Microwave Oven
User manual
MC35R8088**
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Contents
ContentsContents
Safety instructions 3
Important safety instructions 3
General safety 6
Microwave operation precautions 7
Limited warranty 7
Grounding method 7
Installation 8
What’s included 8
Accessories 8
Installation site 9
Turntable 9
Maintenance 10
Cleaning 10
Replacement (repair) 10
Care against an extended period of disuse 10
Before you start 11
Clock 11
Sound On/Off 11
About microwave energy 12
Cookware for microwave 12
Operations 13
Control panel 13
Manual mode 15
Auto mode 20
Special functions 21
Cooking Smart 22
Auto cooking 22
Manual cooking 28
Quick & Easy 36
Troubleshooting 37
Checkpoints 37
Information codes 40
Technical specications 40
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Safety instructions
Safety instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
WARNING: If the door or door seals are damaged, the oven
must not be operated until it has been repaired by a competent
person.
WARNING: It is hazardous for anyone other than a competent
person to carry out any service or repair operation that
involves the removal of a cover which gives protection against
exposure to microwave energy.
WARNING: Liquids and other foods must not be heated in
sealed containers since they are liable to explode.
WARNING: Only allow children to use the oven without
supervision when adequate instructions have been given
so that the child is able to use the oven in a safe way and
understands the hazards of improper use.
This appliance is intended to be used in household only and it
is not intended to be used such as:
• staff kitchen areas in shops, ofces and other working
environments;
• farm houses;
• by clients in hotels, motels and other residential
environments;
• bed and breakfast type environments.
Only use utensils that are suitable for use in microwave ovens.
When heating food in plastic or paper containers, keep an eye
on the oven due to the possibility of ignition.
The microwave oven is intended for heating food and
beverages. Drying of food or clothing and heating of warming
pads, slippers, sponges, damp cloth and similar may lead to risk
of injury, ignition or re.
If smoke is observed (emitted), switch off or unplug the
appliance and keep the door closed in order to stie any
ames.
Microwave heating of beverages can result in delayed eruptive
boiling, therefore care must be taken when handling the
container.
The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked before
consumption, in order to avoid burns.
Eggs in their shell and whole hard-boiled eggs should not be
heated in microwave ovens since they may explode, even after
microwave heating has ended.
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Safety instructions
Safety instructions
Children should be supervised to ensure that they do not play
with the appliance.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
This oven should be positioned proper direction and height
permitting easy access to cavity and control area.
Before using the your oven rst time, oven should be operated
with the water during 10 minute and then used.
If the oven generates a strange noise, a burning smell, or smoke
is emitted, unplug the power plug immediately and contact
your nearest service center.
The microwave oven has to be positioned so that plug is
accessible.
The oven should be cleaned regularly and any food deposits
removed.
Failure to maintain the oven in a clean condition could lead to
deterioration of the surface that could adversely affect the life
of the appliance and possibly result in a hazardous situation.
The microwave oven is intended to be used on the counter top
(freestanding) use only, the microwave oven shall not be placed
in a cabinet.
Metallic containers for food and beverages are not allowed
during microwave cooking.
The care should be taken not to displace the turntable when
removing containers from the appliance.
The appliance shall not be cleaned with a steam cleaner.
The appliance should not be cleaned with a water jet.
The appliance is not intended for installing in road vehicles,
caravans and similar vehicles etc.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
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Safety instructions
CAUTION: The cooking process has to be supervised. A short
term cooking process has to be supervised continuously.
The door or the outer surface may get hot when the appliance
is operating.
The temperature of accessible surfaces may be high when the
appliance is operating.
The surfaces are liable to get hot during use.
The appliances are not intended to be operated by means of an
external timer or separate remote-control system.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children unless they are
older than 8 and supervised.
Keep the appliance and its cord out of reach of children less
than 8 years.
WARNING: When the appliance is operated in the combination
mode, children should only use the oven under adult
supervision due to the temperatures generated.
During use the appliance becomes hot. Care should be taken to
avoid touching heating elements inside the oven.
WARNING: Accessible parts may become hot during use. Young
children should be kept away.
Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
A steam cleaner is not to be used.
WARNING: Ensure that the appliance is switched off before
replacing the lamp to avoid the possibility of electric shock.
The appliance must not be installed behind a decorative door in
order to avoid overheating.
WARNING: The appliance and its accessible parts become hot
during use.
Care should be taken to avoid touching heating elements.
Children less than 8 years of age shall be kept away unless
continuously supervised.
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Safety instructions
Safety instructions
Microwave warning
Microwave heating of beverages may result in delayed eruptive boiling; always
use caution when handling the container. Always allow beverages to stand at least
20 seconds before handling. If necessary, stir during heating. Always stir after
heating.
In the event of scalding, follow these First Aid instructions:
1. Immerse the scalded area in cold water for at least 10 minutes.
2. Cover with a clean, dry dressing.
3. Do not apply any creams, oils, or lotions.
To avoid damaging the tray or rack, do not put the tray or rack in water shortly
after cooking.
Do not use the oven for deep fat frying because the oil temperature cannot be
controlled. This could result in a sudden boil over of hot oils.
Microwave oven precautions
Only use microwave-safe utensils. Do not use metallic containers, gold or silver
trimmed dinnerware, skewers, etc.
Remove wire twist ties. Electric arcing may occur.
Do not use the oven to dry papers or clothes.
Use shorter times for small amounts of food to prevent overheating or burning.
Keep the power cord and power plug away from water and heat sources.
To avoid the risk of explosion, do not heat eggs with shells or hard-boiled eggs. Do
not heat airtight or vacuum-sealed containers, nuts, tomatoes, etc.
Do not cover the ventilation slots with cloth or paper. This is a re hazard. The
oven may overheat and turn off automatically and will remain off until it cools
sufciently.
Always use oven mitts when removing a dish.
Stir liquids halfway during heating or after heating ends and allow the liquid stand
at least 20 seconds after heating to prevent eruptive boiling.
Stand at arms length from the oven when opening the door to avoid getting
scalded by escaping hot air or steam.
Do not operate the oven when it is empty. The oven will automatically shut down
for 30 minutes for safety purposes. We recommend placing a glass of water inside
the oven at all times to absorb microwave energy in case the oven is started
accidentally.
General safety
Any modications or repairs must be performed by qualied personnel only.
Do not heat food or liquids sealed in containers for the microwave function.
Do not use benzene, thinner, alcohol, or steam or high-pressure cleaners to clean
the oven.
Do not install the oven: near a heater or ammable material; locations that are
humid, oily, dusty or exposed to direct sunlight or water; or where gas may leak;
or an uneven surface.
This oven must be properly grounded in accordance with local and national codes.
Regularly use a dry cloth to remove foreign substances from the power plug
terminals and contacts.
Do not pull, excessively bend, or place heavy objects on the power cord.
If there is a gas leak (propane, LP, etc) ventilate immediately. Do not touch the
power cord.
Do not touch the power cord with wet hands.
While the oven is operating, do not turn it off by unplugging the power cord.
Do not insert ngers or foreign substances. If foreign substances enter the oven,
unplug the power cord and contact a local Samsung service centre.
Do not apply excessive pressure or impact to the oven.
Do not place the oven over fragile objects.
Ensure the power voltage, frequency, and current matches the product
specications.
