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10 ENGLISH
Troubleshooting
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If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center.
DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. This will completely
void the product warranty.
1) Make sure power cord is plugged into a
functioning 120V standard household
power outlet.
Or, try using a different working outlet.
2) Check if the head unit portion of the
shredder is correctly seated onto the
included wastebasket.
No-power to the shredder
If Overheat light is lit in red, turn shredder
off and let it cool down for 30 minutes.
Turn shredder on, check Overheat light
again, and restart shredding only when
light is not lit.
1) Unplug the machine from the wall socket.
2) • Find the activation sensor in the center of
the feed slot.
• Use a cotton swab to gently wipe away
any dust or debris that has collected on
the sensor.
Warning: DO NOT
USE CANNED AIR.
!
Shredder runs continuously
Shredder does not feed or shred paper
Check power outlet
Shredder head
correctly installed
Overheat Cool down
Min
30
Cotton swab
Unplug power
Clean sensor
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