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Before you call for service…
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Problem Possible Causes What To Do
Freezer does not
operate
Temperature control in off or O
position.
Move the control to a colder temperature setting.
Freezer is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Freezer starts/stops
too frequently
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold. See $ERXWWKHRSHUDWLRQRI\RXUIUHH]HU
Freezer operates too
long
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold. See $ERXWWKHRSHUDWLRQRI\RXUIUHH]HU
Inadequate air circulation space
around cabinet.
See 3UHSDULQJWRLQVWDOOWKHIUHH]HU
Room or outside weather is hot. It’s normal for the freezer to work harder under these
conditions.
Freezer has been disconnected
recently for a period of time.
It takes 6-8 hours for the freezer to cool down completely.
Large amounts of warm or hot food
have been stored recently.
Warm food will cause the freezer to run more until the
desired temperature is reached
Noisy operation or
cabinet vibrates
Floor may be weak, causing freezer
to vibrate when compressor is on.
Check to make sure freezer is located on solid floor and
adjust leveling legs as needed.
Cabinet is not positioned solidly on
floor.
Adjust legs. See 3UHSDULQJWRLQVWDOOWKHIUHH]HUOr use shims
for uneven floor.
Freezer is touching the wall. Level freezer or move slightly. See /HYHO)UHH]HUV.
Freezer temperature
too warm
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid openings.
Open the lid less often.
Temperature control is set too
warm.
Turn control to a colder setting. Allow several hours for the
temperature to stabilize.
Large amounts of water or hot food
may have been stored recently.
Wait until the freezer has had a chance to reach its selected
temperature.
Freezer has been disconnected
recently.
Freezer requires 6-8 hours to cool down completely.
Foods defrosting Temperature control in off or O
position.
Move the control to a colder temperature setting.
Freezer is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace fuse or reset the breaker.
Lid left open. Check to see if package is holding lid open.
Too frequent or too long lid openings.
Open the lid less often.
Freezer temperature
too cold
Temperature control set too cold. See $ERXWWKHRSHUDWLRQRI\RXUIUHH]HU
10
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