Firmly plug the power plug into the wall socket. Do not use multiple plug adapters,
extension cords, or electric transformers.
Do not hook the power cord on metal objects. Make sure the cord is between
objects or behind the oven.
Do not use a damaged power plug, power cord, or loose wall socket. For damaged
power plugs or cords, contact a local Samsung service centre.
Do not pour or directly spray water onto the oven.
Do not place objects on the oven, inside, or on the oven door.
Do not spray volatile materials such as insecticide on the oven.
Do not store ammable materials in the oven. Because alcohol vapours can contact
hot parts of the oven, use caution when heating food or drinks containing alcohol.
Children may bump themselves or catch their ngers on the door. When opening/
closing the door, keep children away.
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Safety instructions
Because these following operating instructions cover various models, the
characteristics of your microwave oven may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any questions
or concerns, contact a local Samsung service centre or nd help and information
online at www.samsung.com.
Use this oven for heating food only. It is intended for domestic use only. Do not
heat any type of textiles or cushions lled with grains. The manufacturer cannot
be held liable for damage caused by improper or incorrect use of the oven.
To avoid deterioration of the oven surface and hazardous situations, always keep
the oven clean and well maintained.
Grounding method
Ground terminal
You must plug the product to the
grounded outlet.
• Otherwise, there is a risk of electric
shock, re, or product damage.
• If the power outlet is not equipped
with a grounded terminal, connect the
provided ground wire to the ground
conductor.
CAUTION
Do not connect the ground wire to the gas
pipe, water pipe, or phone lines.
Install the oven in compliance with the clearances in this manual. (See Installing
your microwave oven.)
Use caution when connecting other electrical appliances to sockets near the oven.
Microwave operation precautions
Failure to observe the following safety precautions may result in harmful exposure
to microwave energy.
• Do not operate the oven with the door open. Do not tamper with the safety
interlocks (door latches). Do not insert anything into the safety interlock holes.
• Do not place any object between the oven door and front face or allow food
or cleaner residue to accumulate on sealing surfaces. Keep the door and door
sealing surfaces clean by wiping with a damp cloth and then with a soft, dry
cloth after each use.
• Do not operate the oven if it is damaged. Only operate after it has been
repaired by a qualied technician.
Important: the oven door must close properly. The door must not be bent; the
door hinges must not be broken or loose; the door seals and sealing surfaces
must not be damaged.
• All adjustments or repairs must be done by a qualied technician.
Limited warranty
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit or accessory was caused by the customer. Items
this stipulation covers include:
• Door, handles, out-panel, or control panel that are dented, scratched, or
broken.
• A broken or missing tray, guide roller, coupler, or wire rack.
Use this oven only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating your
oven.
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Installation
InstallationInstallation
What’s included
Make sure all parts and accessories are included in the product package. If you
have a problem with the oven or accessories, contact a local Samsung customer
centre or the retailer.
Oven at a glance
01
02
03 04
01 Control panel 02 Safety Door Lock 03 Door Handle
04 Door
Accessories
The oven comes with different accessories that help you prepare different types of
food.
Roller ring Turntable Crusty plate
Low rack High rack Pro Steamer *
NOTE
Availability of accessories with an asterisk (*) depends on the oven model.
Roller ring Put in the centre of the base. It supports the turntable.
Turntable Put on the roller ring with the centre tting the coupler. It
serves as a cooking base.
Racks Use one of these racks as appropriate to cook two dishes
simultaneously. A smaller dish on the turntable, and the
other on the selected rack. You can use these racks with Grill
Convection or Combination Cooking.
NOTE
Do not use wire racks with Microwave mode.
Crusty plate Put on the turntable. Use this to brown food, or to keep pastries
or pizza crisp.
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Installation
Pro Steamer (MC35R8088L* models only)
• The Pro Steamer is a set of the stainless-steel cover, steam
tray, and Crusty plate, which is designed for steam cooking.
Use the Pro Steamer to brown food such as pastry and
pizza dough with Microwave mode. Do not use with other
cooking modes.
• See the Steam cooking guide on page 35.
CAUTION
• The Pro Steamer is dedicated to this model. Do not use
the Pro Steamer with other models or products. A re or
property damage may occur.
• Do not use the Pro Steamer without water or food inside.
Fill the Pro Steamer with at least 500 ml of water before
use. Otherwise, cooking may be incomplete, or a re or
property damage may occur.
• Make sure to use oven gloves when taking the Pro Steamer
out because the Pro Steamer becomes very hot when
cooking is complete.
• Make sure to properly assemble the Pro Steamer including
the cover before cooking. Eggs or chestnuts may explode
without the cover or Crusty plate.
NOTE
Do not operate the oven without the turntable on the roller ring.
Installation site
01
04
03
02
01 85 cm from the oor
02 10 cm from the rear wall
03 10 cm from the side
04 20 cm from above
• Select a at, level surface approx. 85
cm above the oor. The surface must
support the weight of the oven.
• Secure room for ventilation, at least 10
cm from the rear wall and both sides,
and 20 cm from above.
• Do not install the oven in hot or damp
surroundings, such as next to other
microwave ovens or radiators.
• Conform to the power supply
specications of this oven. Use only
approved extension cables if you need
to use.
• Wipe the interior and the door seal
with a damp cloth before using your
oven for the rst time.
Turntable
Remove all packing materials inside the
oven.Install the roller ring and turntable.
Check that the turntable rotates freely.
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Maintenance
MaintenanceMaintenance
Cleaning
Clean the oven regularly to prevent impurities from building up on or inside the
oven. Also pay special attention to the door, door sealing, and turntable and roller
ring (applicable models only).
If the door won’t open or close smoothly, rst check if the door seals have built up
impurities. Use a soft cloth in soapy water to clean both the inner and outer sides
of the oven. Rinse and dry well.
To remove stubborn impurities with bad smells from inside the oven
1. With an empty oven, put a cup of diluted lemon juice on the centre of the
turntable.
2. Heat the oven for 10 minutes at max power.
3. When the cycle is complete, wait until the oven cools down. Then, open the
door and clean the cooking chamber.
To clean inside swing-heater models
A
To clean the upper area of the cooking
chamber, lower the top heating element by
45 ° (A) as shown. This will help clean the
upper area. When done, reposition the top
heating element.
CAUTION
• Keep the door and door sealing clean and ensure the door opens and closes
smoothly. Otherwise, the oven’s lifecycle may be shortened.
• Take caution not to spill water into the oven vents.
• Do not use any abrasive or chemical substances for cleaning.
• After each use of the oven, use a mild detergent to clean the cooking chamber
after waiting for the oven to cool down.
Replacement (repair)
WARNING
This oven has no user-removable parts inside. Do not try to replace or repair the
oven yourself.
• If you encounter a problem with hinges, sealing, and/or the door, contact a
qualied technician or a local Samsung service centre for technical assistance.
• If you want to replace the light bulb, contact a local Samsung service centre.
Do not replace it yourself.
• If you encounter a problem with the outer housing of the oven, rst unplug
the power cord from the power source, and then contact a local Samsung
service centre.
Care against an extended period of disuse
If you don’t use the oven for an extended period of time, unplug the power cord
and move the oven to a dry, dust-free location. Dust and moisture that builds up
inside the oven may affect the performance of the oven.
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Before you start
Before you start
There are a couple of components that you should know before going directly to
a recipe. Before or during any cooking mode, you can set/change the clock or the
kitchen timer to your needs.
