When using electrical appliances, basic safety precautions should
always be followed. Do not use The Power XL Indoor Grill & Griddle
until you have read this manual thoroughly.
Save These Instructions – For Household Use Only
Owner’s Manual
Guarantee Information Inside
Model: HRG2100
2 Power XL Indoor Grill & Griddle | Model HRG2100
Before You Begin
It is very important that you read this entire manual,
ensuring that you are totally familiar with its operation
and precautions.
Power XL Indoor Grill & Griddle | Model: PG-HRG2100 3
Table of Contents
IMPORTANT SAFEGUARDS 4
Parts & Accessories 6
Instructions for Use 7
General Operating Instructions 8
Cooking Chart 9
Cleaning & Storage 10
Money-Back Guarantee 11
4 Power XL Indoor Grill & Griddle | Model HRG2100
IMPORTANT SAFEGUARDS
1. This appliance is not intended for use by
people with reduced physical, sensory, or
mental capabilities or a lack of experience and
knowledge unless they are under the supervision
of a responsible person or have been given
proper instruction in using the appliance. This
appliance is not intended for use by children.
2. DO NOT USE this appliance for purposes other
than the purpose for which it was designed.
3. DO NOT USE this appliance outdoors or for
commercial purposes. This appliance is for
household use only.
4. DO NOT USE this appliance on stove top surfaces.
5. DO NOT PLACE the appliance on or near a hot gas
or electric burner, heated oven, or microwave oven.
6. Only use this appliance on a flat, level, heat-
resistant surface.
7. Before using this appliance, on any countertop
surface, check with your countertop
manufacturer or installer for recommendations
about using appliances on your surfaces. Some
manufacturers and installers may recommend
protecting your surfaces by placing a hot pad or
trivet under the appliance for heat protection.
Your manufacturer or installer may recommend
that hot pans, pots, or electrical appliance
should not be used directly on top of the
countertop. If you are unsure, place a trivet or
hot pad under the appliance before using it.
8. When using this appliance, ensure there are no
flammable materials, such as curtains, paper, or
plastic, close to the appliance.
9. When cooking, do not place this appliance
against a wall or against any other appliances.
Leave at least 5 inches of free space on the back
and sides and above the appliance. Do not
place anything on top of the appliance.
10. This appliance has a polarized plug (one blade
is wider than the other). As a safety feature to
reduce the risk of electrical shock, this plug is
intended to fit in a polarized outlet only one way.
If the plug does not fit fully into the outlet, reverse
the plug. If it still does not fit, contact a qualified
electrician. DO NOT ATTEMPT to bypass this
safety feature or modify the plug in any way. If
the plug fits loosely into the AC outlet or if the AC
outlet feels warm, do not use that outlet.
11. NEVER CONNECT this appliance to an external
timer switch or a remote-control system.
12. NEVER USE with an extension cord. A short
power-supply cord (or detachable power-supply
cord) is provided to reduce the risk of becoming
entangled in or tripping over a longer cord.
13. Always insert the temperature probe into the
appliance first before plugging the cord into the
wall outlet. To disconnect the appliance, turn
the control dial to the off (“O”) position and then
remove the plug from the wall outlet.
14. Keep this appliance and its power cord out
of the reach of children during operation and
when the appliance is cooling after use.
15. To protect against the risk of electric shock,
do not immerse the cord, plug, or appliance
in water or any other liquid. Do not put liquid
of any kind into the Main Unit Housing, which
contains electrical components. Do not rinse
the appliance under the tap.
16. DO NOT PLUG in the power cord or operate this
appliance with wet hands.
17. Make sure the voltage of the outlet being used
to power this appliance is the same as the
voltage indicated on the appliance’s rating label.
18. Keep the power cord away from hot surfaces.
19. Do not let the electrical cord hang over the
edge of the table or countertop or let the cord
touch hot surfaces.
20. Do not operate any appliance with a damaged
cord or plug or after the appliance malfunctions
or has been damaged in any manner. Contact
customer service using the contact information
on the back of this manual.
