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30
TROUBLESHOOTING
CONCERN CAUSE SOLUTION
DISPENSER (Ice & Water) (Continued)
Dispenser will not
dispense water.
• Water filter not
seated properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Remove and reinstall the water filter.
Be sure to push the filter firmly so that
you hear it lock solidly into position.
• Replace filter cartridge. Be sure to
remove protective caps and push the
filter firmly so that you hear it lock
solidly into position.
• Open the household water line valve.
Water has an
odd taste and/
or odor.
• Water has not been
dispensed for an ex-
tended period of time.
• Unit not properly
connected to cold
water line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
Water pressure
is extremely
low.
• Cut-o and cut-on
pressures are too low
(well systems only).
• Reverse osmosis system
is in regenerative phase.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
• See the WATER SUPPLY CONNEC-
TION section.
Water not cold
enough.
• As warmer tap water
goes through the filter
and enters the water
tank the chilled water
is pushed through to
the dispenser. Once the
chilled water is used up
it will take several hours
to bring the freshly
replaced water to a
cooler temperature.
• Some models are de-
signed without a wa-
ter tank, these water
dispensing systems
are not designed to
chill water.
• Add ice to cup or container before
dispensing water.
• Add ice to cup or container before
dispensing water
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not lev-
el. It rocks on the floor
when moved slightly.
• Refrigerator is touch-
ing a wall or cabinet.
• Close both doors gently.
• Ensure floor is level and solid, and
can adequately support the refriger-
ator. Contact a carpenter to correct
a sagging or sloping floor.
• Ensure floor is level and solid, and
can adequately support the refriger-
ator. Contact a carpenter to correct
a sagging or sloping floor.
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