Clock
It is important to set the correct clock time to ensure correct automatic operations.
1. Turn on the oven and wait for several
seconds to enter Standby state. The
hour element blinks.
2. Use the arrow buttons to set the hour,
and then press OK. The minute element
blinks.
3. Use the arrow buttons to set the
minute, and then press OK.
NOTE
• To change the current time later, hold down the up arrow ( ) for 3 seconds
and follow the above steps.
• The clock time cannot be changed during operations.
Sound On/Off
You can turn on or off the key tone, beep, or alarm. This setting is available only in
Standby state (when the current time is displayed).
1. To mute the sound, hold down for 3
seconds. “OFF” appears on the display.
2. To unmute the sound, hold down
again for 3 seconds. “ON” appears on
the display.
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Before you start
Before you start
About microwave energy
Microwaves are high-frequency electromagnetic waves. The oven uses the prebuilt
magnetron to generate microwaves which are used to cook or reheat food without
deforming or discolouring the food.
1. The microwaves generated by the
magnetron are distributed uniformly
through the whirling distribution
system. This is why the food is cooked
evenly.
2. The microwaves are absorbed down
to the food up to a depth of approx.
2.5 cm. Then, the microwaves are
dissipated inside the food as cooking
continues.
3. The cooking time is affected by the
following conditions of the food.
• Quantity and density
• Moisture content
• Initial temperature (especially,
when frozen)
NOTE
The cooked food keeps heat in its core after cooking is complete. This is why you
must respect the standing time specied in this manual, which ensures cooking
evenly down to the core.
Cookware for microwave
Cookware used for Microwave Mode must allow microwaves to pass through
and penetrate food. Metals such as stainless steel, aluminum and copper reect
microwaves. Therefore, do not use cookware made of metallic materials. Cookware
marked microwave - safe is always safe for use. For additional information on
appropriate cookware refer to the following guide and place a glass of water or
some food on the turntable.
Requirements:
• Flat bottom and straight sides
• Tight-tting lid
• Well-balanced pan with handles that weigh less than the main pan
Material
Microwave-
safe
Description
Aluminium foil Use for a small serving size to
protect against overcooking.
Arcing can occur if the foil is
near the oven wall or if using an
excessive amount of foil.
Crusty plate Do not use for preheating for
more than 8 minutes.
Bone china or earthenware Porcelain, pottery, glazed
earthenware and bone china are
usually microwave-safe, unless
decorated with a metal trim.
Disposable polyester cardboard
dishes
Some frozen foods are packaged
in these dishes.
Fast-food
packaging
Polystyrene cups
or containers
Overheating may cause these
to melt.
Paper bags or
newspaper
These may catch re.
Recycled paper or
metal trims
These may cause arcing
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Before you start
Material
Microwave-
safe
Description
Glassware Oven-to-table
ware
Microwave-safe unless
decorated with metal trims.
Fine glassware Delicate glassware may break or
crack by rapid heating.
Glass jars Appropriate for warming only.
Remove the lid before cooking.
Metal Dishes These may cause arcing or re.
Freezer bag with
twist-ties
Paper Plates, cups,
napkins, and
kitchen paper
Use to cook for a short time.
These absorb excess moisture.
Recycled paper Causes arcing.
Plastic Containers Use thermoplastic containers
only. Some plastics may warp or
discolour at high temperatures.
Cling lm Use to maintain moisture after
cooking.
Freezer bags Use boilable or ovenproof bags
only.
Wax or grease-proof paper Use to maintain moisture and
prevent spattering.
: Microwave safe : Use caution : Microwave unsafe
Operations
Control panel
The front panel comes in a wide range of materials and colours. For improved
quality, the actual appearance of the oven is subject to change without notice.
01 0502
04
07
06
09 10
0803
01 Feature panel Press to select a desired cooking mode or function.
02 Display Shows necessary information of selected function or
settings.
03 Up / Down Use to adjust the setting value for your selection.
04 OK Press to conrm your settings.
05 Back Press to return to the default setting.
06 Temperature/
Power Level
Use to change the temperature or power level.
07 Turntable Press to toggle on and off the turntable.
08 Start Press to start cooking. This button is also used to fast
preheat the oven at maximum power level.
09 Stop Press to stop operation. This button is also used to
cancel the current mode.
10 Child Lock Press and hold for 3 seconds to activate or deactivate.
Child Lock is available only in Standby state.
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Operations
Operations
NOTE
• Standby state: After 5 minutes of inactivity on the control panel, the oven
enters Standby state where only the current time is displayed. After 25 more
minutes of inactivity, the oven enters Stop state.
• Stop state: When the oven restarts after powering off, only the relevant
buttons to the last user action are lit.
Feature overview
Feature
Temperature
range
Default
temperature
Max. time
Manual
mode
Hot Blast
160-230 °C 200 °C 60 min.
Hot Blast is similar to Convection mode.
However, the heating elements generate
stronger heat and distribute stronger air
current inside the oven. This is designed to
cook faster while keeping or improving the
taste.
Convection
40-230 °C 180 °C 60 min.
The heating elements generate heat, which
is evenly distributed inside the oven by the
convection fan. Use this mode for frozen
food or baking.
Convection
Combo
40-200 °C
100-450 W
180 °C
450 W
60 min.
The heating elements generate heat and
the convection fan distributes the heat
inside the oven, which is reinforced by the
microwave energy.
Feature
Temperature
range
Default
temperature
Max. time
Manual
mode
Microwave
100-900 W 900 W 90 min.
The microwave energy enables food to be
cooked or reheated without changing either
the form or the colour.
Grill
180 °C 180 °C 60 min.
Use this for grilling food such as meat.
Grill Combo
180 °C
100-600 W
180 °C
600 W
60 min.
The heating elements generate heat, which
is reinforced by the microwave energy.
Auto mode
Hot Blast
Auto
To accommodate rst-time users of Hot
Blast mode, the oven offers 10 auto
programmes.
Auto
For cooking beginners, the oven offers a
total of 25 auto cooking programmes.
Power
Defrost
The oven offers 5 defrosting programmes
for your convenience.
Special
functions
Keep Warm
50-80 °C 60 °C 3 hrs.
Use this only for keeping foods warm that
have just been cooked.
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Operations
Manual mode
Step 1. Select mode
On the feature panel, press a manual
mode., for example, Convection. The default
temperature (or power level) blinks.
Step 2. Set temperaure or Power level
Use the / buttons to adjust the default
temperature (or power level). When done,
press OK to move to the time elements.
NOTE
The power level, unless otherwise
mentioned, is adjusted according to the set
temperature.
If the power level or temperature is not
specied within 5 seconds, the oven moves
to the cooking time session.
Step 3. Set cooking time
Use the / buttons to set the cooking
time. When done, press START ( ).
NOTE
You can set cooking time after preheating.
Step 4. Preheat
The oven starts preheating until it reaches
the set temperature. When complete, the
oven beeps and the indicator disappears.
CAUTION
• Always use oven gloves while taking out food.
• Microwave oven may operate for 5 minutes to be cooled when the
temperature of oven cavity is hot after cooking. will be displayed.
To change the cooking time during cooking
Use the / buttons to adjust the cooking
time. Your changes will be applied instantly,
and the oven resumes cooking with the new
settings.