When using electrical appliances, basic safety
precautions should always be followed, including:
WARNING:
Power XL Indoor Grill & Griddle | Model: PG-HRG2100 5
IMPORTANT SAFEGUARDS
21. Unplug the appliance when not in use and
before cleaning. Allow the appliance to cool
before putting on or taking off parts and before
cleaning or storing the appliance.
22. Never yank the cord to disconnect the appliance
from the electrical outlet. Instead, grasp the plug
and pull it to disconnect.
23. The use or replacement parts or accessories
not included with the appliance may cause fire,
electrical shock, or injuries.
24. Do not cook without the base and drip tray
installed in the appliance.
25. Do not leave this appliance unattended during use.
26. When cooking, the internal temperature of the
appliance reaches several hundred degrees
Fahrenheit. To avoid personal injury, never place
your hands inside the appliance unless it is
thoroughly cooled. Use the appliance’s handles
or knobs. Always wear oven mitts when handling
hot components or touching hot surfaces.
27. Extreme caution must be used when moving
any appliance containing hot foods or oils or
other hot liquids.
28. If the appliance emits black smoke, unplug the
appliance immediately and wait for it to stop smoking
before removing the contents.
29. Let the appliance cool for approximately 30
minutes before handling, cleaning, or storing.
30. Use only a Borine Model CTW330A
temperature-controlling plug or equivalent with
this appliance.
SAVE THESE INSTRUCTIONS – FOR HOUSEHOLD USE ONLY.
Electric Power
If the electrical circuit is overloaded with other
appliances, your new appliance may not
operate properly. This Unit should be operated
on a dedicated electrical circuit.
Shut-Off
You can manually shut off the appliance by pressing
the Power Button at any time during cooking.
Electromagnetic Fields
This appliance complies with all standards
regarding electromagnetic elds. If handled
properly and according to the instructions
in this user manual, the appliance is safe to use
based on scientic evidence available today.
Model Number Supply Power Rated Power
HRG2100 AC 120V 60Hz 1500W
Unit Specications
Caution
• Do not operate Unit without the Grill
or Griddle Plate.
• Do not place lid on the Unit without
the Grill or Griddle Plate.
This product can expose you to Bisphenol A, which is known
to the State of California to cause birth defects or other
reproductive harm. For more information, go to
www.P65Warnings.ca.gov.
WARNING:
For California Residents
6 Power XL Indoor Grill & Griddle | Model HRG2100
Parts & Accessories
Caution
Wait for all components to cool thoroughly after
use before disassembling. Always handle hot
components with oven mitts while cooking.
NOTE: Ensure that your Power XL Indoor Grill & Griddle
has been shipped with the components that you ordered
(some accessories may be sold separately). Check
everything carefully before use. If any part is missing or
damaged, do not use this product. Contact shipper using
the customer service number located in the back of the
owner’s manual.
1
3
TEMPERATURE CONTROL
DIAL SOCKET
4
REMOVABLE DRIP TRAY
5
BASE
2
REVERSIBLE GRILL/
GRIDDLE PLATE
A. GRILL PLATE
B. GRIDDLE PLATE
REMOVABLE TEMPERATURE
CONTROL DIAL WITH READY
LIGHT
A
B
Power XL Indoor Grill & Griddle | Model: PG-HRG2100 7
Instructions for Use
1. Place the Drip Tray in the Base (see Fig. 1).
2. Place the Reversible Grill/Griddle Plate in the
Base with the side you want to use facing up
(see Fig. 2).
Figure 1
Grill
Fig. 2
Griddle
Assembling the PowerXL Indoor Grill & Griddle
Before First Use
1. Set the Temperature Control Dial to the off
("O") position. Insert the Temperature Control
Dial fully into the Temperature Control Dial
Socket (NOTE: If the Temperature Control
Dial is not fully inserted into the Temperature
Control Dial Socket, the appliance might not
heat properly, which can result in damage to
the appliance).
