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7
CARE AND MAINTENANCE
TROUBLESHOOTING
Cleaning the Water Tank
DO NOT USE DETERGENT TO CLEAN THE TANK.
1. Mix a 50/50 solution of one (1) cup (250 mL) white vinegar and one (1) cup (250 mL) water.
2. Pour the solution into the unheated tank using the funnel.
3. Leave the solution in the tank for about 30 minutes.
4. After 30 minutes, empty the tank.
5. Repeat steps 1–4, if necessary.
6. Rinse well with water.
7. Replace the tank fill cap and store in a safe and dry place.
Storage
• Turn o the power and unplug the unit.
• Always empty the unit after use. Never leave water in the tank when storing.
• Release all remaining tank pressure by squeezing the steam trigger.
• Allow the unit to cool completely, at least ten (10) minutes.
• When the appliance is cool, lock the steam trigger and remove the accessories.
• Empty all remaining water from the tank. Never leave water in the tank when the unit is not in use.
• Replace the fill cap and store the unit in a safe and dry place.
Problem Possible Cause Probable Solution
There is no steam coming out. The hose may be bent. Check the hose.
The water tank may be empty. Refill the water tank.
The fill cap will not come o. The cap is designed to lock in
place when the unit is under
pressure.
Release the pressure by releasing the steam
trigger.
The steam flow is irregular and the
unit makes a coughing noise.
There may be blockage
preventing the steam from
flowing freely.
Clean the water tank.
There is condensed water on the
pressure gauge.
This is normal. This issue will disappear in a short amount
of time.
The unit will not heat up. The unit is not plugged in. Check the plug and/or power supply.
The unit may be damaged. Disconnect from power immediately and
contact Ivation® customer support.
Water is coming out instead of steam. Steam is condensed in the
hose.
Direct the handle towards a bucket or sink
and release the excess water.
The water is not hot enough. Wait for the steam pressure to increase.
The water tank is overfilled. Turn o the power. Allow the unit to cool
down, then drain the excess water.
The attachment will not stay
connected.
The adapter is not inserted on
the button of the tube.
Make sure that the spring button is fully in
the hole.
The handle is very hot. This is normal, as steam is
naturally hot.
If this is an issue, try wearing gloves.
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