To change the temperature or power level during cooking
Press . The temperature (or power level)
element blinks.
Use the / buttons to adjust the
temperature (or power level), and then press
OK or to conrm the changes.
To stop operation
Press Stop ( ) once to stop operation, or
twice to cancel the current mode and enter
Standby state.
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Operations
Operations
Hot Blast
Hot Blast is similar to Convection mode. However, the heating elements generate
stronger heat and distribute stronger air ow inside the oven. This is designed
to cook faster while keeping or improving the taste. You can use the Low rack, or
combination of the Low rack and Crusty plate on the turntable.
Step 1
>
Step 2
>
Step 3
>
Step 4
Hot Blast Temperature Cooking time Preheating
1. Put the Low rack, or combination of
the Low rack and Crusty plate on the
turntable.
2. Put food in suitable cookware, then on
the rack, and then close the door.
3. Follow steps 1-4 in the Manual mode
on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
CAUTION
Do not use this mode for baking breads, or cooking confectionery. The stronger
heat can burn the top of the foods.
Convection
The heating elements generate heat, which is evenly distributed inside the oven
by the convection fan. You can use the Low rack, or combination of the Low rack
and Crusty plate on the turntable. Use this mode for biscuits, individual scones,
rolls, and cakes as well as fruit cakes, choux, and soufés.
Step 1
>
Step 2
>
Step 3
>
Step 4
Convection Temperature Cooking time Preheating
1. Put the Low rack, or combination of
the Low rack and Crusty plate on the
turntable.
2. Put food in suitable cookware, then on
the rack, and then close the door.
3. Follow steps 1-4 in the Manual mode
on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
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Operations
Convection Combo
This combination mode combines the microwave energy with hot air, resulting in
reduced cooking time and producing a brown, crispy surface of the food. Use this
for all kinds of meat and poultry as well as casseroles and gratin dishes, sponge
cakes and light fruit cakes, pies and crumbles, roast vegetables, scones, and breads.
Step 1
>
Step 2
>
Step 3
>
Step 4
Convection
Combo
Temperature
and Power
level
Cooking time Preheating
1. Put the Low rack, or the combination
of the Low rack and Crusty plate on the
turntable.
2. Put food in suitable cookware, then on
the rack, and then close the door.
3. Follow steps 1-4 in the Manual mode
on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
CAUTION
Use only ovenproof cookware, such as glasses, potteries, or bone china without
metal trim.
Microwave
Microwaves are high-frequency electromagnetic waves. The microwave energy
enables food to be cooked or reheated without changing either the form or the
colour.
• Use only microwave-safe cookware.
Step 1
>
Step 2
>
Step 3
>
Step 4
Microwave Power level Cooking time -
1. Put food on a microwave-safe
container, and then put the container in
the centre of the turntable.
• For steam cooking, use Pro
Steamer. (Refer to the To use Pro
Steamer section.)
2. Close the door.
3. Follow steps 1-3 in the Manual mode
on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
Simple start
To simply heat food for a short period of
time at maximum power (900 W), select
Microwave, and then press START ( ).
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Operations
Operations
Power level
Level Percentage (%) Output power (W) Description
HIGH 100 900 Use to heat up liquid.
HIGH LOW 83 750 Use to heat up and cook.
MEDIUM HIGH 67 600
MEDIUM 50 450 Use to cook meat and heat up
vegetables.
MEDIUM LOW 33 300
DEFROST 20 180 Use to defrost before cooking.
LOW 11 100 Use to defrost vegetables.
To use Pro Steamer
You can manually steam cook your food using Pro Steamer.
03
02
01
01 Steam plate / Crusty plate
02 Steam tray
03 Stainless steel lid
1. Pour 500 ml of cold water into the
steam plate. Put the steam tray on the
steam plate, add food on the tray, and
then close the stainless steel lid. Put Pro
Steamer in the centre of the turntable.
2. Follow the steps 2-4 in the Microwave
section for the rest of the cook settings.
• For detailed cooking instructions,
refer to the Steam cooking guide
on page 35.)
NOTE
Always check your cooking settings before
leaving the oven unattended.
CAUTION
Make sure you close the lid onto the Pro
steamer so that it ts into the steam plate/
crusty plate. The eggs or the chestnuts may
explode if the lid is not closed properly.
CAUTION
• Never use this Pro Steamer with a different product or model.
It may cause a re or fatal damage to the product.
• Do not use the Pro Steamer without water or food inside. When you use this
Pro Steamer, pour at least 500 ml of water before use. If the amount of water
is less than 500 ml, it may cause incomplete cooking, or may cause a re or
fatal damage to the product.
• Caution must be taken when removing the container from inside the Pro
Steamer after cooking, as it will be very hot.
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Operations
Grill
The heating elements generate heat. Make sure they are in the horizontal position.
Step 1
>
Step 2
>
Step 3
>
Step 4
Grill - Cooking time -
1. Put the High rack, or the combination
of High rack and Crusty plate on the
turntable.
2. Put food in suitable cookware, then on
the rack, and then close the door.
3. Follow steps 1 and 3 in the Manual
mode on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
Grill Combo
The heating elements generate heat, which is reinforced by the microwave energy.
Use only microwave-safe cookware, such as glass or ceramic cookware.
Step 1
>
Step 2
>
Step 3
>
Step 4
Grill Combo Power level Cooking time -
1. Put the High rack, or the combination
of High rack and Crusty plate on the
turntable.
2. Put food in suitable cookware, then on
the rack, and then close the door.
3. Follow steps 1-3 in the Manual mode
on page 15.
4. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
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Operations
Operations
Auto mode
The oven offers 3 different auto modes for your convenience: Hot Blast Auto, Auto
Cook, and Power Defrost. Select one that best ts your needs.
Step 1. Select mode
On the feature panel, press an auto mode,
for example, Hot Blast Auto. The default
programme number blinks.
Step 2. Select programme
Use the / buttons to select a preferred
programme and the press OK. The default
weight for the programme blinks.
Step 3. Set serving size or weight
Use the / buttons to set the serving size
(or weight). When done, press START ( ).
CAUTION
Always use oven gloves while taking out food.
NOTE
The cooking time is pre-programmed according to the auto mode, which cannot be
changed.
Hot Blast Auto
Hot Blast is similar to Convection mode. However, the heating elements generate
stronger heat and distribute stronger air ow inside the oven. This is designed to
cook faster while keeping or improving the taste.
To accommodate rst-time users of Hot Blast mode, the oven offers 10 auto
programmes.
Step 1
>
Step 2
>
Step 3
Hot Blast Auto 1 to 10 Serving size
1. Put food in suitable cookware, then on
the turntable, and then close the door.
2. Follow steps 1-3 in the Auto mode on
page 20.
3. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
CAUTION
Do not use this mode for baking breads, or cooking confectionery. The stronger
heat can burn the top of the foods.
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Operations
Auto Cook
For cooking beginners, the oven offers a total of 25 auto cooking programmes.
Take advantage of this feature to save you time or shorten your learning curve.
The cooking time and temperature will be adjusted according to the selected
recipe.
Step 1
>
Step 2
>
Step 3
Auto 1 to 25 Serving size
1. Put food in suitable cookware, then on
the turntable, and then close the door.
2. Follow steps 1-3 in the Auto mode on
page 20.
3. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
Power Defrost
The oven offers 5 defrosting programmes for your convenience. The time and
power level are automatically adjusted according to the selected programme.
