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Pairing with a computer running Windows
Note: Before you pair the headphones with the computer, make sure that the computer is equipped with Bluetooth.
Refer to the computer’s documentation or contact the computer manufacturer for more information. If your computer is
not Bluetooth compatible, install a Bluetooth USB adapter (dongle).
1 Turn on Bluetooth on the computer.
2 Double-click the Bluetooth icon in the system tray, then click Add a device.
3 With the headphones turned o, press and hold (power button) for four seconds. The LED blinks
blue and red alternately. Pairing mode is activated.
4 Double-click the INSIGNIA NS-HNECKPLUS icon on the computer or highlight the icon, then click Next.
Note: If you are unable to locate the INSIGNIA NS-HNECKPLUS icon, click the Search Again button.
5 If required, enter 0000 (four zeros) in the Bluetooth security code eld, then click Next.
6 After the headphones are paired, click Close.
Pairing with a Mac computer
Note: Before you pair the headphones with the computer, make sure that the computer is Bluetooth compatible. Refer to
the computer’s documentation or contact the computer manufacturer for more information. If your computer is not
Bluetooth compatible, install a Bluetooth USB adapter (dongle).
1 Turn on Bluetooth on the computer.
2 Click the Bluetooth status menu.
3 Click Set up Bluetooth Device. The Bluetooth Setup Assistant opens.
4 Click Continue.
5 Select Headset as the device type, then click Continue.
6 With the headphones turned o, press and hold (power button) for four seconds. The LED blinks
blue and red alternately. Pairing mode is activated.
7 Select INSIGNIA NS-HNECKPLUS, then click Continue. The computer gathers information.
8 Click Continue.
9 Enter 0000 (four zeros) into the Passkey eld, then click Continue.
10 Click Quit to nish.
Note: To use your headphones, they must be selected as the default input and output device on the computer.
11 Click System Preferences, then click Sound.
12 Under Input, select INSIGNIA NS-HNECKPLUS, then under Output, select INSIGNIA NS-HNECKPLUS.
RESETTING YOUR STEREO HEADPHONES
With your headphones turned o, press and hold the power button for six seconds. Your headphones
vibrate for two seconds and enter paring mode.
SPECIFICATIONS
TROUBLESHOOTING
No power
• Make sure that the headphones’ battery is charged.
• Make sure that your headphones are turned on.
No sound or low volume
• Turn up the volume on your headphones and Bluetooth device. Make sure that your Bluetooth device is not muted.
• Shorten the distance between your headphones and your Bluetooth device.
• Make sure that your Bluetooth device is turned on, Bluetooth is turned on, and INSIGNIA NS-HNECKPLUS is selected.
• Make sure that your headphones are not paired to another Bluetooth device.
• Make sure that your Bluetooth device is not paired to another Bluetooth device.
Cannot establish Bluetooth connection
• Make sure that your headphones are in pairing mode. Press and hold the button for four seconds to re-enter
pairing mode.
• Shorten the distance between your headphones and your Bluetooth device.
• Turn your devices o, then on. Re-pair your headphones and your Bluetooth device.
• Make sure that your headphones are not paired to another Bluetooth device.
• Make sure that your Bluetooth device is not connected to any other device.
• Make sure that your headphones and Bluetooth device are both in pairing mode.
• Make sure that your Bluetooth device supports Bluetooth v4.0.
• Make sure that you have selected INSIGNIA NS-HNECKPLUS on your Bluetooth device.
My Bluetooth device keeps unpairing
• Shorten the distance between your headphones and your Bluetooth device.
• If the battery on your Bluetooth device is low, recharge the battery.
• If the battery on your headphones is low, recharge the battery.
INSIGNIA NS-HNECKPLUS does not appear on my Bluetooth device
• Shorten the distance between your headphones and your Bluetooth device.
• Put your headphones into pairing mode, then refresh your list of Bluetooth devices. For more information, see the
documentation that came with your Bluetooth device.
Poor sound quality
• Shorten the distance between your headphones and your Bluetooth device.
• Pair your headphones to a dierent Bluetooth device.
• Try changing the volume on your Bluetooth device.
LEGAL NOTICES
FCC statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC Caution:
Changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Statement:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
RSS-Gen & RSS-247 Statement:
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
RSS-102 Statement
This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme à l'exposition aux rayonnements Industry Canada limites établies pour un environnement non contrôlé.
ONEYEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
INSIGNIA is a trademark of Best Buy and its aliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved. Made in China
CONTACT INSIGNIA:
1-877-467-4289 (U.S. and Canada)
01-800-926-3000 (Mexico)
www.insigniaproducts.com
V1 ENGLISH 180449
Dimensions: 5.9 × .7 × 6.7 in. (14.9 × 1.8 × 17 cm)
Weight: 56.4 g
Bluetooth version: Bluetooth 4.1
Supported proles: A2DP, AVRCP, HFP, HSP
Frequency spectrum: 2.4 ~ 2.4835 GHz ISM Band
Working distance: Up to 33 ft. (10 m)
Operating temperature: 23 ~ 122° F (-5 ~ 50° C)
Operating time: Talk: 10 hours
Music: 10 hours of music track playback
Standby time: Up to 200 hours
Average charging time: Two hours
NS-HNECKPLUS_18-0449_QSG_V1_EN.ai 2 8/30/2018 10:55:17 AMNS-HNECKPLUS_18-0449_QSG_V1_EN.ai 2 8/30/2018 10:55:17 AM