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English - 35
04 troubleshooting
troubleshooting and
information codes
cHEck tHEsE points if your WasHinG macHinE...
problEm solution
Will not start • Make sure your washing machine is plugged in.
• Make sure the door is firmly closed.
• Make sure the water source tap(s) are turned on.
• Make sure to press the Start/Pause button.
Has no water or not enough
water
• Turn the water tap on fully.
• Make sure the water source hose is not frozen.
• Straighten the water intake hoses.
• Clean the filter on the water intake hose.
Has detergent remaining in
the detergent drawer after
the wash cycle is complete
• Make sure your washing machine is running with sufficient water
pressure.
• Make sure the detergent is added to the center of the detergent
drawer.
Vibrates or is too noisy • Make sure your washing machine is on a level surface. If the surface is
not level, adjust the washing machine feet to level the appliance.
• Make sure that the shipping bolts are removed.
• Make sure your washing machine is not touching any other object.
• Make sure the laundry load is balanced.
the washing machine does
not drain and/or spin
• Straighten the drain hose. Eliminate kinked hoses.
• Make sure the debris filter is not clogged.
door is locked shut or will
not open.
• The door will not open until 3 minutes after the machine stops or the
power turns off.
If the problem persists, contact your local Samsung Customer Service.
WW75H5290EW-03413G_EN.indd 35 2014/10/7 10:01:14
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