User Manual Philips 75PFL5604/F7 5000 series LCD UltraHD Display Android TV

• User Manual - (English)
• Use & Care Guide - (English)

• Specifications Sheet - (English)

• Installation Guide - (English)

Table of contents

• Getting Started
• Use your TV
• Useful tips
• Maintainance
• Specifications

User Manual

Getting Started

Features

● The Google Assistant™ on Android TV™

Android TV brings a world of content to your biggest screen. With the Google Assistant built in, you can quickly access entertainment, get answers, and control devices around your home. Find the latest blockbuster, check the score of the big game, or dim the lights. Press the Google Assistant button on your remote to get started.

● Google Play

Android TV offers thousands of movies, shows, and games from Google Play, and your favorite apps. Discover your favorite content, apps, and games on Google Play.

● DTV / Analog TV / CATV

You can use your remote to select channels which are broadcast in digital format and conventional analog format. Also, cable and satellite subscribers can access their TV channels.

● Information display

You can display on the TV screen the title, contents (DTV only) and other information on the current program.

● Autoprogram

This unit automatically scans and memorizes channels available in your area, eliminating difficult setup procedures.

● Parental controls

This feature allows you to block children's access to inappropriate programs.

● Closed caption decoder

Built-in closed caption decoder displays text for closed caption supported programs.

● MTS / SAP tuner

Audio can be selected from the remote.

● Auto standby

If there is no input signal and no operation for 15 minutes, the unit will go into standby mode automatically.

● Sleep timer

You can set the unit to go into standby mode after a specific amount of time.

● Choices for on-screen language

Select your on-screen language: English, Spanish or French.

● Stereo sound function

● Various adjustments for picture and sound

Customizes picture quality suitable for your room and sets your sound preference.

● HDMI control

HDMI control allows your other HDMI link devices to be controlled by the HDMI cable connected to your TV.

● HDMI input

● HDMI-DVI input

If your video device has a DVI output jack, use an HDMI-DVI conversion cable to connect the unit.

● AV input

Audio and video input from an external device.

● Digital audio output

● Headphone audio output

Headphone 3.5 mm stereo jack for personal listening.

Included accessories

Symbols used in this user manual
The following is the description for the symbols used in this user manual. Description refers to:

● If neither symbol appears, the operation is applicable to both.

Unpacking

It is recommended that two or more people remove the TV set from the box. Be careful not to injure your fingers and keep children away during assembly.

1 Open the top flaps of the box

2 Remove all accessories.

3 Remove the packing joints from the box

4 Remove the outer slipbox with care

5 Lay the outer slipbox

6 Remove polystyrene foam bases to the front of the outer slipbox

7 Lay the TV on the outer slipbox

Installing the stands

1 Fasten the matching stand to the TV with 2 screws (included)

2 Fasten the other stand to the TV with 2 screws (included)

3 Both stands should now be securely fastened

4 Remove the plastic bag.

Lifting the TV set

Carefully lift the TV set as shown in the illustration and place it onto a stable, level surface.

Installing the Batteries

1 Open the battery cover by firmly sliding down.

2 Insert 2 AAA (1.5 V) batteries matching the polarity indicated inside battery compartment of the remote.

3 Slide the cover back into position.

Remote

1. Microphone

2. (POWER)

Turns the TV on and off of standby.

3. SAP

Selects audio mode (MONO / STEREO / SAP) / audio language.

4. (FORMAT)

Adjusts the picture size on the TV screen.

5. (TV GUIDE)

Access to the Electronic Program Guide (EPG).

It allows you to find channels and content easily.

6. (BACK)

Returns to the previous menu screen.

7. VOL + / –

Adjusts the volume.

8.(MUTE)

Turns the sound on and off.

9.CC

Selects closed caption settings.

10. (INFO)

Displays input and resolution information.

11. The Google Assistant

Press the Assistant button on your remote to talk to your Google Assistant.

12.(OPTIONS)

Displays a list of menu options applicable to the active screen.

13.OK

Press to decide the command of setting when the Home menu is displayed.

14. (NAVIGATION buttons)

Moves the cursor, selects the on-screen menu items.

15. (HOME)

Access to your apps, Live TV, input devices, settings, and the Google Play Store.