2. Plug the appliance into a power outlet.
3. Turn the Temperature Control Dial to a
low temperature setting by turning the
dial clockwise. The indicator light on the
Temperature Control Dial will illuminate.
Allow the appliance to heat up.
4. When the appliance has heated up, the
indicator light will turn off. Spread a small
amount of butter or margarine on the Grill/
Griddle Plate. Wipe away any excess.
5. Turn the Temperature Control Dial to the off
("O") position. Let the appliance cool.
6. Repeat the conditioning process with the
other side of the Grill/Griddle Plate. Your Grill/
Griddle Plate is now ready for use and will not
need to be conditioned again.
Conditioning the Grill/Griddle Plate
• Remove all packing materials, labels, and stickers.
• Ensure that the Temperature Control Dial is not
plugged into the appliance. Clean the Reversible
Grill/Griddle Plate, Drip Tray, and Base with a
soft sponge and warm, soapy water (NOTE: Do
not immerse the Temperature Control Probe in
water). Rinse and dry the components well.
NOTE: When using this appliance for the rst
time, you may notice a small amount of smoke
coming out of the appliance. This is normal and
is caused by the initial heating of the internal
components.
Using the Power XL Indoor Grill & Griddle
Using the Reversible Grill/Griddle Plate
To remove the Grill/Griddle Plate from the
appliance, use two hands to hold the two metal
handles on each side of the Grill/Griddle Plate. Pull
straight up to remove the Plate from the Base.
NOTE: If the appliance was recently used to cook
food, the Grill/Griddle Plate and its handles will be
hot. Use oven mitts to handle the Grill/Griddle Plate.
To reattach the Grill/Griddle Plate, use two
hands to hold the two metal hands on each side
of the Grill/Griddle Plate. Lay the Grill/Griddle
Plate evenly on top of the heating element in
the Base and let go of the handles.
8 Power XL Indoor Grill & Griddle | Model HRG2100
General Operating Instructions
1. Assemble the appliance (see the "Assembling
the PowerXL Indoor Grill & Griddle" section).
2. Set the Temperature Control Dial to the off
("O") position. Insert the Temperature Control
Dial fully into the Temperature Control Dial
Socket (NOTE: If the Temperature Control
Dial is not fully inserted into the Temperature
Control Dial Socket, the appliance might not
heat properly, which can result in damage to
the appliance).
3. Plug the appliance into a power outlet.
4. Turn the Temperature Control Dial to your
desired temperature setting by turning the
dial clockwise. The indicator light on the
Temperature Control Dial will illuminate. Allow
the appliance to heat up.
5. When the appliance has heated up, the
indicator light will turn off.
6. Place your food on the Grill/Griddle Plate and
cook the food.
7. After your food is done cooking, turn the
Temperature Control Dial to the off ("O")
position and unplug the appliance from the
power outlet. Let the appliance cool before
removing the Grill/Griddle Plate or attempting
to clean the appliance.
Tips
• Always preheat the appliance before using it.
• Be careful when biting into freshly cooked food
containing fillings such as cheese, tomato, or
jam, because these fillings retain heat and can
burn if eaten too quickly after cooking.
• It is not necessary to butter the outside of bread
since this appliance has a non-stick surface.
However, if you would like to brown the bread,
it is recommended spreading a small amount of
butter or margarine on the outside of bread.
• Use a meat thermometer to check internal temperature.
• Cooking times are suggested and will vary depending on the thickness of the food and personal preferences.
Foods can be grilled at maximum temperature. However, you may wish to reduce the temperature for
certain items. Low temperatures will keep foods warm once cooked.