Step 1
>
Step 2
>
Step 3
Power Defrost 1 to 5 weight
1. Put food in suitable cookware, then on
the turntable, and then close the door.
2. Follow steps 1-3 in the Auto mode on
page 20.
3. When cooking is complete, “0:00”
blinks. Use oven gloves to take out
food.
Special functions
Keep Warm
With this function, only the convection heating element operates, and it cycles on
and off to keep food warm.
When cooking is complete,
1. On the feature panel, press . The
default temperature (60 °C) blinks.
2. Use the / buttons to adjust the
temperature, and then press OK to
move to the time element.
3. Use the / buttons to set the time,
and then press START ( ). The oven
starts warming.
CAUTION
• Always use oven gloves while taking out food.
• Do not use this function to reheat cold foods. Use this only for keeping foods
warm that have just been cooked.
• Do not run this function for more than 3 hour. Otherwise, this may affect the
food quality.
• To keep food crispy, do not cover the food with Keep Warm.
NOTE
To change the temperature during the cycle, press , and repeat step 2 above.
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Cooking Smart
Cooking Smart
Keep Warm guide
Food Temperature
(°C)
Standing
time (min.)
Directions
Meals 80 30 For keeping meat, chicken, gratin,
pizza, potatoes, and plated meals
warm.
Drinks 80 30 For keeping water, milk, and coffee
warm.
Breads/
pastries
60 30 For keeping bread, toast, rolls,
mufns, and cake warm.
Dishes/
crockery
70 30 For preheating dishes and
crockery. Arrange the dishes over
the turntable. Do not overload.
(maximum load: 7 kg)
Cooking Smart
Auto cooking
Hot Blast Auto guide
Food Serving
size (g)
Directions
H1 Frozen Pan
Pizza
400-450 Remove a package and place the Pizza on a
low rack. Put in the oven. After cooking, stand
for 2-3 minutes.
H2 Homemade
Pizza
500-550 Ingredients
• Pizza dough (200-220 g)
150 g strong white bread our, 3 g dried
yeast, 0.5 tbsp olive oil, 100 ml warm
water, 0.5 tbsp sugar and salt
• Topping
100 g Sliced Vegetables, 100 g Tomato
puree, 80-100 g grated Mozzarella
cheese
Method
Put the our, yeast, oil, salt and warm water
in a bowl and mix to a wettish dough. Knead
in a mixer or by hand about 5-10 mins. Cover
with lid and prove for 30 min.
Roll out into crusty plate. Spread the tomato
puree on the dough and add vegetables.
Sprinkle cheese evenly on top.
put them on the low rack. After cooking,
stand for 2-3 minutes.
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Cooking Smart
Food Serving
size (g)
Directions
H3 Homemade
Lasagne
1000-1100 Ingredients
2 tbsp olive oil, 500 g minced beef, 100 g
tomato sauce, 100 ml beef stock, 150 g dried
lasagne sheets, 1 onion (chopped) 1 tsp each
of dried parsley akes, oregano, basil, 200 g
grated mozzarella cheese
Method
Sauce: Heat the oil in a frying pan, then cook
the minced beef and chopped onion for about
10 min until browned all over. Pour over the
tomato sauce and beef stock, add the dried
herbs. Bring up to the boil, then simmer for
10 min.
Use dried, precooked lasagna noodles.
Layer noodle, meat sauce, and cheese then
repeat. Then sprinkle evenly with remaining
mozzarella cheese on the top of noodles
and put them on the low rack. After cooking,
stand for 2-3 minutes.
Food Serving
size (g)
Directions
H4 Homemade
Gratin
600-650
1200-1250
Ingredients (1200-1250 g)
800 g potatoes, 100 ml milk, 100 ml cream,
50 g beaten whole egg, 1 tsp each of salt,
pepper, nutmeg, 150 g grated mozzarella
cheese, butter, thyme
* In case of 600-650 g, Use half quantity.
Method
Peel potatoes and slice them to 3 mm
thickness. Rub the butter all over the surface
of a gratin dish, about 18 x 28 cm. Spread
the slices on a clean towel and keep them
covered with the towel while you prepare the
rest of the ingredients.
Mix the rest of the ingredients except for
grated cheese into a large bowl and stir well.
Layer the potato slices in the dish slightly
overlapping and pour the mixture over the
potatoes. Spread the grated cheese over the
top and bake. Put them on the low rack. After
cooking, serve sprinkled with a few fresh
thyme leaves. After cooking, stand for 2-3
minutes.
H5 Frozen
French
Fries
300-350
400-450
Distribute frozen oven chips evenly on the
crusty plate. Set plate on low rack. After
cooking, stand for 2-3 minutes.
H6 Frozen
Buffalo
Wings
400-450
500-550
Put the Frozen Buffalo wings (pre-cooked and
spiced) on a crusty plate. Set plate on high
rack. Put them in the oven. After cooking,
stand for 2-3 minutes.
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Cooking Smart
Cooking Smart
Food Serving
size (g)
Directions
H7 Roast
Chicken
Pieces
500-600
900-1000
Weigh chicken pieces and brush with oil and
spices. Place them evenly on high rack. When
the beep sounds, turn the chicken over and
press start to continue. After cooking, stand
for 2-3 minutes.
H8 Roast
Chicken
1200-1300 Brush the chicken oil and spices fully. Put
Breast side down rst, in the middle of
low rack. When the beep sounds, turn the
chicken over by using tongs and press the
start to continue. After cooking, stand for
2-3 minutes.
H9 Beef Steak
Pie
500-600 Ingredients
200 g beef, cubed, 1 tbsp olive oil,
1/2 onion(sliced), 80 g mushroom(sliced),
1 tbsp each of parsley and thyme, chopped,
1 tbsp Worcestershire sauce, salt and pepper,
2 tbsp our, 100 ml hot beef stock,120 g
ready-made pastry dough, 1 egg yolk
(beaten)
Method
Sprinkle the beef with four, salt and pepper.
Fry them in a frying pan with oil, stirring
frequently until browned. Add onion,
mushroom, parsley, thyme, Worcestershire
sauce and beef stock and broil. After broiling,
reduce to simmer for an hour.
Pour the lling mixture to an oven dish and
cover with the pie pastry sheet and press the
edge together to seal. Decorate with pastry
trimming with knife and pork. Cut cross the
top and brush with beaten egg yolk. Put them
on the low rack. After cooking, stand for 2-3
minutes.
Food Serving
size (g)
Directions
H10 Homemade
Mini Quiche
400-500 Ingredients
• Pastry
200 g plain our, 80 g butter, 1 egg
• Mixture
30 g bacon, cubed, 60 g Cream, 60 g
Cream fraiche, 2 egg, 40 g grated cheese,
salt and pepper
Method
To make the pastry, put the our, butter and
eggs in a bowl and mix to a soften pastry and
then rest it in the refrigerator for 30 mins.
Roll out the pastry and place in buttered
metal tins (like mufn mould for 6 mini
quiches). Mix the cream, cubed bacon, cream
fraiche, egg, cheese, salt, pepper and pour the
mixture into the moulds. Put them on the low
rack. After cooking, stand for 5 minutes.
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Cooking Smart
Auto cook guide
Food Serving
size (g)
Directions
A1 Frozen
Lasagne
400-450 Put frozen lasagne into a suitable sized
ovenproof dish. Put dish on low rack.
