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Sony SVF15N17CXB User Manual
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Sony SVF15N17CXB
User Manual - Page 384
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User Guide SVF13N1/SVF14N1/SVF15N1
Table Of Contents
About This Manual
Windows 8: The Basics
User account
Switching from a Local Account to a Microsoft Account
About User Account Types
Power
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Entering Sleep Mode, Shutting Down, or Restarting
Using Sleep Mode
Display
About the Start Screen and Menu
Opening the Desktop
Internet
Installing Apps from Windows Store
Password
Switching from a Local Account to a Microsoft Account
About User Account Types
Apps
Searching/Starting Apps, Settings, or Files
Switching Apps
Viewing Running Apps
Installing Apps from Windows Store
Opening the App Menu
Closing Apps
Switching User Accounts
Windows
Opening Windows Help and Support
Menu
About the Start Screen and Menu
Opening Control Panel
Opening the Desktop
Opening the Charms
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Using Sleep Mode
Store
Installing Apps from Windows Store
Switching User Accounts
Help and Support
Opening Windows Help and Support
Parts Description
VAIO computer
Parts and Controls on the Back
Parts and Controls on the Bottom
Parts and Controls on the Sides
Parts and Controls on the Front
Setup
VAIO computer
About the LCD Screen Rotation
Using Your VAIO Computer in Viewer Mode
Checking Supplied Items
Using Your VAIO Computer in Tablet Mode
Setting Up an Appropriate Work Environment
Power
Connecting a Power Source
Charging the Battery Pack
Turning On Your VAIO Computer
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Battery
Charging the Battery Pack
Notes on Using the Battery Pack
Display
About the LCD Screen Rotation
Using Your VAIO Computer in Viewer Mode
Using Your VAIO Computer in Tablet Mode
Supplied items
Checking Supplied Items
Touch panel
Using Your VAIO Computer in Tablet Mode
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Network / Internet
Internet
Using the Antivirus App for Your VAIO Computer
Connecting to the Internet with a Wired Connection (LAN port equipped models)
About the Internet Connection Services
About the Network (LAN)
Disabling the Wi-Fi(R) (Wireless LAN) Function
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Wi-Fi(R) (Wireless LAN) Standards
Installing Apps from Windows Store
Starting Wi-Fi(R) (Wireless LAN) Communications
About a Security Key for Wi-Fi(R) (Wireless LAN)
LAN
Connecting to the Internet with a Wired Connection (LAN port equipped models)
About the Internet Connection Services
About the Network (LAN)
About the Wi-Fi(R) (Wireless LAN) Standards
About a Security Key for Wi-Fi(R) (Wireless LAN)
Wi-Fi
About the Internet Connection Services
Disabling the Wi-Fi(R) (Wireless LAN) Function
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Wi-Fi(R) (Wireless LAN) Standards
Starting Wi-Fi(R) (Wireless LAN) Communications
About a Security Key for Wi-Fi(R) (Wireless LAN)
Apps
Installing Apps from Windows Store
Store
Installing Apps from Windows Store
Connections
VAIO computer
Using the LAN Port (LAN port equipped models)
Power
Connecting a Power Source
Display
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
Notes on the LCD screen
Using the Multiple Monitors Function
Selecting Display Modes
Connecting a TV with an HDMI Input Port
HDMI
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
Connecting a TV with an HDMI Input Port
Peripheral device
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Changing the Sound Output Device
Notes on the LCD screen
Using the Multiple Monitors Function
Selecting Display Modes
Connecting a TV with an HDMI Input Port
CD/DVD/BD
Connecting an External Drive
Audio
Connecting External Speakers/Headphones/Headset
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Changing the Sound Output Device
Speakers
Connecting External Speakers/Headphones/Headset
Headphones
Connecting External Speakers/Headphones/Headset
Optical digital output
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Internet
Connecting to the Internet with a Wired Connection (LAN port equipped models)
About the Internet Connection Services
About the Network (LAN)
Disabling the Wi-Fi(R) (Wireless LAN) Function
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Wi-Fi(R) (Wireless LAN) Standards
Starting Wi-Fi(R) (Wireless LAN) Communications
About a Security Key for Wi-Fi(R) (Wireless LAN)
LAN
Connecting to the Internet with a Wired Connection (LAN port equipped models)
About the Internet Connection Services
About the Network (LAN)
About the Wi-Fi(R) (Wireless LAN) Standards
About a Security Key for Wi-Fi(R) (Wireless LAN)
Using the LAN Port (LAN port equipped models)
Wi-Fi
About the Internet Connection Services
Disabling the Wi-Fi(R) (Wireless LAN) Function
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Wi-Fi(R) (Wireless LAN) Standards
Starting Wi-Fi(R) (Wireless LAN) Communications
About a Security Key for Wi-Fi(R) (Wireless LAN)
BLUETOOTH
About the BLUETOOTH(R) Function
