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Troubleshooting
FAULT CAUSE SOLUTION
1.- No programme works • The appliance is not plugged in.
• The general switch is disconnected.
• There is no electricity.
• The fuses in the electric installation are damaged.
• The door is open.
• Plug it in.
• Activate the general switch.
• Check.
• Check.
• Close the door.
2.- The appliance does not oad water • See causes for 1.
• The tap is turned off.
• Check.
• Turn on the tap.
3.- The water does not drain • The filter is clogged.
• The outlet pipe is bent.
• Check the filter.
• Straighten the outlet pipe.
4.- The spin function does not work • The washing machine has not yet drained the water.
• The “Spin Exclusion” option is activated.
• Wait a few minutes for the washing machine to drain.
• Enable the spin option.
5.- Strong vibrations during spin cycle
• The washing machine is not correctly levelled.
• The anchoring device for transport has not been removed.
• The wash load is not evenly distributed.
• Adjust the feet.
• Remove the transport support.
• Distribute it evenly.
6.- The high-speed spin does not work
• The wash load is not evenly distributed within the drum.
• Distribute the wash load evenly in the drum.
If the problem or malfunctioning persists, disconnect the machine, turn off the tap and do not try to repair.
For all repairs contact an Official Technical Assistance centre (consult the European guarantee sheet) and always insist on the use of original
parts. Failure to do so may compromise the safety of your machine.
When contacting a Technical Assistance Centre always refer to the model (see also control panel) and the registration and serial numbers
indicated on the plate at the bottom front of the machine behind the plinth panel or on the guarantee certificate. That is to say, everything that
appears in the box.
Providing this information will ensure a faster and more efficient service
Washing hints
Hints on the most economical, most environmentally friendly way to use your washing machine
HINTS ON USING YOUR WASHING MACHINE
Wait until you have a full load before using the machine: this will avoid the use of more
water and power than necessary.
We recommend using the full load capacity: this could save you up to 50% in power
consumption. Wash a single full load rather than two light loads.
WHEN IS PRE-WASHING NECESSARY?
Only when washing heavily soiled clothes.
With clothes that are not especially dirty, you can save between 5 and 15% by not using
this option.
WHAT WASH TEMPERATURE SHOULD I USE?
Applying a stain remover before placing clothes in the machine will eliminate the need for
wash temperatures of more than 60 ºC.
LABEL SYMBOLS
Labels are usually sown into the collar or side seams. The symbols which appear on
them indicate the following:
• Maximum WASH temperature.
• Appropriate and inappropriate washing methods.
• Appropriate and inappropriate washing products.
The symbols are as follows:
WASH
Washing instructions always appear as a basin with different indications:
• Do not wash.
• Can be washed both by hand or in the washing machine. The figures in the basin
indicate the maximum wash temperature.
• Handwash only.
When the hand is half submerged in the water, this means that the item should be
tumbled only gently during washing. If it is fully submerged in the water, this means that
the garment should only be washed by hand.
• The line under the basin means that the item should be washed on a gentle cycle.
• Do not spin.
When loading a wash into the drum, we recommend that you:
• For specially delicate garments we recommend the use of a protective net.
• Empty all pockets and ensure that they do not contain metal objects (paperclips,
safety pins, pins, coins,etc.).
• Fasten pillow slips, close all zips and fastenings, and tie any loose ribbons or belts
from dresses.
• Remove all runners (metal and plastic) from curtains and net curtains. We
recommend that the ribbon be gathered into a ball and tied with its own cord.
• Unfold all items to be washed.
• Be careful not to exceed the recommended load for each programme.
• When washing rugs, bedspreads and other highly absorbent items, cancel the
spin option.
• In order to be able to wash woollens in the washing machine they must carry the
“Pure New Wool”
symbol as well as the information “does not become matted”
or “machine washable”.
• If possible, do not wash only towels. Mix them with your regular washing.
• Ensure that no item becomes trapped between the drum doors.
BLEACH
Bleach is widely used to whiten fabrics, although in some cases it can cause
irreparable damage. There are various symbols which refer to its use.
• Bleach can be used.
• Do not use bleach.
WEEE
This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).
WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have
WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials.
Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:
- WEEE should not be treated as household waste;
- WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home
collection could be present.
In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the
equipment is of equivalent type and has the same functions as the supplied equipment.
EN
The manufacturer declines all responsibility in the event of any printing mistakes in this booklet. The manufacturer also reserves the right to make appropriate
modifications to its products without changing the essential characteristics.