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40 SMART FUNCTIONS
returns to its normal state when the door is
opened or closed, or the dispenser is used.
Override Smart Grid Mode
To ignore the Demand Response signal from the
utility company and override the Smart Grid
function, push the Smart Grid button while the
refrigerator is in Smart Grid mode.
When you override the Smart Grid function, the
refrigerator ignores the Demand Response signal
and is no longer controlled by the utility company
until the next Demand Response signal is sent. You
can also override the Smart Grid function using the
smart phone app.
LG Open API
You can manage Smart Grid features for the LG
Smart Refrigerator.
Please check the detailed specifications on the
notice page on us.smartthinq.com.
API List
• Demand Response
- Send demand response signal
• Power Saving
- Set saving mode
- Get schedule of DR/Delay Defrost
• Energy Monitoring
- Get door open event
- Get energy consumption
• Delay Defrost Capability
- Insert a delay defrost schedule event
- Update a delay defrost schedule event
- Delete a delay defrost schedule event
- Get the delay defrost schedule
Smart Diagnosis™ Function
Should you experience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer
Information Center. NFC or Wi-Fi equipped models
can also transmit data to a smartphone using the
LG Smart ThinQ application.
Smart Diagnosis™ through the
Customer Information Center
This feature is only available on models with the c
or
d logo.
This gives you the capability of speaking directly to
our trained specialists. The specialist records the
data transmitted from the appliance and uses it to
analyze the issue, providing a fast and effective
diagnosis.
1 Call the LG Electronics Customer Information
Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2 Hold the Lock button for three seconds.
• If the display has been locked for over five
minutes, you must deactivate the lock and
then reactivate it.
3 Open the right refrigerator door.
4 Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge
of the refrigerator door, when instructed to
do so by the call center.
5 Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
6 After you hear three beeps, release the
Freezer button.
7 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, resume
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