Communicating with Another BLUETOOTH(R) Device such as a Mouse
About BLUETOOTH(R) Security
Notes on Using the BLUETOOTH(R) Function
Stopping BLUETOOTH(R) Communications
USB
Charging a USB Device
Connecting a USB Device
Settings
User account
Switching from a Local Account to a Microsoft Account
VAIO computer
Viewing the System Information
Booting Your VAIO Computer from External Devices
Customizing Your VAIO Computer
Updating Your VAIO Computer
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
About the ASSIST Button
Power
Notes on Sleep Mode
Selecting a Power Plan
Notes on Using the Power Source
Using Sleep Mode
Display
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
Adjusting the LCD Brightness Automatically
Notes on Using the Touch Screen (Touch screen equipped models)
Enlarging the Text Size (DPI) (Touch screen equipped models)
How to Use the Touch Screen
Changing the LCD Brightness
Changing the Resolution
Notes on the LCD screen
Using the Multiple Monitors Function
Selecting Display Modes
Connecting a TV with an HDMI Input Port
Changing the Resolution (Size) of the Screen Image
About Built-In Sensors
Notes on Built-In Sensors
HDMI
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
Connecting a TV with an HDMI Input Port
Peripheral device
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Changing the Sound Output Device
Notes on the LCD screen
Using the Multiple Monitors Function
Selecting Display Modes
Connecting a TV with an HDMI Input Port
CD/DVD/BD
Booting Your VAIO Computer from External Devices
Audio
Adjusting the Volume in Windows
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Adjusting the Microphone Volume
Adjusting the Speakers Volume
Changing the Sound Output Device
Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode
Speakers
Adjusting the Speakers Volume
Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode
Microphone
Adjusting the Microphone Volume
Optical digital output
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
Button
About the ASSIST Button
Recovery
About the ASSIST Button
Keyboard
Changing the Keyboard Backlight Settings (Keyboard backlight equipped models)
Touch pad
Using the Touch Pad
Enabling/Disabling the Touch Pad
Disabling the Tapping Function on the Touch Pad
Enabling/Disabling the Gesture Function
Camera
Using the Built-in Camera
Internet
Using the Antivirus App for Your VAIO Computer
Password
Creating/Changing/Removing Your Windows Password
Setting/Changing the Power-on Password
Switching from a Local Account to a Microsoft Account
Removing the Power-on Password
Memory module
Viewing the System Information
BIOS
Booting Your VAIO Computer from External Devices
Setting/Changing the Power-on Password
About the ASSIST Button
Removing the Power-on Password
Service and support
Updating Your VAIO Computer
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
Touch panel
Notes on Using the Touch Screen (Touch screen equipped models)
Enlarging the Text Size (DPI) (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
Sensor
About Built-In Sensors
Notes on Built-In Sensors
Security
Updating Your VAIO Computer
Menu
Opening Control Panel
Windows 8
Using Sleep Mode
Backup / Recovery
VAIO computer
Booting Your VAIO Computer from External Devices
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
About the ASSIST Button
CD/DVD/BD
Booting Your VAIO Computer from External Devices
Button
About the ASSIST Button
Recovery
Removing Recovery Content to Free up Disk Space
Recovering from Recovery Media
About Recovery
Creating Recovery Media
Checking the Volume of the Recovery Area
Notes on Recovery
Refreshing Your VAIO Computer
Recovering from the Recovery Area
About the ASSIST Button
BIOS
Booting Your VAIO Computer from External Devices
About the ASSIST Button
Backup
Backing Up Your Data when You cannot Start Windows
Creating a Restore Point
About Types of Backup
About Backup
Restoring System Files Using the Restore Point when You cannot Start Windows
Restoring Your Data with VAIO Data Restore Tool
Service and support
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Built-in storage device
Creating Partitions
Creating Other Drives (Modifying Partitions)
Removing Recovery Content to Free up Disk Space
Checking the Volume of the Recovery Area
Partition
Creating Partitions
Creating Other Drives (Modifying Partitions)
Refresh
About Recovery
Refreshing Your VAIO Computer
Security
VAIO computer
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
Internet
Using the Antivirus App for Your VAIO Computer
Password
Creating/Changing/Removing Your Windows Password
Setting/Changing the Power-on Password
Removing the Power-on Password
BIOS
Setting/Changing the Power-on Password
Removing the Power-on Password
Service and support
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
Other Operations
VAIO computer
Using the LAN Port (LAN port equipped models)
Power
Charging the Battery Pack
Turning On Your VAIO Computer
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Charge Indicator Status List
Using Sleep Mode
Changing the Intel Smart Connect Technology (Sleep Mode) Settings
