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- User Manual - (English, French)
- PRODUCT FEATURES
- OPERATION
- CARE AND MAINTENANCE
- TROUBLESHOOTING
Table of contents
Owner Manual VENT-FREE INFRARED GAS WALL HEATER
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system.
The ODS/pilot shuts off the heater if there is not enough fresh air and cuts off main burner gas in the event of flame out.
DUAL FUEL CAPABILITY
Your heater is equipped to operate on either propane or natural gas. The heater is shipped from the factory ready for connecting to propane. The heater can easily be changed to natural gas by having your qualified installer follow the instructions on page 11 and the markings on the heater.
LEG KIT (SELECT MODELS)
2 support legs and 4 support leg screws are included for floor mounting the heater. See page 13. NOTE: This is an optional accessory and is not required for operation of the heater.
ELECTRONIC PUSH BUTTON IGNITION SYSTEM
This heater is equipped with an electronic push button ignition system. This system requires one AAA battery (provided).
THERMOSTAT HEAT CONTROL (SELECT MODELS)
The control automatically cycles the burner on and off to maintain a desired room temperature. See page 24.
FAN KIT (SELECT MODELS)
The fan kit helps to distribute the warmed air into the space more rapidly.
NOTE: This is an optional accessory and is not required for operation of the heater.
State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts. Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
In the State of Massachusetts, unvented propane or natural gas-fired space heaters shall be prohibited in bedrooms and bathrooms.
In the State of Massachusetts the gas cock must be a T-handle type. The State of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length.
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted using the Ignitor. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't try to repair it, call a qualified service technician. Forced or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control, which has been under water.
LIGHTING INSTRUCTIONS
MANUAL GAS CONTROL
- STOP! Read the safety information above on this page.
- Turn off all electric power to the appliance.
- Push in gas control knob slightly and turn clockwise to OFF " " position. (See Fig. 22a)
NOTE: Knob cannot be turned from PILOT " " to OFF " " unless knob is pushed in slightly. Do not force. - Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above. If you don’t smell gas, go to the next step.
- Push in gas control knob slightly and turn counter clockwise to the PILOT " " position. (See Fig. 23a) Depress control knob.
- With control knob depressed, push down on the ignitor button until the pilot lights. The pilot is visible, centered below the main burner, behind the glass panel. (See Fig. 24 on page 19)
Do not attempt to light the pilot by hand. - Keep control depressed for (30) seconds after pilot lights. Release control knob.
Note: If pilot goes out repeat steps 3 through 7. Wait (1) minute before attempting to light pilot again.
If after several tries the pilot still goes out, turn the gas control knob clockwise to the OFF " " position and call your service technician or gas supplier.
If the control knob does not pop up when released, stop and immediately and call your service technician or gas supplier. - Turn on all electric power to the appliance.
- Turn control knob counter clockwise to HIGH " " setting.
THERMOSTAT GAS CONTROL
- STOP! Read the safety information on the previous page.
- Turn off all electric power to the appliance.
- Turn control knob clockwise to "OFF" position. (See Fig. 22b)
- Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above. If you don’t smell gas, go to the next step.
- Turn knob counterclockwise to the "PILOT" position. (See Fig. 23b) Depress control knob.
- With control knob depressed, push down on the ignitor button until the pilot lights. The pilot is visible, centered below the main burner, behind the glass panel. (See Fig. 24 on page 19)
Do not attempt to light the pilot by hand. - Keep control depressed for (30) seconds after pilot lights. Release control knob.
Note: If pilot goes out repeat steps 3 through 7. Wait (1) minute before attempting to light pilot again. If after several tries the pilot still goes out, turn the gas control knob clockwise to the "OFF" position and call your service technician or gas supplier. If the control knob does not pop up when released, stop and immediately and call your service technician or gas supplier. - Turn on all electric power to the appliance.
- Turn control knob counter clockwise to desired setting.
TO TURN OFF GAS TO APPLIANCE
- Turn off all electric power to the appliance if service is to be performed.
- Push in gas control knob slightly and turn clockwise to "OFF" or " " position. DO NOT FORCE.
THERMOSTATIC CONTROL OPERATION (SELECT MODELS)
The thermostat used on this heater senses the room temperature. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any comfort level between "HIGH" (5) and "LOW"(1) (See Fig. 25).
MANUAL CONTROL OPERATION
Manual valves remain burning in the HIGH " " setting until manually turned to OFF " "(See Fig. 25).
