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Refrigerator / User Guide
Troubleshooting
The freezer temperature is very low, but the cooler temperature is adequate.
t The freezer compartment temperature is set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
t The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment
temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
t The cooler compartment temperature is set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
t The cooler compartment temperature is set to a very high degree. >>> The cooler compartment
temperature setting influences the freezer compartment temperature. Change the cooler or
freezer compartment’s temperature and wait until the relevant compartments reach the adjusted
temperature level.
t The doors were opened frequently or kept open for long periods. >>> Do not open the doors too
frequently.
t The door may be ajar. >>> Fully close the door.
t The product may have been recently plugged in or a new food item is placed inside. >>> This is
normal. The product will take longer to reach the set temperature when recently plugged in or a
new food item is placed inside.
t Large quantities of hot food may have been recently placed into the product. >>> Do not place hot
foods into the product.
Shaking or noise.
t The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust
the stands to balance the product. Also make sure the ground is sufficiently durable to bear the
product.
t Any items placed on the product may cause noise. >>> Remove any items placed on the product.
The product is making noise of liquid flowing, spraying etc.
t The product’s operating principles involve liquid and gas flows. >>> This is normal and not a
malfunction.
There is sound of wind blowing coming from the product.
t The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product's internal walls.
t Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
t The doors were opened frequently or kept open for long periods. >>> Do not open the doors too
frequently; if open, close the door.
t The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
t The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation
will dissipate when the humidity is reduced.
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