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20
Detergent residues in the
detergent drawer.
Damp or lumpy detergent. Clean and dry the detergent drawer
page 16.
Use the measuring aid for liquid
detergent.
Water is not flowing in. The mains plug is not correctly
plugged in.
Plug in the mains plug correctly.
The door is not properly closed. Close the door.
The tap is not turned on. Turn on the tap.
The filter in the water supply hose is
blocked
Clean the filter in the water supply hose
page 18.
The water supply hose is pinched or
kinked.
Check the water inlet hose.
Heavy vibrations during
spinning.
The washing machine is not correctly
levelled.
Level the washing machine
page 24
The transport safety bolts have not
been removed.
Remove the transport safety bolts
page 24.
Constant water supply.
Water is emptied
immediately afterwards by
the drain hose.
Drain hose is fitted too low. Fit the drain hose correctly
page 24.
No water can be seen in the
drum.
Not a fault. During certain programmes, the water
level is below the visible range.
Water leaks from the bottom
of the washing machine.
Supply hose screw connection is
leaking.
Tighten the screw connection.
Drain hose is leaking. Have the drain hose replaced by the
after-sales service.
Detergent solution pump cover not
closed properly.
Clean the detergent solution pump
page 17.
Foam escapes from the
detergent drawer.
Too much detergent has been used. Only use detergent that is correct
for fabrics, and suitable for use in
automatic washing machines.
Make sure that you use the correct
dosage.
Spin cycle performed
several times.
Not a fault.
The unbalanced load detection system
attempts to redistribute an unbalanced
load by starting to spin several times.
Always wash large and small items
together.
Washing is not spun
properly.
Large items of laundry are not
distributed evenly in the drum. Spin
speed is automatically reduced for
safety reasons.
Always wash large and small items
together.
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