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Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you nd its phone number in the
worldwide guarantee leaet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care
BV.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Customer Care
Centre in your country.
1 Thesuctionpowerisinsufcient.
A Check if the dustbag is full.
If necessary, replace the disposable dustbag or empty the reusable dustbag (some countries only).
B Check if the lters need to be cleaned or replaced.
If necessary, clean or replace the lters.
C Check if the suction power knob is in maximum position.
D Check if the nozzle, tube or hose is blocked up.
To remove the obstruction, disconnect the blocked-up item and connect it (as far as possible)
the other way around. Switch the vacuum cleaner on to force the air through the blocked-up
item in opposite direction (Fig. 41).
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ENGLISH12
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