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44
EN
Symptoms Possible Cause & Solution
Ice is not
dispensed.
Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You can check the ice passage by separating
the ice bin.)
• Ice may not be dispensed properly if the ice passage is blocked. Check the
ice and clean the ice path regularly.
Water does not
come out.
Are you using unfiltered water?
• Unfiltered water can contain a large amount of various heavy metals or
foreign substances, so the filter may be clogged in the early stage regardless
of the life of the filter.
The water dispenser tank may be empty? (For non plumbed models only)
• Fill the water dispenser tank.
Water does not come out when the water tube is filled with air. (For non
plumbed models only)
• Remove the water dispenser tank by pulling it out while holding the handle.
Fill the water dispenser tank with water and refit it on the fridge shelf.
Is the water supply valve closed? (For plumbed models only)
• Open the water supply valve.
Water tastes
strange.
Is the taste of water different when comparing it with the taste of water
from the previous water purifier?
• Has the purified water or cold water not been used for an extended period of
time?
Has it been a long time since you installed and replaced the filter?
• If an expired filter is used, the purification performance may decline. It is
recommended to replace the filter according to the filter replacement period.
Have you flushed out the filter properly in the initial stage after installing
it?
• When you install or replace the filter for the first time, you need to remove air
and activated carbon residue from inside the filter. Use the appliance after
dispensing and discharging approximately 5 litres of purified water from the
dispenser by pressing the water dispensing lever. (Activated carbon is
harmless to humans.)
Has the purified water or cold water not been used for an extended
period of time?
• The taste of old water may change due to bacterial growth. Use the product
after dispensing and discharging approximately 5 litres (approximately three
minutes) from the water dispenser.
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