16. PREV.CH

Direct access to the Live TV channels.

Displays the last selected terminal or channel.

17. COLOR buttons

Works as direct access to user specified net apps.

18. (INPUT)

Change input source.

Select and change access to the attached devices such as Blu- ray player, gaming consoles, or cable box.

19. CH + / –

Selects a channel.

20. 0 - 9 (NUMBER buttons)

Used to enter a channel / program number.

• (DOT)

Use with 0-9 to select digital channels.

For example, to enter 2.1, press

21. EasyLink buttons

Skips backward or forward chapters, titles or tracks on a disc.

Stops the disc playback.

Searches backward or forward through the disc.

Starts, pauses or resumes playback.

Control panel

1. (POWER)

Turns the TV on or switches the TV into standby mode.

Turns the TV on and off of standby.

2. SOURCE

Selects connected devices.

3. VOL + / –

Adjusts the volume.

VOL + : Volume up

VOL – : Volume down

4. Remote sensor

Receives IR signal from remote.

Terminals

5. 75 ohm Cable / Antenna connection

Signal input from an antenna or Cable / Satellite set-top boxes.

6. USB terminal

Data input from USB memory stick only.

7. HDMI input jack(s)

Digital audio and video input from high definition digital devices such as DVD / Blu-ray DiscTM players, Soundbar / cable / satellite set-top boxes, PC's, etc.

HDMI-DVI / Analog audio (L/R) jacks signal

Composite video / Analog audio (L/R) jacks signal

PC connection / Analog audio (L/R) jacks signal with stereo mini mm plug audio cable on PC

For HDMI 2 only : In addition to normal HDMI functionality, it outputs TV audio to an HDMI-ARC compliant device, such as a soundbar and home theater system.

8. Digital audio output (Optical) jack

Digital audio (SPDIF) output to home theaters and other digital audio systems.

9. Ethernet port

For internet connection using an Ethernet cable with an RJ-45 connector.

10. Composite video (VIDEO) input jack

Connect composite analog video signal.

11. Headphone audio output jack

Headphone 3.5 mm stereo jack for personal listening.

12.Analog audio (L/R) input jacks

Connect analog audio signals from;

Connecting antenna or cable / satellite / IPTV set-top box

Be sure your antenna or another device is connected properly before plugging in the AC power cord.

If connecting to an antenna through an RF cable

Any DTV programs that are broadcast in your area can be received for free through an antenna connection.

If connecting cable / satellite / IPTV set-top box using an RF cable

If the TV is connected to a cable / satellite set-top box via a coaxial connection, set the TV to channel 3/4 or the channel specified by the service provider.

If connecting cable / satellite / IPTV set-top box using an HDMI cable

If the TV is connected to a cable / satellite set-top box via an HDMI cable, make sure you select the correct source by using

Connecting a cable / satellite / IPTV set-top box, Bluray Disc™ / DVD recorder via composite connectors and analog audio

Do not place your recorder too close to the screen because some recorders can be susceptible to harmful interference from the TV.

Plugging in the AC power cord
Make sure that the AC power cord must be plugged to an AC outlet after all the necessary connections are made.

Selecting your connection quality

HDMI - Highest quality

Supports high-definition digital signals and gives highest picture and sound quality. Video and audio signals are combined in one cable.
You must use HDMI for full high-definition video and to enable HDMI control (HDMI CEC).

Composite - Basic quality

For analog connections. Composite video / Audio analog cable usually combine a yellow video cable with red / white audio (L/R) cables.

Connecting your devices

HDMI digital connection

HDMI connection offers the highest picture quality. HDMI (High-Definition Multimedia Interface) transports highdefinition digital video and multi-channel digital audio through a single cable.

HDMI-DVI connection

This unit can be connected to a device that has a DVI terminal. Use an HDMI-DVI conversion cable for this connection and it requires audio cable for analog audio signal as well.

HDMI-ARC connection

HDMI-ARC allows you to use HDMI control to output TV audio directly to a connected audio device, without the need for an additional digital audio cable.

