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13
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Temperature is too warm
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to
cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
■ Doors are opened often or not closed completely - This allows warm air to enter the
refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors
are properly sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to
return to its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a
colder setting. Check the temperature again in 24 hours.
Temperature is too cold
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a
warmer setting. Check the temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer
enters the refrigerator compartment through vents near the top refrigerator shelf. As a result,
the top shelf can be slightly colder than lower shelves.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator
only in an indoor location, with as little humidity as possible.
■ Doors are opened often or not closed completely - This allows humid air to enter the
refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors
are properly sealed.
Interior lights do not work
■ Doors have been open for an extended period of time - Close the doors to reset the lights.
■ Light bulb is loose in the socket or has burned out - On models with incandescent interior
light bulbs, tighten or replace the bulb. See the “Lights” section.
NOTE: On models with LED lights, call for assistance or service if the interior lights do not
illuminate when either door is opened. See the Warranty in the User Instructions or User Guide for
contact information.
Dispenser lights do not work
(on some models)
■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light
will turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to
stay on continuously, select a different setting. See “Water and Ice Dispensers” in the User
Instructions or User Guide.
■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light
is set to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See
“Water and Ice Dispensers” in the User Instructions or User Guide.
NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not
operate correctly. See the Warranty in the User Instructions or User Guide for contact information.
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