INSPECTING BURNERS
Check pilot flame pattern daily when in use and at least yearly by a qualified service agency.
PILOT FLAME PATTERN
Fig. 26 shows a correct pilot flame pattern. Fig. 27 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool, which shuts the heater off. If pilot flame pattern is incorrect:
- turn heater off (see “To Turn Off Gas to Appliance” on page 19)
- see Troubleshooting pages 23 through 26.
Fig. 26 - Correct Pilot Flame Pattern
Fig. 27 - Incorrect Pilot Flame Pattern
WARNING: If yellow tipping occurs, your heater could produce increased levels of carbon monoxide. If burner flame pattern shows yellow tipping, follow instructions under BURNER FLAME PATTERN, page 21.
Notice: Do not mistake orange flames with yellow tipping. Dirt or other fine particles enter the heater and burn causing brief patches of orange flame.
BURNER FLAME PATTERN
Fig. 28 shows a correct burner flame pattern. Fig. 29 shows an incorrect burner flame pattern with lifting, and excessive flame height.
If burner flame is incorrect:
- turn heater off (see “To Turn Off Gas to Appliance”, page 19).
- see Troubleshooting, pages 23 through 26.
Fig. 28 - Correct/Normal Flame Pattern with short flames with Control Knob Set to High Flame (5)
Fig. 29 - Incorrect/Abnormal Flame Pattern with tall flames with Control Knob Set to High Flame (5)
CARE AND MAINTENANCE
NOTE: Before servicing you will need to remove the front panel of the heater. There are 4 Philips head screws, 2 on the left side and 2 on the right, securing the front panel to the heater (See Fig. 30). Always allow the unit to cool for at least thirty minutes before attempting to remove the front panel.
Fig. 30 - Front Panel Removal
WARNING: Turn off heater, unplug electrical cord and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and propery damage.
CLEANING ODS/PILOT AND BURNER
Use a vacuum cleaner, pressurized air, or a small, soft bristled brush to clean tile face, orifice and primary burner. Look into burner opening and ensure that it is clean.
CLEANING BURNER PILOT AIR INLET HOLE
We recommend that you clean the unit every three months or after 2,500 hours of operation. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
- Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
- Remove 4 screws - 2 screws on each side of the front panel.
- Pull front panel forward.
- Blow air through the ports/slots and holes in the burner. Also clean the pilot assembly. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Fig. 26 & 27 on page 20). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if air is not available.
- Replace front panel when completed, using the screws removed.
CLEANING CABINET AIR PASSAGEWAYS
Use a vacuum cleaner or pressurized air to clean.
CLEANING FAN (Select models)
Carefully use a vacuum cleaner or compressed air to keep fan compartment and blades free of dust and debris.
NOTE: The fan motor is pre-lubricated for extended bearing life and requires no further lubrication.
CLEANING EXTERIOR
Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
TROUBLESHOOTING
WARNING: If you smell gas:
- Shut off gas supply.
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
WARNING: Make sure that power is turned off before proceeding.
WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair heater.
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
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When Ignitor Module is pressed in, there is no spark at ODS/pilot. |
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Unit shuts off after running a few minutes. |
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ODS/pilot lights but flame goes out when control knob is released. |
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Burner(s) does not light afterODS/pilot is lit. |
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Delayed ignition of burner(s). |
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Burner back firing during combustion. |
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High yellow flame during burner combustion |
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Gas odor during combustion. |
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Heater produces a clicking/ticking noise just after burner is lit or shutoff. |
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White powder residue forming within burner box or on adjacent walls or furniture. |
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Heater produces unwanted odors. |
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Heater shuts off in use (OD Soperates). Gas odor exists even when control knob is in OFF position. |
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Moisture/ condensation noticed on windows. |
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Slight smoke or odor during initial operation |
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Heater produces a whistling noise when burner is lit. |
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Fan is not spinning. (Select models) |
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Fan is making a loud noise. (Select models) |
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QUALIFIED INSTALLING AGENCY
Only a qualified agency should perform installation and replacement of gas piping, gas utilization equipment or accessories, and repair and servicing of equipment. The term “qualified agency” means any individual, firm, corporation, or company that either in person or through a representative is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping or
b) Connecting, installing, testing, repairing, or servicing equipment; that is experienced in such work; that is familiar with all precautions required; and that has complied with all the requirements of the authority having jurisdiction.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday.
WARNING: Only use genuine replacement parts from the GHP Group, Inc. Using any parts other than the original replacement parts may result in property damage, personal injury or even death.
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