Changing the Low Battery Hibernation Settings
About Sleep Mode
Battery
Checking the Battery Charge Capacity
Charging the Battery Pack
Extending the Battery Life
Charge Indicator Status List
Changing the Intel Smart Connect Technology (Sleep Mode) Settings
Changing the Low Battery Hibernation Settings
About Sleep Mode
Prolonging the Battery Lifespan
Display
Notes on Using the Touch Screen (Touch screen equipped models)
About the Touch Screen (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
Keyboard
Entering Characters with Touch Screen Operations (Touch screen equipped models)
Combinations and Functions with the Fn Key
Touch pad
Using the Touch Pad
Camera
Using the Built-in Camera
Notes on the Built-in Camera
LAN
Using the LAN Port (LAN port equipped models)
USB
Charging a USB Device
Connecting a USB Device
Memory card
Removing SD Memory Cards
Inserting SD Memory Cards
Notes on Using SD Memory Cards
Built-in storage device
Creating Partitions
Creating Other Drives (Modifying Partitions)
Touch panel
Entering Characters with Touch Screen Operations (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
About the Touch Screen (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
Partition
Creating Partitions
Creating Other Drives (Modifying Partitions)
NFC/One-touch functions
Disabling NFC/One-touch functions (NFC supported models)
About One-touch functions (NFC supported models)
Using NFC/One-touch functions (NFC supported models)
Notes on NFC/One-touch functions (NFC supported models)
About NFC (NFC supported models)
Windows
Opening Windows Help and Support
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Using Sleep Mode
Help and Support
Opening Windows Help and Support
Pen
How to Use the Pen
Replacing the Battery of the Pen
Starting the Note Taking App (VAIO Paper)
Clipping an Image Displayed on the Computer Screen (VAIO Clip)
Notifications
Read this first
About This Manual
VAIO computer
Checking Supplied Items
Updating Your VAIO Computer
Setting Up an Appropriate Work Environment
Care and maintenance
Cleaning Your VAIO computer/LCD screen
Important notice
Trademarks
About the Software License
About the International ENERGY STAR(R) Program
Safety Information
Handling the Built-in Storage Device
Service and support
About Online Support Website
Updating Your VAIO Computer
Solving Common Problems with Your VAIO Computer
Product registration
About Online Support Website
Supplied items
Checking Supplied Items
Security
Updating Your VAIO Computer
Hardware
Power
What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)?
Why does my VAIO computer automatically turn off?
What should I do if I cannot turn off my VAIO computer?
Why does a message appear and Windows fail to start when I turn on my VAIO computer?
What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicatorlight blinks fast)?
What should I do if the power indicator light turns on in green when I press the power button but the screenremains blank?
What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode?
What should I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operationsduring Sleep mode?
What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer?
Battery
What should I do if my battery pack is not fully charged?
Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?
What should I do if my battery pack does not work properly?
Display
What should I do if videos are not displayed on the computer screen?
What should I do if my computer screen goes blank?
What should I do if my computer screen flickers or fades to white?
Why does the LCD brightness automatically change?
What should I do if captured images flicker?
What should I do if captured images contain dropped frames and audio interruptions?
What should I do if the touch screen does not work correctly? (Touch screen equipped models)
Why does the viewfinder show no images or poor-quality images?
How do I change the LCD brightness?
What should I do if no image is displayed on my external display or TV screen?
What should I do if some items do not fit on the computer screen?
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?
What should I do if videos are not displayed smoothly?
What should I do if color gradients are not displayed correctly on my computer screen?
Why doesnât the computer screen rotate?
HDMI
What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?
Audio
What should I do if sound interruptions occur during video or audio playback?
What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as theHDMI output port?
What should I do if my microphone does not work?
What should I do if I do not hear sound from speakers or headphones?
What should I do if I hear microphone feedback from speakers when using my microphone?
Microphone
What should I do if my microphone does not work?
What should I do if I hear microphone feedback from speakers when using my microphone?
Keyboard
What should I do if my VAIO computer screen freezes?
What should I do if the pointer does not move?
What should I do if my keyboard configuration is wrong?
What should I do if I cannot enter certain characters with my keyboard?
