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If your rice cooker does not function properly or if the cooking quality is insufcient, consult the
table below. If you are unable to solve the problem, please contact the Philips Customer Care
Centre in your country.
Problem Cause Solution
The cook/reheat
light does not go
on.
There is a connection
problem.
Check if the rice cooker is connected to the mains
and if the plug is inserted rmly into the wall
socket.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The keep-warm
light does not go
on when the
cooking process is
nished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
LCD display is off
when rice cooker
is unplugged
The battery has run
out.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
LCD shows E0, E1,
E2, E3, E4
Electronic parts
malfunction.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
LCD shows E5 Press OFF button once. The appliance will resume
to normal.
Water spills out of
the appliance
during rice cooking.
Too much water was
used for cooking rice.
Make sure that you add water to the level
indicated on the scale inside the inner pot that
corresponds to the number of cups of rice used.
Make sure the water does not exceed the next
level on the scale as this may cause overow during
cooking.
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
The cooking process
has not started.
You have failed to press the COOKING TIME
button and the COOK/REHEAT button.
The inner pot is not
properly in contact
with the heating
element.
Make sure that there is no foreign residue on the
heating element.
The heating element
is damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The timer light
does not go on
when the timer is
set.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
14
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