HDMI EDID Version
If there are issues with picture/color and/or sound when connecting an external device using the HDMI port, please try switching the HDMI mode following the instructions below.
1 Press (INPUT) to switch input device list.
2 Press (OPTIONS) on your remote and navigate to Settings and press OK.
3 Select Device Preferences and press OK.
4 Select Inputs and press OK.
5 Select HDMI EDID Version and press OK.

Digital audio output connection

If you connect this unit to an external digital audio device, you can enjoy multi-channel audio like 5.1ch digital broadcasting sound. Use a digital audio optical cable to connect the unit to external digital audio devices.

Composite analog video connection

Composite analog video connection offers standard picture quality for video devices connected to the unit. If you connect to the unit's composite video (VIDEO) input jack, connect audio cables to the audio (L/R) input jacks. When the audio is monaural, then only connect to the audio L input jack.

Connecting the TV to the internet using an Ethernet cable

Connecting the TV to the internet using a wireless LAN

Use your TV

Switching on your TV and putting it in standby mode

Turns the TV on and off of standby.

● Press (POWER) on the TV or the remote, then TV will go to suspend standby.

● Press and hold (POWER) on the TV or the remote, then TV will go to standby mode completely.

Adjusting volume

To decrease or increase volume

● Press VOL + / – on the TV or the remote.

VOL + : Volume up

VOL – : Volume down

To mute or unmute sound

● Press (MUTE) on the remote to mute the sound.

● Press (MUTE) again or VOL + / – to recover the original sound

Switching channels

To change channels, you can do any of the following:

● Press CH + / – on the remote.

● Use the NUMBER buttons on the remote.

● Press on the remote for digital channels only.

Watching channels from an external device

Switching each input mode can easily switch with the remote between TV and external devices when they are connected to the unit.

1.Turn on the set-top box or the connected device.

1 Press (INPUT) and use to select the set-top box or the connected device and wait a few seconds till the picture appears.

2 Use the remote of the set-top box or the connected device to select channels.

Access the Home menu

1 Press (HOME).

Guide to Home menu

From the Android TV home screen, you can easily access movies, TV shows, music, apps, input devices, settings, and more.
To go back to the home screen at any time, press (HOME) on your remote.

1.The Google Assistant

With the Google Assistant, quickly access entertainment, control smart devices, get answers on screen, and more using your voice.

2. Input : Toggle inputs between your favorite source devices.

3. Network condition : Display the network status and open network settings if selected.

4. Settings : Configure your television settings and connect to wireless devices.

5. Apps : Apps gallery

You must sign in with a Google account to visit and download apps from the Google Play store.

6. How to rearrange channels : Within the row, you want to rearrange, press on your remote.

To rearrange channels,

Select arrow () icon, and press OK.

Use to move up or down.

Press OK.

To delete channels,

Select minus (–) icon, and press OK.

7. Install additional apps

Select the “+” and click on the Google

Play Store to expand your entertainment library.

8. How to move or delete applications

Select the application and long press OK on your remote.

To move,

Select Move in the list, and press OK.

Use to move left or right.

Press OK.

To delete,

Select Remove from favorites in the list, and press OK.

Apps

1 Press (HOME) and use to select Apps, then press OK.

2 Select Get more apps to open the Google Play Store apps.
3 Search for the app or type of app you want to install.
4 Select the app.
5 Select install.

The Google Assistant

Press the Google Assistant to launch the Google Assistant . You can operate what you want to do and what you want to ask by hands-free.

Microphone

1 Activating the Google Assistant on the home screen will launch a Google Query.

● Activating the Google Assistant within an app will allow you to search and find information only related to a specific app.

2 Speak into the microphone located on the top of your remote. Speech examples may be displayed depending on your model.

Picture format

Display modes can be selected when your TV receives a 16:9 or 4:3 video signal.

Press (FORMAT) repeatedly to switch the TV aspect ratio.

TV screen information

You can display the currently selected channel or other information.

1 Press (INFO).

Useful tips

FAQ

Troubleshooting

Power

No power

● Make sure the AC power cord is plugged in.

● Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to ensure that the AC outlet operates normally.

● If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.