Touch pad
What should I do if my VAIO computer screen freezes?
Why can't I use the touch pad?
How do I disable the touch pad?
How do I avoid unintentional clicks caused by a light touch on the touch pad?
What should I do if the pointer does not move?
Camera
What should I do if captured images flicker?
Why are captured images poor in quality?
What should I do if captured images contain dropped frames and audio interruptions?
Why does the viewfinder show no images or poor-quality images?
Why is the video input from the built-in camera suspended momentarily?
LAN
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
Wi-Fi
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
BLUETOOTH
What should I do if I cannot use the BLUETOOTH(R) function?
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?
Why is my BLUETOOTH(R) connection slow?
What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?
Why can't I use BLUETOOTH(R) devices when I switch users?
Password
What should I do if I forget the Windows password?
What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?
What should I do if I forget the power-on password to start my VAIO computer?
BIOS
What should I do if I forget the power-on password to start my VAIO computer?
USB
What should I do if I cannot charge the device connected to the USB port that supports USB charging?
Memory card
Why can't I write data to a memory card?
Software
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
Computer
Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?
Touch panel
What should I do if the touch screen does not work correctly?
NFC/One-touch functions
What should I do if I cannot use NFC/One-touch functions?
Sensor
Why doesnât the built-in digital compass show the correct direction?
Why doesnât the computer screen rotate?
Apps
Display
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
Software
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
What should I do if my game app does not work or it keeps crashing?
Network / Internet
LAN
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
Wi-Fi
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
BLUETOOTH
What should I do if I cannot use the BLUETOOTH(R) function?
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?
Why is my BLUETOOTH(R) connection slow?
What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?
Why can't I use BLUETOOTH(R) devices when I switch users?
Backup / Recovery
Recovery
What should I do if I cannot create Recovery Media?
What should I do if I cannot start/complete the recovery process?
What should I do if my VAIO computer becomes unstable (Windows does not start)?
What should I do if my VAIO computer becomes unstable (Windows starts)?
What should I do if I cannot recover my VAIO computer from the recovery area?
How do I create Recovery Media?
How can I restore my VAIO computer system to its factory default settings?
How can I reinstall the original apps and drivers?
Security
Password
What should I do if I forget the Windows password?
What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?
What should I do if I forget the power-on password to start my VAIO computer?
BIOS
What should I do if I forget the power-on password to start my VAIO computer?
Peripheral Devices
USB
What should I do if my VAIO computer does not recognize the USB device?
What should I do if I cannot print a document?
Printer
What should I do if my VAIO computer does not recognize the USB device?
What should I do if I cannot print a document?
How to Use
Troubleshooting
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Table of Contents
×
User Guide SVF13N1/SVF14N1/SVF15N1
1
Table Of Contents
3
About This Manual
33
Windows 8: The Basics
21
User account
61
Switching from a Local Account to a Microsoft Account
238
About User Account Types
239
Power
62
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Restarting Your VAIO Computer
241
Entering Sleep Mode, Shutting Down, or Restarting
242
Using Sleep Mode
243
Display
64
About the Start Screen and Menu
245
Opening the Desktop
246
Internet
66
Installing Apps from Windows Store
247
Password
67
Switching from a Local Account to a Microsoft Account
238
About User Account Types
239
Apps
68
Searching/Starting Apps, Settings, or Files
248
Switching Apps
249
Viewing Running Apps
250
Installing Apps from Windows Store
247
Opening the App Menu
252
Closing Apps
254
Switching User Accounts
256
Windows
69
Opening Windows Help and Support
194
Menu
70
About the Start Screen and Menu
245
Opening Control Panel
257
Opening the Desktop
246
Opening the Charms
258
Windows 8
71
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Restarting Your VAIO Computer
241
Using Sleep Mode
243
Store
72
Installing Apps from Windows Store
247
Switching User Accounts
256
Help and Support
73
Opening Windows Help and Support
194
Parts Description
22
VAIO computer
74
Parts and Controls on the Back
259
Parts and Controls on the Bottom
260
Parts and Controls on the Sides
262
Parts and Controls on the Front
265
Setup
23
VAIO computer
