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12 49-1000352 Rev. 2
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service. If
needed, service can be scheduled by visiting us online GEAppliances.comRUFDOOLQJ*(&$5(6
In Canada visit GEAppliances.ca or call 800.561.3344.
Problem Possible Causes What to Do
Appliance does not
operate and the
display is blank
Appliance is unplugged. Push the plug completely into the outlet.
The home circuit breaker is
tripped/the fuse is blown.
Replace fuse or reset the breaker.
Vibration or rattling
(slight vibration is
normal)
Appliance is on an uneven
surface.
See the Leveling Legs section.
Motor operates for
long periods or cycles
Normal when appliance is first
plugged in.
Wait 12 hours for the appliance to completely
cool down.
Often occurs when large
amounts of wine are placed in
appliance.
This is normal.
Door left open. 'RRULVQRWVHOIFORVLQJ$OZD\VPDNHVXUHWKDW
the door is closed after opening.
Check to see if a bottle is holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature control set at the
coldest setting.
See About the control and settings.
Appliance is too close to the
wall.
See the Installation Guidelines section for the
correct clearances.
Appliance too warm Normal when appliance is first
plugged in.
Wait 12 hours for the appliance to completely
cool down.
Often occurs when large
amounts of wine are placed in
appliance.
This is normal.
Temperature control not set cold
enough.
See About the control and settings.
Warm weather or frequent door
openings.
Set the temperature control one step colder.
See About the control and settings.
Appliance is too close to the
wall.
See the Installation Guidelines section for the
correct clearances.
Door left open. 'RRULVQRWVHOIFORVLQJ$OZD\VPDNHVXUHWKDW
the door is closed after opening.
Check to see if a bottle is holding door open.
Appliance does
not operate, but
the display is lit
and functioning
temperature.
Setting is above room
temperature.
This is normal. If wine and/or beverages are
too warm, change the temperature setting to a
lower.
TROUBLESHOOTING TIPS
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