After cooking, stand for 3-4 min.
A2 Frozen Thin
Pizza
300-350
400-450
Put frozen pizza on the low rack. After
cooking, stand for 1-2 min.
A3 Plated Meal
(3 components)
300-350
400-450
Put on a ceramic plate and cover with
microwave cling lm. This programme
is suitable for meals consisting of 3
components (e.g. meat with sauce,
vegetables and a side dish like potatoes,
rice or pasta). After cooking, stand for 2-3
minutes.
A4 Ready Meal
(1 component)
300-350
400-450
Put on a ceramic plate and cover with
microwave cling lm. After cooking, stand
for 2-3 minutes.
A5 Roast Fish 300-400
500-600
Brush skin of whole sh (trout or
gilthead) with oil and add herbs and
spices. Put sh side by side, head to tail
on the high rack. Turnover as soon as the
beep sounds. After cooking, stand for 2-3
minutes.
A6 Roast Beef 800-1000
1200-1400
Brush beef with oil and spice it with
pepper and salt. Put it on the low rack,
rst with the fat side down. After cooking,
wrap in aluminium foil and stand for 10-
15 minutes.
Food Serving
size (g)
Directions
A7 Roast Pork 800-1000
1200-1400
Brush pork with oil and spice it with
pepper and salt. Put it on the low rack,
rst with the fat side down. After cooking,
wrap in aluminium foil and stand for 10-
15 minutes.
A8 Grilled Chicken
Breasts
300-400
500-600
Rinse chicken breast, marinate and put
them on the high rack. Turnover as soon
as the beep sounds. After cooking, stand
for 2-3 minutes.
A9 Grilled Salmon
Fillets
300-400
500-600
Brush salmon llets with oil and spice.
Put sh steaks evenly on the high rack.
Turnover as soon as the beep sounds.
After cooking, stand for 2-3 minutes.
A10 Grilled Fish
Fillets
500-600 Brush sh llets with oil and spice.
Put sh llets evenly on the high rack.
Turnover as soon as the beep sounds.
After cooking, stand for 2-3 minutes.
A11 Frozen Bread
Rolls
400-500 Put frozen bread rolls on the low rack.
After cooking, stand for 1-2 minutes.
A12 Brownies 700-750 Put pre-mixture, egg, water, sunower oil
in a bowl and mix well. Pour mixture in a
glass tray on the low rack. After cooking,
stand for 10 minutes. As your preference,
you can put some nuts in brownie.
A13 Roast
Vegetables
200-250
300-350
Slice fresh vegetables (e.g. pieces of
pepper, onions, courgette slices and
mushrooms) and brush oil, spice. Put them
on crusty plate. Set plate on the high rack.
After cooking, stand for 2-3 minutes.
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Cooking Smart
Cooking Smart
Food Serving
size (g)
Directions
A14 Frozen Potato
Croquettes
300-350
400-450
Distribute frozen potato croquettes evenly
on the crusty plate. Set plate on low rack.
After cooking, stand for 2-3 minutes.
A15 Homemade
French Fries
300-350
400-450
Peel potatoes and cut into sticks with
a thickness of 10x10 mm. Soak in cold
water (for 30 min.). Dry them with a
towel, weigh them and brush with 5 g
oil and spice. Distribute homemade fries
evenly on the crusty plate. Set plate on
low rack. After cooking, stand for 2-3
minutes.
A16 Potato Wedges 300-350
400-450
Wash normal sized potatoes and cut them
into wedges. Brush with olive oil and
spices. Put them with the cut side on the
crusty plate. Set plate on high rack. After
cooking, stand for 2-3 minutes.
A17 Frozen Onion
Rings
200-250
300-350
Distribute frozen onion rings evenly on
the crusty plate. Set plate on low rack.
After cooking, stand for 2-3 minutes.
A18 Frozen Prawns 300-350
400-450
Distribute frozen prawns evenly on the
crusty plate. Set plate on low rack. After
cooking, stand for 2-3 minutes.
A19 Frozen Fried
Squids
200-250
300-350
Distribute frozen fried squids evenly on
the crusty plate. Set plate on low rack.
After cooking, stand for 2-3 minutes.
A20 Frozen Chicken
Nuggets
300-350
400-450
Distribute frozen chicken nuggets evenly
on the crusty plate. Set plate on high rack.
After cooking, stand for 2-3 minutes.
Food Serving
size (g)
Directions
A21 Pizza Dough 300-500 Put dough in suitable sized bowl and set
on the low rack. Cover with aluminium
foil.
A22 Cake Dough 500-800 Put dough in suitable sized bowl and set
on the low rack. Cover with aluminium
foil.
A23 Bread Dough 600-900 Put dough in suitable sized bowl and set
on the low rack. Cover with aluminium
foil.
A24 Yogurt – Small
Ceramic Cup
500 Distribute 150 g natural yogurt into 5
ceramic cups or small glass jars evenly
(30 g each). Add 100 ml milk into each
cup. Use long-life milk (room-temperature;
3.5 % fat). Cover each with cling lm and
set in a circle on turntable. After nish,
keep 6 hours in a refrigerator. For the
rst time we recommend to use dried
yogurt bacteria ferment.
A25 Yogurt – Large
Glass Bowl
500 Mix 150 g natural yogurt with 500 ml
long-life milk (room-temperature; 3.5 %
fat). Pour evenly into large glass bowl.
Cover with cling lm and set on turntable.
After nish, keep 6 hours in a refrigerator.
For the rst time we recommend to use
dried yogurt bacteria ferment.
NOTE
The turntable is not rotating while fermenting yogurt.
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Cooking Smart
Power Defrost guide
Food Serving
size (g)
Directions
d1 Meat 200-1500 Shield the edges with aluminium foil. Turn
the meat over, when the oven beeps. This
programme is suitable for beef, lamb,
pork, steaks, chops, minced meat. Stand
for 20-60 minutes.
d2 Poultry 200-1500 Shield the leg and wing tips with
aluminium foil. Turn the poultry over,
when the oven beeps. This programme
is suitable for whole chicken as well as
for chicken portions. Stand for 20-60
minutes.
d3 Fish 200-1500 Shield the tail of a whole sh with
aluminium foil. Turn the sh over, when
the oven beeps. This programme is
suitable for whole shes as well as for
sh llets. Stand for 20-50 minutes.
Food Serving
size (g)
Directions
d4 Bread/Cake 100-1000 Put bread horizontally on a piece of
kitchen paper and turn over, as soon as
the oven beeps. Place cake on a ceramic
plate and if possible, turn over, as soon
as the oven beeps. (Oven keeps operating
and is stopped, when you open the door.)
This programme is suitable for all kinds
of bread, sliced or whole, as well as
for bread rolls and baguettes. Arrange
bread rolls in a circle. This programme
is suitable for all kinds of yeast cake,
biscuit, cheese cake and puff pastry. It
is not suitable for short/crust pastry,
fruit and cream cakes as well as for cake
with chocolate topping. Stand for 10-30
minutes.
d5 Fruit 100-600 Spread fruits evenly into a at glass dish.
This programme is suitable for all kind of
fruits. Stand for 5-20 minutes.
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Cooking Smart
Cooking Smart
Manual cooking
Microwave cooking guide
• Do not use metal containers with Microwave mode. Always put food
containers on the turntable.
