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61
9 Troubleshooting Problems
There may be times when you have questions about using your KODAK
EASYSHARE DX3900 Zoom Digital Camera or KODAK EASYSHARE Camera
Dock. This chapter helps you find the answers quickly.
Additional technical information is available in the ReadMe file located on the
KODAK Picture Software CD. For updates to Troubleshooting information, visit
our Web site at http://www.kodak.com.
Troubleshooting—Camera
Picture Card (also called a memory card)
Problem Cause Solution
The camera does not
recognize your
Picture Card.
The Picture Card
may not be
CompactFlash
certified.
Purchase a certified
CompactFlash Picture Card
(page 4).
The Picture Card
may be corrupt.
Reformat the Picture Card
(page 43).
Caution: Formatting erases all
pictures from the card.
No Picture Card is
inserted in
camera.
Insert a Picture Card.
Camera freezes up
when a Picture Card
is inserted or
removed.
Camera detects an
error when the
Picture Card was
inserted or
removed.
Turn the camera off, then back
on.
Make sure the camera is off when
inserting or removing a Picture
Card.
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