require lower humidity conditions.
- Crispers are equipped with controls devices to control the humidity level. (*Depending on model and options) An adjustable temperature meat drawer maximizes the storage time of meats and cheeses.
- Stored on the door
- Don’t store perishable foods in the door. Eggs should be stored in the carton on a shelf. The temperature of the storage bins in the door fluctuate more than the temperature in the cabinet. Keep the door closed as much as possible.
- Freezer Compartment
- You can store frozen food, make ice cubes and freeze fresh food in the freezer compartment.
NOTE Freeze fresh, undamaged food only. Keep food which is to be frozen away from food which is already frozen. To prevent food from losing its flavour or drying out, place in airtight containers.
Refrigerator & Freezer Storage Chart
The freshness longevity depends on temperature and exposure to moisture. Since product dates aren't a guide for safe use of a product, consult this chart and follow these tips.
Milk products
Meat
Poultry / Eggs
Fish / Seafood
Fruits
Vegetables
Information for model and ordering spare parts
Model information
To access the EPREL registration of the model :
- Go to https://eprel.ec.europa.eu
- Get the model identifier from the energy label of the product and type it in the search box
- Energy Labelling information of the model is shown
Part information
- The minimum period during which spare parts, necessary for the repair of the appliance, are available
- 7 Years thermostats, temperature sensors, printed circuit boards and light sources, door handles, door hinges, trays, baskets (boxes or drawers)
- 10 Years door gaskets
- The minimum duration of the guarantee of the refrigerating appliance offered by the manufacturer 24 Months.
- Relevant information for ordering spare parts, directly or through other channels provided by the manufacturer, importer or authorized representative
- You can find professional repair information on http://samsung.com/support. You can find user servicing manual on http://samsung.com/support.
See other models: SMH7175WE/XAA SM-T545NZKAU07 SM-P615NZAEBTU SM-P615NZBEBTU SM-P610NZAEBTU