• It is recommended to cover the food for best results.
• After cooking is complete, let the food settle in its own steam.
Frozen vegetables
• Use a glass Pyrex container with a lid.
• Stir vegetables twice during cooking, and once after cooking.
• Add seasoning after cooking.
Food
Serving size
(g)
Power (W)
Cooking
time (min.)
Standing
time (min.)
Spinach 150 600 5-7 2-3
Add 15 ml (1 tbsp.) of cold water.
Broccoli 300 600 8-10 2-3
Add 30 ml (2 tbsp.) of cold water.
Peas 300 600 7-9 2-3
Add 15 ml (1 tbsp.) of cold water.
Green beans 300 600 7½-9½ 2-3
Add 30 ml (2 tbsp.) of cold water.
Mixed vegetables
(carrots, peas, corn)
300 600 7-9 2-3
Add 15 ml (1 tbsp.) of cold water.
Mixed vegetables
(Chinese style)
300 600 7½-9½ 2-3
Add 15 ml (1 tbsp.) of cold water.
Fresh vegetables
• Use a glass Pyrex container with a lid.
• Add 30-45 ml of cold water for every 250 g.
• Stir once during cooking, and once after cooking.
• Add seasoning after cooking.
• For faster cooking, it is recommended to cut into smaller, even sizes.
• Cook all fresh vegetables using full microwave power (900 W).
Food Serving size (g)
Cooking time
(min.)
Standing time
(min.)
Broccoli 250
500
3-4
6-7
3
Prepare even sized orets. Arrange the stems to the
centre
Brussels sprouts 250 5-6 3
Add 60–75 ml (4-5 tbsp.) of water.
Carrots 250 4-5 3
Cut carrots into even sized slices.
Cauliower 250
500
4-5
7-8
3
Prepare even sized orets. Cut big orets into halves.
Arrange stems to the centre.
Courgettes 250 3-4 3
Cut courgettes into slices. Add 30 ml (2 tbsp.) of water or
a knob of butter. Cook until just tender.
Egg Plants 250 3-4 3
Cut egg plants into small slices and sprinkle with 1
tablespoon lemon juice.
Leeks 250 3-4 3
Cut leeks into thick slices.
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Cooking Smart
Food Serving size (g)
Cooking time
(min.)
Standing time
(min.)
Mushrooms 125
250
1-2
2-3
3
Prepare small whole or sliced mushrooms. Do not add
any water. Sprinkle with lemon juice. Spice with salt and
pepper. Drain before serving.
Onions 250 4-5 3
Cut onions into slices or halves. Add only 15 ml (1 tbsp.)
water.
Peppers 250 4-5 3
Cut pepper into small slices.
Potatoes 250
500
4-5
7-8
3
Weigh the peeled potatoes and cut them into similar
sized halves or quarters.
Turnip cabbage 250 5-6 3
Cut turnip cabbage into small cubes.
Rice and pasta
Stir from time to time during and after cooking.
Cook uncovered, and close the lid during settling. Then, drain water thoroughly.
• Rice: Use a large glass Pyrex container with a lid against the rice doubling in
volume.
• Pasta: Use a large glass Pyrex container.
Food
Serving
size (g)
Power
(W)
Cooking
time
(min.)
Standing
time
(min.)
Directions
White rice
(parboiled)
250
900
16-18
5
Add 500 ml of
cold water.
375 18-20
Add 750 ml of
cold water.
Brown rice
(parboiled)
250
900
22-23
5
Add 500 ml of
cold water.
375 24-25
Add 750 ml of
cold water.
Mixed rice
(rice + wild rice)
250 900 17-19 5
Add 500 ml of
cold water.
Mixed corn
(rice + grain)
250 900 19-20 5
Add 400 ml of
cold water.
Pasta
250 900 11-13 5
Add 1000 ml of
hot water.
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Cooking Smart
Cooking Smart
Reheating
• Do not reheat large-sized foods such as joints of meat, which easily overcook.
• It is safer to reheat foods at lower power levels.
• Stir well or turn over during and after cooking.
• Use caution for liquids or baby foods. Stir well before, during, and after
cooking with a plastic spoon or glass stirring stick to prevent eruptive boiling
and scalding. Keep them inside the oven during the standing time. Allow a
longer reheating time than other food types.
• Recommended standing time after reheating is 2-4 minutes. See the table
below for reference.
Liquids
Food Serving size Power (W)
Cooking
time (min.)
Standing
time (min.)
Drinks (coffee,
tea, water)
250 ml (1 mug)
500 ml (2 mugs)
900 1½- 2
3 – 3½
1-2
Pour into mugs and reheat uncovered: 1 cup in the centre, 2
cups side by side. Keep in microwave oven during standing
time and stir well.
Soup (chilled) 250 g
450 g
900 3-4
4-5
2-3
Pour into a deep ceramic plate or deep ceramic bowl. Cover
with plastic lid. Stir well after reheating. Stir again before
serving.
Stew (chilled) 450 g 600 5½ – 6½ 2-3
Put stew in a deep ceramic plate. Cover with plastic lid. Stir
occasionally during reheating and again before standing and
serving.
Pasta with sauce
(chilled)
350 g 600 4½ – 5½ 3
Put pasta (e.g. spaghetti or egg noodles) on a at ceramic
plate. Cover with microwave cling lm. Stir before serving.
Food Serving size Power (W)
Cooking
time (min.)
Standing
time (min.)
Filled pasta with
sauce (chilled)
350 g 600 5½ – 6½ 3
Put lled pasta (e.g. ravioli, tortellini) in a deep ceramic plate.
Cover with plastic lid. Stir occasionally during reheating and
again before standing and serving.
Plated meal
(chilled)
450 g 600 6-7 3
Plate a meal of 2-3 chilled components on a ceramic dish.
Cover with microwave cling-lm.
Baby foods & milk
Food Serving size Power (W)
Cooking time
(sec.)
Standing
time (min.)
Baby food
(vegetables +
meat)
190 g 600 30 2-3
Put into ceramic deep plate. Cook covered. Stir after
cooking time. Stand for 2-3 minutes. Before serving, stir
well and check the temperature carefully.
Baby porridge
(grain + milk +
fruit)
190 g 600 20 2-3
Put into ceramic deep plate. Cook covered. Stir after
cooking time. Stand for 2-3 minutes. Before serving, stir
well and check the temperature carefully.
Baby milk 100 ml
200 ml
300 30-40
60-70
2-3
Stir or shake well and pour into a sterilized glass bottle.
Place into the centre of turn-table. Cook uncovered. Shake
well and stand for at least 3 minutes. Before serving, shake
well and check the temperature carefully.
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Cooking Smart
Defrost
Put frozen food in a microwave-safe container without a cover. Turn over during
defrosting, and drain off liquid and remove giblets after defrosting. For faster
defrosting, cut the food into small pieces, and wrap them with aluminum foil
before defrosting. When the outer surface of frozen foods begins to melt, stop
defrosting and let stand as instructed in the table below.
Do not change the default power level (180 W) for defrosting.
Food Serving size (g)
Defrosting
time (min.)
Standing time
(min.)
Meat Minced meat 250
500
4-6
9-11
15-30
Pork steaks 250 7-8
Place the meat on the ceramic plate. Shield thinner edges with
aluminium foil. Turn over after half of defrosting time!