Cooking Chart
Power XL Indoor Grill & Griddle | Model: PG-HRG2100 9
General Operating Instructions
Food Item Time Internal Temperature It's Done When
Fish 12–15 mins. (1-in. thick) 155° F/68° C Opaque/Flaky Texture
Shrimp 2–4 mins. (per side) 155° F/68° C Opaque & Red Edges
Chicken Drumsticks 30–45 mins. 176° F/80° C Juice Runs Clear
Chicken Wings 20–25 mins. 176° F/80° C Juice Runs Clear
Kabobs 12–15 mins. - Your Preference
Steak 3–9 mins. (per side) 140° F/60° C–165° F/74° C Your Preference
Pork Chops 20–25 mins. 160° F/71° C No Pink Meat
Burgers 10–15 mins. 160° F/71° C Your Preference
Sausages 15–25 mins. 160° F/71° C No Pink Meat
Bacon 1–2 mins. (per side) NA Crispy
• Allow the appliance to cool completely
before storing.
• Store the appliance in a dry area, such as on
a tabletop, on a countertop, or in a cupboard
shelf.
Storage
• Turn the Temperature Control Dial to the off
("O") position and allow the appliance to cool
completely before cleaning.
• Unplug the Temperature Control Dial from the
appliance and then the power outlet. DO NOT
IMMERSE THE TEMPERATURE CONTROL
DIAL IN WATER OR ANY OTHER LIQUID.
• Remove the Grill/Griddle Plate (see the "Using
the Reversible Grill/Griddle Plate" section).
• Carefully remove the Drip Tray. Avoid spilling any
oils, juices, or other liquids that have collected in
the Drip Tray.
• Wash the Grill/Griddle Plate, Drip Tray, and
Base with a soft sponge with warm, soapy
water. Do not use a steel wool pad or other
abrasive cleaners, which can damage the
non-stick surface of the Grill/Griddle Plate.
These components can also be cleaned in the
dishwasher.
• Rinse and dry the components well.
Care & Cleaning
10 Power XL Indoor Grill & Griddle | Model HRG2100
Cleaning & Storage
Power XL Indoor Grill & Griddle | Model: PG-HRG2100 11
Troubleshooting
60-Day Money-Back Guarantee
The Power XL Indoor Grill & Griddle is covered by a 60-day money-back guarantee. If you are not
100% satised with your product, return the product and request a replacement product or refund.
Proof of purchase is required. Refunds will include the purchase price, less processing and handling.
Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee
if your product or component part does not perform as expected, the guarantee extends only to the
original purchaser and is not transferable. If you experience an issue with one of our products within
1 year of purchase, return the product or the component part for replacement with a functionally
equivalent new product or part. The original proof of purchase is required, and you are responsible to
pay to return the unit to us. In the event a replacement unit is issued, the guarantee coverage ends six (6)
months following the receipt date of the replacement unit or the remainder of the existing guarantee,
whichever is later. Tristar reserves the right to replace the unit with one of equal or greater value.
Return Policy
If, for any reason, you would like to replace or return the product under the money-back guarantee,
your order number can be used as the return merchandise authorization number (RMA). If the
product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA.
Return your product to the address provided below for a replacement, which will incur no additional
processing and handling fees, or for the refund of your purchase price, less processing and handling.
You are responsible for the cost of returning the product. You can locate your order number at www.
customerstatus.com. You can call customer service at 1-973 -287- 5129 or email info@tvcustomerinfo.
com for any additional questions. Pack the product carefully and include in the package a note with
(1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6)
proof of purchase or order number, and (7) specify on the note whether you are requesting a refund
or replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
Power XL Indoor Grill & Griddle
Tristar Products
500 Returns Road,
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact
Customer Service at 1-973 -287- 5129
Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method
used at purchase if the item was purchased directly from Tristar. If the item was purchased from an
authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax
amount. Processing and handling fees are non-refundable
We are very proud of the design and quality
of our Power XL Indoor Grill & Griddle.
This product has been manufactured to the highest
standards. Should you have any questions, our friendly
customer service staff is here to help you.
Visit us at www.TristarCares.com,
email us at customerservice@tristarproductsinc.com,
or call us at 973-287-5129
Distributed by:
Tristar Products, Inc.
Faireld, NJ 07004
© 2020 Tristar Products, Inc.
Made in China
PXL-SG-PRO_IB_RTL_ENG_V1_200130
