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Page 17
Troubleshooting
ISSUE CAUSE SOLUTION
Burners do not come on Gas supply to unit off Open valve
Safety control valve is in OFF or
PILOT position
Turn safety control valve to ON
Pilot light not lit Ignite pilot light
Thermostat not ON Turn ON thermostat
Pilot light not staying lit Safety control valve is in OFF
position
Turn safety control valve to PILOT
position
Pilot gas not adjusted properly Call for service
Gas supply to unit off Open valve
Thermopile is bad Call for service
Dirty thermopile connections at
safety control valve or high limit
Call for service
Orice clogged Clean orice
Flame is too low Adjust pilot light ame height
Pilot tube clogged Replace pilot tube. Call for service
Pilot produces carbon deposits Unit connected to wrong gas supply Call for service
Pressure not adjusted correctly Call for service
Pilot gas not adjusted correctly Call for service
Burners produces carbon deposits Wrong size orices Call for service
Connected to wrong gas supply Call for service
Pressure not adjusted correctly Call for service
Flue obstructed Clean ue to remove obstruction
Flame is to high or to low Adjustment knob is turned up or
down
Adjust ame with control knob
Strong smell of gas in cooking area Main gas line leak Turn off main gas valve.
DO NOT LIGHT FLAME, ignite
anything, or turn/switch on anything
electrical
Call re department
Call for service
Cooking compound/oil is heating up
slowly
Carbon build up Clean unit
Fryer temperature is too low Turn up the fryer temperature
Cause unknown Call for service
Frying compound/oil will not hold
heat
Fryer overloaded Reduce product
Fryer temperature is set too low Adjust the fryer temperature
High moisture content in product Check product for over moisture
saturation. Replace product if
necessary
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