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18
7
. Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please
visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty
service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30 calendar days
of your original purchase date. During the extended warranty period, the service includes pickup, repair
and return service, however the user will be responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered extended
warranty package, we will find alternative solutions for you, if possible, up to the extended warranty
period you have purchased.
Spare parts are available for use in the repair of the product for minimum three-year from your original
purchase date or 5 years after the end of production, whichever is longer.
For service may expose the user to risk of injury , please make sure to make the service by qualified
service person. And if there is any need for any doc. for repairing or integration, including the service
manual, spare parts list, please contact your local service center. Since any document or data from
service center is confidential, service demander should guarantee not disclosing the document or data
to any third party without authorization.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care
number) for more details.
Extended Warranty Period listed below.
• Local Standard
Warranty Period
• Extended Warranty Period • Total Warranty Period
• Depend on
different Regions
• + 1 Year • Local Standard warranty period +1
• + 2 Years • Local Standard warranty period +2
• + 3 Years • Local Standard warranty period +3
**Proof of original purchase and extended warranty purchase required.
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