76
About the LCD Screen Rotation
267
Using Your VAIO Computer in Viewer Mode
269
Checking Supplied Items
271
Using Your VAIO Computer in Tablet Mode
272
Setting Up an Appropriate Work Environment
274
Power
78
Connecting a Power Source
276
Charging the Battery Pack
277
Turning On Your VAIO Computer
278
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Battery
80
Charging the Battery Pack
277
Notes on Using the Battery Pack
279
Display
81
About the LCD Screen Rotation
267
Using Your VAIO Computer in Viewer Mode
269
Using Your VAIO Computer in Tablet Mode
272
Supplied items
83
Checking Supplied Items
271
Touch panel
84
Using Your VAIO Computer in Tablet Mode
272
Windows 8
85
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Network / Internet
24
Internet
86
Using the Antivirus App for Your VAIO Computer
280
Connecting to the Internet with a Wired Connection (LAN port equipped models)
281
About the Internet Connection Services
282
About the Network (LAN)
283
Disabling the Wi-Fi(R) (Wireless LAN) Function
284
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
285
Stopping Wi-Fi(R) (Wireless LAN) Communications
287
About the Wi-Fi(R) (Wireless LAN) Standards
288
Installing Apps from Windows Store
247
Starting Wi-Fi(R) (Wireless LAN) Communications
289
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
LAN
88
Connecting to the Internet with a Wired Connection (LAN port equipped models)
281
About the Internet Connection Services
282
About the Network (LAN)
283
About the Wi-Fi(R) (Wireless LAN) Standards
288
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
Wi-Fi
89
About the Internet Connection Services
282
Disabling the Wi-Fi(R) (Wireless LAN) Function
284
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
285
Stopping Wi-Fi(R) (Wireless LAN) Communications
287
About the Wi-Fi(R) (Wireless LAN) Standards
288
Starting Wi-Fi(R) (Wireless LAN) Communications
289
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
Apps
91
Installing Apps from Windows Store
247
Store
92
Installing Apps from Windows Store
247
Connections
25
VAIO computer
93
Using the LAN Port (LAN port equipped models)
292
Power
94
Connecting a Power Source
276
Display
96
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
293
Notes on the LCD screen
294
Using the Multiple Monitors Function
295
Selecting Display Modes
296
Connecting a TV with an HDMI Input Port
297
HDMI
98
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
293
Connecting a TV with an HDMI Input Port
297
Peripheral device
99
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Changing the Sound Output Device
300
Notes on the LCD screen
294
Using the Multiple Monitors Function
295
Selecting Display Modes
296
Connecting a TV with an HDMI Input Port
297
CD/DVD/BD
100
Connecting an External Drive
301
Audio
101
Connecting External Speakers/Headphones/Headset
302
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Changing the Sound Output Device
300
Speakers
102
Connecting External Speakers/Headphones/Headset
302
Headphones
103
Connecting External Speakers/Headphones/Headset
302
Optical digital output
104
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Internet
105
Connecting to the Internet with a Wired Connection (LAN port equipped models)
281
About the Internet Connection Services
282
About the Network (LAN)
283
Disabling the Wi-Fi(R) (Wireless LAN) Function
284
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
285
Stopping Wi-Fi(R) (Wireless LAN) Communications
287
About the Wi-Fi(R) (Wireless LAN) Standards
288
Starting Wi-Fi(R) (Wireless LAN) Communications
289
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
LAN
107
Connecting to the Internet with a Wired Connection (LAN port equipped models)
281
About the Internet Connection Services
282
About the Network (LAN)
283
About the Wi-Fi(R) (Wireless LAN) Standards
288
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
Using the LAN Port (LAN port equipped models)
292
Wi-Fi
108
About the Internet Connection Services
282
Disabling the Wi-Fi(R) (Wireless LAN) Function
284
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
285
Stopping Wi-Fi(R) (Wireless LAN) Communications
287
About the Wi-Fi(R) (Wireless LAN) Standards
288
Starting Wi-Fi(R) (Wireless LAN) Communications
289
About a Security Key for Wi-Fi(R) (Wireless LAN)
291
BLUETOOTH
110
About the BLUETOOTH(R) Function
303
Communicating with Another BLUETOOTH(R) Device such as a Mouse
304
About BLUETOOTH(R) Security
306
Notes on Using the BLUETOOTH(R) Function
307
Stopping BLUETOOTH(R) Communications
309
USB
111
Charging a USB Device
310
Connecting a USB Device
311
Settings
27
User account
112
Switching from a Local Account to a Microsoft Account
238
VAIO computer
113
Viewing the System Information
313
Booting Your VAIO Computer from External Devices
314
Customizing Your VAIO Computer
315
Updating Your VAIO Computer
316
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
Using VAIO Update
318
About the ASSIST Button
319
Power
115
Notes on Sleep Mode
320
Selecting a Power Plan
