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TROUBLESHOOTING GUIDE
42
Check if…
The air vents are blocked. Cold air
circulates from the freezer to the fresh
food section and back again through
air vents in the wall dividing the two
sections.
The doors are opened often.
The control is not set correctly for the
surrounding conditions.
A large amount of food has just been
added to the refrigerator or freezer.
The food is not packaged correctly.
The doors are not closing completely.
The weather is humid.
A self-defrost cycle was completed.
TEMPERATURE
IS TOO WARM
OR THERE IS
INTERIOR
MOISTURE
BUILDUP
Then…
❿ Locate air vents by using your hand to
sense airflow and move all packages
that block vents and restrict airflow.
Refer to Multi-Flow on page 20 for the
location of air vents.
❿ When the door is opened, warm humid
air is allowed into the refrigerator. The
more the door is opened, the faster the
humidity builds up, and the more warm
air the refrigerator must cool. In order
to keep the refrigerator cool, try to get
everything you need out of the
refrigerator at once, keep food
organized so it is easy to find and close
the door as soon as the food is
removed.
❿ Refer to the Setting the Controls
section on page 20.
Wait 24 hours for temperatures to
stabilize or even out. If the temperature
is too cold or too warm, move the dial
one number at a time.
❿ Adding food warms the refrigerator. It
can take a few hours for the refrigerator
to return to normal temperature.
❿ Wrap food tightly and wipe off damp
containers prior to storing in the
refrigerator to avoid moisture
accumulation. If necessary, repackage
food according to the guidelines in the
Food Storage Guide section on page
25.
❿ See Doors will not close completely
on page 40.
❿ In humid weather, air carries moisture
into refrigerator when doors are
opened.
❿ It is normal for droplets to form on the
back wall after the refrigerator self-
defrosts.
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