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EDUCATION &
SUPPORT
Watch How-to videos on a wide variety of imaging topics, including
equipment and techniques. Visit galleries to be inspired by some of the
world’s most eye-catching and history-making still and motion images.
Read in-depth articles on how to make the most of your equipment and
check out our weekly blog written by Canon technical advisors and special
guest contributors. Go behind the scenes at photo and video shoots and
Focused on Professionals.
Product Repair and Maintenance
• Nationwide State-of-the-Art Service Facilities
• Fast Repair Processing & Available Loaner Equipment
• Genuine Canon Parts
• Factory-level Quality
• Precision Camera and Lens Adjustment Rooms
Customer Service & Technical Support
• Team of Industry Experts
• Industry-leading Response Times
• In-house Studio Test Environment
• 24/7 Support Available
• 100% US-based Call Center, 100% Canon
Staffed (No Outsourcing!)
Custom Service Programs.
Canon’s custom service programs are designed for professionals with
even the most critical uptime requirements and high priority needs, and
provide extensive service and support benefits to keep your business
up and running.
With instruction from industry pros, discover new creative and technical
opportunities made possible by EOS HD-capable DSLR and Cinema EOS
cameras. Our hands-on intensive workshops are designed for video and
film professionals who want to master the cinematographic capabilities of
EOS HD DSLR and Cinema EOS, as well as still photographers looking to
expand their professional offerings to the moving image. Additionally, new
offerings are always in development for our professional imagemakers.
The CLL San Francisco space provides ongoing access to photo education
programs for all levels of Canon users, tailoring to their camera and needs.
Our most recent addition to the Canon Live Learning Program is Canon
Experience Center in the Costa Mesa, California region. Canon Live
Learning Orange County provides the opportunity for image enthusiasts
to participate in ongoing photo education programs of all levels in our new
facility featuring dedicated CLL classrooms, a CPS Lounge, Service &
Support Center and Photo Focal point for testing Canon equipment. For
the adventuresome enthusiast, Canon combines some of the most
beautiful and exciting locations in the USA with our elite Explorers of Light
instructors for the EOS Destination Workshops. These intimate multi-day
workshops take the CLL experience into the field.
learn by watching the nation’s greatest image-makers practice their crafts.
For those who want to go beyond online learning, the CDLC also hosts a
Sponsored Events Calendar. Users can browse through a comprehensive
selection of workshops, seminars, lectures and trade shows throughout
the country. All combined, the CDLC is an extraordinary resource for pure
inspiration and technical mastery of your Canon imaging products.
Canon Digital Learning Center (CDLC) is an on-line educational resource designed to help users
evolve and advance their skills. From information on a variety of Canon imaging equipment to
tips on composition, lighting, video and printing techniques, the CDLC informs and inspires at
every step to help give your creativity and confidence a boost. Simply visit learn.usa.canon.com
and get started today!
State-of-the-art, high-quality, easy to use – these describe Canon’s
service and support programs just as accurately as they do Canon’s
products. Whether you’re an individual or represent a large enterprise,
your needs are critical, which is why Canon provides unique customer
service and support programs specifically for professionals. Flexible
and customized service offerings and membership programs designed
to meet your needs and your budget give you access to 24/7 technical
support at our 100% U.S.-based call center, factory-trained service
technicians, genuine Canon parts, a nationwide service network,
loaner equipment…and much more.
Canon’s team of service and support professionals is here to assist
you to get the most out of your Canon products and to support you
whenever you need it. You are never on your own.
Canon Live Learning (CLL) presents exclusive experiences offered around the country by
delivering dynamic learning opportunities for enthusiasts and professionals through workshops
and high-quality hands-on classes. Led by industry experts and professional photographers,
including Canon’s Explorers of Light, you will gain both technical and creative expertise through
these exciting programs. To learn more, visit: usa.canon.com/canonlivelearning.
Canon Professional Services (CPS) provides exceptional support
for full-time imaging professionals. CPS members receive
exclusive 24/7 phone and email support, expedited and discounted
equipment maintenance and repairs, Equipment Evaluation Loans,
on-site support at select events and shows, discounts on select
Canon Live Learning seminars and workshops and more.
Significant discounts are applied to repairs sent in under a Gold,
Platinum or Cinema membership. Members will also enjoy
substantially reduced repair downtime with a 2 or 3-day
turnaround on most repairs, depending on membership level.
Canon understands the need for professional image-makers to
have a “try before you buy” program. This unique evaluation loan
program streamlines the decision-making process on essential
purchases (available to Gold, Platinum and Cinema members only).
Customized enterprise service and support packages are
also available for larger businesses.
• Discounted Repair Service
• Expedited Repair Turnaround
• Equipment Evaluation Loans
• 24/7 US-based Domestic &
International Hotline
• On-site Support at Major
Events and Shows
• Product Maintenance
Expand Your Knowledge
Learn from the Pros
Personalized Support for the Imaging Professional.
DEDICATED PRO
TECH SUPPORT
FAST REPAIR
TURNAROUND
PRO EDUCATION
& TRAINING
@CanonUSApro
CANON ENTERPRISE CPS
1-800-OK-CANON
PRO.USA.CANON.COM/SUPPORT
Canon’s highly skilled and US-based support agents are available
around-the-clock to help you with any technical issues that may arise.
Members can also enjoy exclusive on-site service and support at
select sporting events, trade shows and educational events.
Learn more about CPS and our Enterprise CPS Program at:
cps.usa.canon.com
World Class
Service and Support
For Professionals.
Nationwide
Service & Support
Network For
Professionals
usa.canon.comcanonlivelearning
learn.usa.canon.com
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