321
Notes on Using the Power Source
322
Using Sleep Mode
243
Display
117
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
323
Adjusting the LCD Brightness Automatically
324
Notes on Using the Touch Screen (Touch screen equipped models)
325
Enlarging the Text Size (DPI) (Touch screen equipped models)
326
How to Use the Touch Screen
327
Changing the LCD Brightness
329
Changing the Resolution
293
Notes on the LCD screen
294
Using the Multiple Monitors Function
295
Selecting Display Modes
296
Connecting a TV with an HDMI Input Port
297
Changing the Resolution (Size) of the Screen Image
330
About Built-In Sensors
331
Notes on Built-In Sensors
332
HDMI
120
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
293
Connecting a TV with an HDMI Input Port
297
Peripheral device
121
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Changing the Sound Output Device
300
Notes on the LCD screen
294
Using the Multiple Monitors Function
295
Selecting Display Modes
296
Connecting a TV with an HDMI Input Port
297
CD/DVD/BD
122
Booting Your VAIO Computer from External Devices
314
Audio
123
Adjusting the Volume in Windows
335
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Adjusting the Microphone Volume
336
Adjusting the Speakers Volume
337
Changing the Sound Output Device
300
Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode
338
Speakers
125
Adjusting the Speakers Volume
337
Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode
338
Microphone
126
Adjusting the Microphone Volume
336
Optical digital output
127
Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV
299
Button
128
About the ASSIST Button
319
Recovery
129
About the ASSIST Button
319
Keyboard
130
Changing the Keyboard Backlight Settings (Keyboard backlight equipped models)
339
Touch pad
131
Using the Touch Pad
340
Enabling/Disabling the Touch Pad
343
Disabling the Tapping Function on the Touch Pad
344
Enabling/Disabling the Gesture Function
345
Camera
132
Using the Built-in Camera
346
Internet
133
Using the Antivirus App for Your VAIO Computer
280
Password
134
Creating/Changing/Removing Your Windows Password
348
Setting/Changing the Power-on Password
349
Switching from a Local Account to a Microsoft Account
238
Removing the Power-on Password
351
Memory module
135
Viewing the System Information
313
BIOS
136
Booting Your VAIO Computer from External Devices
314
Setting/Changing the Power-on Password
349
About the ASSIST Button
319
Removing the Power-on Password
351
Service and support
137
Updating Your VAIO Computer
316
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
Using VAIO Update
318
Touch panel
138
Notes on Using the Touch Screen (Touch screen equipped models)
325
Enlarging the Text Size (DPI) (Touch screen equipped models)
326
How to Use the Touch Screen (Touch screen equipped models)
327
Sensor
139
About Built-In Sensors
331
Notes on Built-In Sensors
332
Security
140
Updating Your VAIO Computer
316
Menu
141
Opening Control Panel
257
Windows 8
142
Using Sleep Mode
243
Backup / Recovery
29
VAIO computer
143
Booting Your VAIO Computer from External Devices
314
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
About the ASSIST Button
319
CD/DVD/BD
145
Booting Your VAIO Computer from External Devices
314
Button
146
About the ASSIST Button
319
Recovery
147
Removing Recovery Content to Free up Disk Space
352
Recovering from Recovery Media
353
About Recovery
355
Creating Recovery Media
357
Checking the Volume of the Recovery Area
359
Notes on Recovery
360
Refreshing Your VAIO Computer
361
Recovering from the Recovery Area
363
About the ASSIST Button
319
BIOS
149
Booting Your VAIO Computer from External Devices
314
About the ASSIST Button
319
Backup
150
Backing Up Your Data when You cannot Start Windows
364
Creating a Restore Point
366
About Types of Backup
367
About Backup
369
Restoring System Files Using the Restore Point when You cannot Start Windows
370
Restoring Your Data with VAIO Data Restore Tool
371
Service and support
151
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
Built-in storage device
152
Creating Partitions
372
Creating Other Drives (Modifying Partitions)
373
Removing Recovery Content to Free up Disk Space
352
Checking the Volume of the Recovery Area
359
Partition
153
Creating Partitions
372
Creating Other Drives (Modifying Partitions)
373
Refresh
154
About Recovery
355
Refreshing Your VAIO Computer
361
Security
30
VAIO computer
155
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
Using VAIO Update
318
Internet
157
Using the Antivirus App for Your VAIO Computer
280
Password
158
Creating/Changing/Removing Your Windows Password
348
Setting/Changing the Power-on Password
349
Removing the Power-on Password
351
BIOS
159
Setting/Changing the Power-on Password
349
Removing the Power-on Password
351
Service and support
160
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
317
Using VAIO Update
318
Other Operations
31
VAIO computer
161
Using the LAN Port (LAN port equipped models)
292
Power
162
Charging the Battery Pack
277