Remote

• Control buttons do not work.
  • Do NOT press more than one button at the same time.
  • Ensure that no buttons on the remote are depressed and move freely.
  • Re-insert or replace the AAA batteries with their polarities (+/–) as indicated on the remote battery area.
• Universal remote does not work properly.
  • Refer to the user manual of the universal remote for the Philips code.
• The Google Assistant microphone on the remote does not work.
  • To pair the remote, refer to the step “6 Connecting your devices” in the Quick start guide and see “How to connect to your Bluetooth® devices”.

Performance

• Remote response is delayed or sluggish during initial use.

● Your television is automatically, downloading and installing the latest applications, for the best user experience.

● During this time, you may experience a delayed response from your remote. Upon successful installation, your remote will operate normally.

Accessibility

• Television is speaking prompts out-loud.

● To enable or disable the talkback (text to speech) on your television, press (HOME) on your remote, navigate to settings (found in the upper right corner of the home screen) and select accessibility, select talkback, press OK to toggle between on or off.

Picture

• Power is on but screen image is off.

● Check if the connection for your source device is properly secured.

● Check if the correct input is selected by pressing (INPUT).

● Verify that your HDMI mode, for the input selected matches the resolution output of your source device. Change source input until you have picture and sound.

Sound

• No sound is heard when using the HDMI digital connection.

● Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• No sound, distorted sound or incorrect audio sound is heard when using the HDMI-DVI connections.

● Make sure that the analog audio signals from the HDMI-DVI device are connected to the analog audio input L/R jacks.

● When using Composite analog video, make sure that the analog audio (L/R) connectors are mounted into the audio (L/R) input jacks.

• No sound from Soundbar / Home theater using an HDMI cable.

● Please check to be sure the device is connected to the HDMI 2 (ARC) input on the TV.

• Sound intermittent or no sound.

● Check if the audio cable is connected into the unit correctly.

• You switch to a different input and the volume changes.

● This unit will memorize the volume level from the last time you adjusted it.

● If the volume of the sound from another device is higher or lower, then the loudness will change.

● Make sure Auto Volume Control is set to On.

Picture & Sound

• No sound with distorted picture occurs when using the HDMI digital connection.

● Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• No picture or sound

● Check if the power is on.

● Check whether all the cables to the unit are connected to the correct output jack on your separate device like Blu-ray Disc™ / DVD recorder.

● View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.

● Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and turn on the unit again.

● Check whether the connection of the antenna or cable / satellite set-top box is connected correctly.

● Make sure that the selected input mode is connected to the working input jack.

● Make sure that the sound is not muted. Press (MUTE) so that the volume bar and current volume level will appear on the TV screen.

● Make sure that the volume is NOT set to 0 or (MUTE). If so, use VOL + / – to adjust to the desired volume.

● Make sure that the headphone is NOT connected to the headphone audio output jack.

● If there are issues with picture/color and/or sound when connecting an external device using the HDMI port, please try switching the HDMI EDID Version. (Refer to HDMI EDID Version

• Adjusted Picture or Sound settings are not effective every time the unit is turned on.
  • You need to turn off the Retail Mode setting. (Otherwise, the settings you adjusted will not be memorized after the unit goes into standby mode.)
• You see a distorted picture or hear an unusual sound. (Analog TV - NTSC signal)
  • You may be getting NTSC (Analog) TV signal (not HDTV signal) interference from electrical appliances, automobiles, motorcycles or fluorescent lights.
  • Try moving the unit to another location to see if this is the cause of the problem.
• Ghosts, lines or streaks in picture.
  • Electrical interference from nearby appliances may affect picture quality.
  • View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• Picture poor, sound intermittent or no sound
  • View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.

Screen

• You switch to a different input and the screen size changes.
  • This unit will memorize the viewing mode from the last time you used the particular input modes.
• The display image does not cover the entire screen.
  • If you are watching TV or using the composite video or HDMI with 480i input, select Picture format, and then switch to various screen modes. (Refer to Picture format)
• Different color marks on the TV screen
  • View other TV channels. The problem might be limited to the broadcasting station, missing data or pixelation due to weak signal strength.

Closed captions

• Closed captions are displayed as a white box. No closed captions are displayed in the closed captions-supported program.
  • Interference from buildings or weather conditions may cause closed captions to be incomplete if watching analog TV signals.
  • Broadcasting station may shorten the program to insert advertisements. The closed caption decoder cannot read the information of the shortened program.
• Black box is displayed on the TV screen.
  • The text mode is selected for caption. Select CC-1, CC-2, CC-3 or CC-4.

