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Problem Possible cause Solution
The appliance
does not produce
any steam.
There is not enough water
in the water tank.
Fill the water tank beyond the MIN indication.
You have not pressed the
steam trigger.
Press the steam trigger and keep it pressed when
you iron.
You have just installed a
new ANTI-CALC cartridge.
Press and hold the steam trigger for 10 seconds
until steam comes out.
The ANTI-CALC cartridge
is not placed properly.
Press down the ANTI-CALC cartridge until it locks
into position.
The appliance
beeps and less or
no steam comes
out of the iron
when I press the
steam trigger.
You have to replace the
ANTI-CALC cartridge.
Replace the ANTI-CALC cartridge (see chapter
‘IMPORTANT: Replacing the ANTI-CALC cartridge’).
You can also use demineralised water or descaled
water from the IronCare. In that case, you need to
leave the exhausted cartridge in the compartment.
The ‘ANTI-
CALC cartridge
replacement’ light
keeps ashing.
You have to replace the
ANTI-CALC cartridge.
Replace the ANTI-CALC cartridge (see chapter
‘IMPORTANT: Replacing the ANTI-CALC cartridge’).
You can also use demineralised water or descaled
water from the IronCare. In that case, you need to
leave the exhausted cartridge in the compartment.
The appliance
produces a loud
pumping sound
(subtle pumping
sound is normal).
You have just installed a
new ANTI-CALC cartridge.
Continue to press the steam trigger until the
pumping sound stops and steam comes out of the
soleplate.
The water tank is empty. Rell the water tank with water and press the steam
trigger until the pumping sound stops and steam
comes out of the soleplate.
The ANTI-CALC cartridge
is not in place.
Place the ANTI-CALC cartridge (see chapter ‘Before
rst use - Placing the ANTI-CALC cartridge’).
The ANTI-CALC cartridge
is damaged or shows cracks
or hairline cracks.
Inspect the ANTI-CALC cartridge thoroughly. If you
see any sign of damage or cracks, no matter how small,
replace the ANTI-CALC cartridge with a new one.
The appliance has
switched off.
The safety auto-off function
is activated automatically
when the steam generator
has not been used for more
than 5 minutes.
Press the on/off button to reactivate the steam
generator.
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because
you were ironing over a seam
or a fold in the garment.
Perfect Care is safe on all garments. The shine or
imprint is not permanent and will disappear when
you wash the garment. Avoid ironing over seams or
folds or you can place a cotton cloth over the area
to be ironed to avoid imprints.
ENGLISH12
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