Turning On Your VAIO Computer
278
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Restarting Your VAIO Computer
241
Charge Indicator Status List
374
Using Sleep Mode
243
Changing the Intel Smart Connect Technology (Sleep Mode) Settings
375
Changing the Low Battery Hibernation Settings
376
About Sleep Mode
377
Battery
164
Checking the Battery Charge Capacity
378
Charging the Battery Pack
277
Extending the Battery Life
379
Charge Indicator Status List
374
Changing the Intel Smart Connect Technology (Sleep Mode) Settings
375
Changing the Low Battery Hibernation Settings
376
About Sleep Mode
377
Prolonging the Battery Lifespan
380
Display
166
Notes on Using the Touch Screen (Touch screen equipped models)
325
About the Touch Screen (Touch screen equipped models)
381
How to Use the Touch Screen (Touch screen equipped models)
327
Keyboard
168
Entering Characters with Touch Screen Operations (Touch screen equipped models)
382
Combinations and Functions with the Fn Key
383
Touch pad
169
Using the Touch Pad
340
Camera
170
Using the Built-in Camera
346
Notes on the Built-in Camera
385
LAN
171
Using the LAN Port (LAN port equipped models)
292
USB
172
Charging a USB Device
310
Connecting a USB Device
311
Memory card
173
Removing SD Memory Cards
386
Inserting SD Memory Cards
387
Notes on Using SD Memory Cards
388
Built-in storage device
174
Creating Partitions
372
Creating Other Drives (Modifying Partitions)
373
Touch panel
175
Entering Characters with Touch Screen Operations (Touch screen equipped models)
382
Notes on Using the Touch Screen (Touch screen equipped models)
325
About the Touch Screen (Touch screen equipped models)
381
How to Use the Touch Screen (Touch screen equipped models)
327
Partition
176
Creating Partitions
372
Creating Other Drives (Modifying Partitions)
373
NFC/One-touch functions
177
Disabling NFC/One-touch functions (NFC supported models)
390
About One-touch functions (NFC supported models)
391
Using NFC/One-touch functions (NFC supported models)
392
Notes on NFC/One-touch functions (NFC supported models)
393
About NFC (NFC supported models)
394
Windows
178
Opening Windows Help and Support
194
Windows 8
179
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
240
Restarting Your VAIO Computer
241
Using Sleep Mode
243
Help and Support
180
Opening Windows Help and Support
194
Pen
181
How to Use the Pen
395
Replacing the Battery of the Pen
398
Starting the Note Taking App (VAIO Paper)
399
Clipping an Image Displayed on the Computer Screen (VAIO Clip)
400
Notifications
35
Read this first
195
About This Manual
33
VAIO computer
196
Checking Supplied Items
271
Updating Your VAIO Computer
316
Setting Up an Appropriate Work Environment
274
Care and maintenance
197
Cleaning Your VAIO computer/LCD screen
401
Important notice
198
Trademarks
402
About the Software License
404
About the International ENERGY STAR(R) Program
405
Safety Information
406
Handling the Built-in Storage Device
407
Service and support
199
About Online Support Website
182
Updating Your VAIO Computer
316
Solving Common Problems with Your VAIO Computer
408
Product registration
200
About Online Support Website
182
Supplied items
201
Checking Supplied Items
271
Security
202
Updating Your VAIO Computer
316
Hardware
36
Power
203
What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)?
409
Why does my VAIO computer automatically turn off?
410
What should I do if I cannot turn off my VAIO computer?
411
Why does a message appear and Windows fail to start when I turn on my VAIO computer?
412
What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicatorlight blinks fast)?
413
What should I do if the power indicator light turns on in green when I press the power button but the screenremains blank?
414
What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode?
415
What should I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operationsduring Sleep mode?
416
What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer?
417
Battery
205
What should I do if my battery pack is not fully charged?
418
Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?
419
What should I do if my battery pack does not work properly?
420
Display
206
What should I do if videos are not displayed on the computer screen?
421
What should I do if my computer screen goes blank?
422
What should I do if my computer screen flickers or fades to white?
423
Why does the LCD brightness automatically change?
424
What should I do if captured images flicker?
425
What should I do if captured images contain dropped frames and audio interruptions?
426
What should I do if the touch screen does not work correctly? (Touch screen equipped models)
427
Why does the viewfinder show no images or poor-quality images?
428
How do I change the LCD brightness?
429
What should I do if no image is displayed on my external display or TV screen?
430
What should I do if some items do not fit on the computer screen?
431
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
432
What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?