Software update

• A message appears on the screen prompting for software update again.
  • When you start up the TV or a net service after executing the software update, a message may appear on the screen prompting for software update again. In this case, please execute the software update. (start from Settings > Device Preferences > About > System update)

Network

• Cannot connect to the network.
  • Check if the broadband router and/or modem is correctly connected.
  • Check if the Ethernet cable connection is properly made. Turn on the broadband router and/or modem.
  • Check the network settings.
• Sometimes video quality is poor when using the wireless LAN.
  • The wireless network connection quality varies depending on the distance or obstacles (e.g. wall, basement, 2nd floor) between the TV wireless LAN adapter and the wireless router (access point), from other wireless networks, and brand and type of the wireless router (access point). When using the wireless LAN of the TV, it is suggested to place the wireless router as close as possible to the television.
• Wireless LAN connection fails or wireless connection is poor.
  • Check the installation location of the TV and wireless router (access point). Signal quality may be affected for the following reasons.
    • Interference of other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
    • There are floors or walls between the wireless router and TV.
    • If the problems continue even after checking the above, try making a wired LAN connection.
• Cannot use the wireless connection.
  • Check if the wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them.
  • Once you have activated the wireless connection please wait 30 seconds for the connection to be established after turning on the unit, before trying to access network features.
• Slow Data Connection or buffering.
  • Check the settings between your router and ISP modem or gateway (if applicable).
  • Connect to a stable wireless connection from home wireless or wired network.
  • The use of mobile hot spots or public wireless connections is not recommended.
• Cannot use Netflix feature.
  • Check if the network connection is properly made.
  • Visit http://www.netflix.com on your PC and become a Netflix member.
  • Some network services may not be available in your country.
• Cannot add movies or TV episodes to the Instant Queue.
  • Visit www.netflix.com on your PC.
• Even though the speed of the internet connection improves during playback, the picture quality of Netflix streaming movie does not improve.
  • The picture quality does not change during playback. It differs depending on the speed of internet connection at the time of loading.
• Cannot use VUDU feature.
  • VUDU is available only in the United States.
  • Check if the network connection is properly made.
• Cannot rent or buy movies / TV episodes on VUDU.
  • You need to activate the VUDU account. For detailed information, please visit the service providers website at http://www.vudu.com
  • Log into your account at http://my.vudu.com and check your payment information.

• The picture quality of a streaming movie (Netflix or VUDU) is poor.
  • Check the speed of your internet connection. You need speeds of at least 8 Mbps to this player for high quality uninterrupted playback.
• Streaming movie (Netflix or VUDU) often stops or starts buffering during playback.
  • Contact your internet service provider to troubleshoot your internet connection for speed and line quality. Consistent line quality and speed are very important for internet video playback.
• Cannot connect to the network while my PC is connected to the network.
  • Check the content of your internet service contract to see if your internet service provider prevents multiple terminals connecting at the same time.
• Folder or files stored on home network media server are not displayed in the file list or cannot be played back.
  • Check the setting on your home media server. (Refer to the user manual of the home media server.)
  • Check the network connection and settings.

Maintainance

Cleaning

● Clean the front panel and other exterior surfaces of the unit with a soft microfiber cloth or lens brush. Before cleaning the panel, disconnect the AC power cord.

● Never use a solvent or alcohol. Do not spray insecticide liquid near the unit. Such chemicals may cause damage and discoloration to the exposed surfaces.

● Do not spray any liquids on the screen or other exterior surfaces of this unit. If liquids enter the unit, they could cause shorts, electric shocks or fire damage.

Servicing

Should your unit become inoperative, do not try to correct the problem yourself. There are no user serviceable parts inside. Call our toll free customer support line found on the cover of this user manual to locate an authorized service center.

IR signal check

If the remote is not working properly, you can use a digital or cell phone camera to see if it is sending out an infrared signal. e.g.) With a digital camera: Point the digital camera towards the remote infrared diode at the front of the remote. Press and hold any key on the remote and look at the camera display. If an infrared pulsating light appears on the display, the remote is sending out an IR signal.

Specifications