433
What should I do if videos are not displayed smoothly?
434
What should I do if color gradients are not displayed correctly on my computer screen?
435
Why doesnât the computer screen rotate?
436
HDMI
208
What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?
433
Audio
209
What should I do if sound interruptions occur during video or audio playback?
437
What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as theHDMI output port?
438
What should I do if my microphone does not work?
439
What should I do if I do not hear sound from speakers or headphones?
440
What should I do if I hear microphone feedback from speakers when using my microphone?
441
Microphone
210
What should I do if my microphone does not work?
439
What should I do if I hear microphone feedback from speakers when using my microphone?
441
Keyboard
211
What should I do if my VAIO computer screen freezes?
442
What should I do if the pointer does not move?
443
What should I do if my keyboard configuration is wrong?
444
What should I do if I cannot enter certain characters with my keyboard?
445
Touch pad
212
What should I do if my VAIO computer screen freezes?
442
Why can't I use the touch pad?
446
How do I disable the touch pad?
447
How do I avoid unintentional clicks caused by a light touch on the touch pad?
448
What should I do if the pointer does not move?
443
Camera
213
What should I do if captured images flicker?
425
Why are captured images poor in quality?
449
What should I do if captured images contain dropped frames and audio interruptions?
426
Why does the viewfinder show no images or poor-quality images?
428
Why is the video input from the built-in camera suspended momentarily?
450
LAN
214
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
451
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
452
What should I do if I do not know the SSID or security key for the access point?
453
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
454
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
455
Wi-Fi
215
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
451
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
452
What should I do if I do not know the SSID or security key for the access point?
453
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
454
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
455
BLUETOOTH
216
What should I do if I cannot use the BLUETOOTH(R) function?
456
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?
457
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?
458
Why is my BLUETOOTH(R) connection slow?
459
What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?
460
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?
461
Why can't I use BLUETOOTH(R) devices when I switch users?
462
Password
217
What should I do if I forget the Windows password?
463
What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?
464
What should I do if I forget the power-on password to start my VAIO computer?
465
BIOS
218
What should I do if I forget the power-on password to start my VAIO computer?
465
USB
219
What should I do if I cannot charge the device connected to the USB port that supports USB charging?
466
Memory card
220
Why can't I write data to a memory card?
467
Software
221
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
432
Computer
222
Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running onbattery power?
419
Touch panel
223
What should I do if the touch screen does not work correctly?
427
NFC/One-touch functions
224
What should I do if I cannot use NFC/One-touch functions?
468
Sensor
225
Why doesnât the built-in digital compass show the correct direction?
469
Why doesnât the computer screen rotate?
436
Apps
38
Display
226
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
432
Software
228
Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as thoserecorded with the AVCHD digital video camcorder?
432
What should I do if my game app does not work or it keeps crashing?
470
Network / Internet
39
LAN
229
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
451
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
452
What should I do if I do not know the SSID or security key for the access point?
453
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
454
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
455
Wi-Fi
230
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIOcomputer?
451
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or theirplayback is interrupted? Why is the data transfer speed slow?
452
What should I do if I do not know the SSID or security key for the access point?
453
What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?
454
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
455
BLUETOOTH
231
What should I do if I cannot use the BLUETOOTH(R) function?
456
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?
457
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard useraccount?
458
Why is my BLUETOOTH(R) connection slow?
459
What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?
460
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?
461
Why can't I use BLUETOOTH(R) devices when I switch users?
462
Backup / Recovery
40
Recovery
232
What should I do if I cannot create Recovery Media?
471
What should I do if I cannot start/complete the recovery process?
472
What should I do if my VAIO computer becomes unstable (Windows does not start)?
473
What should I do if my VAIO computer becomes unstable (Windows starts)?
474
What should I do if I cannot recover my VAIO computer from the recovery area?
475
How do I create Recovery Media?
476
How can I restore my VAIO computer system to its factory default settings?
477
How can I reinstall the original apps and drivers?
478
Security
41
Password
234
What should I do if I forget the Windows password?
463
What should I do if the Enter Onetime Password message appears and Windows does not start after I enter awrong power-on password three times consecutively?
464
What should I do if I forget the power-on password to start my VAIO computer?
465
BIOS
235
What should I do if I forget the power-on password to start my VAIO computer?
465
Peripheral Devices
42
USB
236
What should I do if my VAIO computer does not recognize the USB device?
479
What should I do if I cannot print a document?
480
Printer
237
What should I do if my VAIO computer does not recognize the USB device?
479
What should I do if I cannot print a document?
480
How to Use
43
Troubleshooting
54
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