Poultry Chicken pieces 500 (2 pcs.) 12-14 15-60
Whole chicken 1200 28-32
First, put chicken pieces rst skin-side down, whole chicken
rst breast-side-down on ceramic plate. Shield the thinner parts
like wings and ends with aluminium foil. Turn over after half of
defrosting time!
Fish Fish llets 200 6-7 10-25
Whole sh 400 11-13
Put frozen sh in the middle of ceramic plate. Arrange the thinner
parts under the thicker parts. Shield narrow ends of llets and tail
of whole sh With aluminium foil. Turn over after half of defrosting
time!
Fruit Berries 300 6-7 5-10
Spread fruit on a at, round glass dish (with a large diameter).
Food Serving size (g)
Defrosting
time (min.)
Standing time
(min.)
Bread Bread rolls
(each ca. 50 g)
2 pcs
4 pcs
1-1½
2½-3
5-20
Toast/sandwich 250 4-4½
German bread 500 7-9
Arrange rolls in a circle or bread horizontally on kitchen paper on
the ceramic plate. Turn over after half of defrosting time!
Grilling guide
The grill-heating elements are located on the ceiling of the cooking chamber. These
elements operate only when the door is closed and the turntable is rotating.
When grilling food, put the food on the high rack unless otherwise instructed.
Preheat the grill for 2-3 minutes with Grill mode, and, unless otherwise instructed
below, grill food on the high rack. When grilling is complete, use oven gloves to
take out the food.
Cookware
Grill: Use ameproof containers, which may include metal parts. Do not use plastic
cookware of any kind.
Microwave + Grill: Do not use cookware that is made of metal or plastic substances.
Food type
Chops, sausages, steaks, hamburgers, bacon and gammon rashers, thin sh
portions, sandwiches, and all kinds of toast with toppings.
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Cooking Smart
Cooking Smart
Grilling
Food Serving size Mode
Cooking time
(1st side)
(min.)
Cooking time
(2nd side)
(min.)
Toast Slices 4 pcs.
(each 25 g)
Grill only 3½-4½ 2-2½
Put toast slices side by side on the high rack.
Grilled
tomatoes
2 pcs. (400 g) 300 W + Grill 6-7 -
Cut tomatoes into halves. Put some cheese on top. Arrange in a
circle in a at glass pyrex dish. Place it on the high rack. Stand
for 2-3 minutes.
Tomato +
cheese toast
4 pcs. (300 g) 180 W + Grill 5-6 -
Toast the bread slices rst. Put the toast with topping on the
high rack. Stand for 2-3 minutes
Toast Hawaii 4 pcs. (500 g) 300 W + Grill 5-6 -
Toast the bread slices rst. Put the toast with topping on the
high rack. Stand for 2-3 minutes.
Baked potatoes 500 g 450 W + Grill 14-16 -
Cut potatoes into halves. Brush potatoes with oil and parsley.
Put them in a circle on the high rack with the cut side to the
grill.
Baked apples 2 apples 300 W + Grill 6-7 -
Core the apples and ll them with raisins and jam. Put some
almond slices on top. Put apples on a at glass pyrex dish.
Place the dish directly on the low rack.
Roast Chicken 1200-1300 g 450 W + Grill 19-23 20-24
Brush chicken with oil and spices. Put chicken rst breast
side down, second side breast side up on the low rack. After
cooking stand for 5 minutes.
Food Serving size Mode
Cooking time
(1st side)
(min.)
Cooking time
(2nd side)
(min.)
Chicken pieces 500 g
(2 pcs.)
300 W + Grill 9-11 8-10
Brush chicken pieces with oil and spices. Put them in a circle
on the high rack. After grilling stand for 2-3 minutes.
Beef steaks
(medium)
400 g
(2 pcs.)
Grill only 8-12 6-10
Brush the beef steaks with oil. Lay them in a circle on the high
rack. After grilling stand for 2-3 minutes.
Roast sh 400-500 g 300 W + Grill 6-8 5½-6½
Brush skin of whole sh with oil and add herbs and spices.
Put two sh side by side (head to tail) on the high rack. After
grilling stand for 2-3 minutes.
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Cooking Smart
Crusty plate
We recommend you to preheat the crusty plate while it’s on the turntable for 3-4
minutes.
Food
Serving
size (g)
Preheat Cooking
Mode Time (min.) Mode Time (min.)
Bacon 80 (4-6
slices)
600 W +
Grill
3 600 W +
Grill
3-4
Preheat crusty plate. Put slices side by side on crusty plate. Put
plate on high rack.
Grilled
tomatoes
200 600 W +
Grill
3 300 W +
Grill
3½-4½
Preheat crusty plate. Cut tomatoes in halves. Put some cheese
on top. Arrange in a circle on plate and set on high rack.
Potato
wedges
250 600 W +
Grill
4 450 W +
Grill
8-10
Rinse and clean potatoes. Cut into wedges or cubes. Brush with
olive oil, herbs and spices. Distribute cubes evenly on plate. Put
plate on high rack. Turn over after 5-7 minutes.
Chicken
nuggets
300 600 W +
Grill
4 600 W +
Grill
6-8
Preheat crusty plate. Brush plate with 1 tbsp. oil. Put chicken
nuggets on crusty plate. Put plate on the high rack. Turn over
after 4-5 minutes.
Hot blast guide
Cooking with hot blast is a powerful combination of the inner grill heater and
the convection ring heater with fan at side. The hot air blows from the top of the
cavity through holes into the oven. The heating element at top and side and the
fan at the side-wall, keeps the hot air circulating evenly.
Use this mode for biscuits, individual scones, rolls, and cakes as well as fruit cakes,
choux, and soufés.
All conventional ovenproof cookware, baking tins and sheets – anything you would
normally use in a traditional convection oven – can be used.
Food Serving size (g) Mode (°C)
Cooking Time
(min.)
Frozen mini tartes/
pizza snacks
250 200 9-12
Put pizza snacks on the crusty plate. Put plate on low
rack.
Frozen Oven Chips 300 200 13-16
Distribute frozen oven chips on crusty plate. Put plate on
low rack.
Frozen chicken
nuggets
300 200 6-9
Put frozen nuggets on crusty plate. Put plate on the high
rack.
Frozen Pizza 300 200 13-15
Put frozen Pizza on the low rack.
Homemade
Lasagna/ Pasta
Gratin
500 180 25-30
Put pasta in ovenproof dish. Put dish on low rack.
Roast Vegetables 300 200 6-10
Rinse and prepare vegetables in slices (e.g. courgette, egg
plants, pepper, pumpkin). Brush with olive oil and add
spices. Put on crusty plate on low rack.
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Cooking Smart
Cooking Smart
Convection guide
Convection
In Convection mode, both the heating element and the side-wall fan operate
together to circulate the heat inside the cooking chamber. Use this mode for
biscuits, individual scones, rolls, and cakes as well as fruit cakes, choux, and
soufés. All conventional ovenproof cookware, baking tins and sheets – anything
you would normally use in a traditional convection oven – can be used.
Microwaves+Convection
This combination mode combines the microwave energy with hot air, resulting in
reduced cooking time and producing a brown, crispy surface of the food. The oven
offers 5 different combination modes for your convenience. Use this for all kinds
of meat and poultry as well as casseroles and gratin dishes, sponge cakes and
light fruit cakes, pies and crumbles, roast vegetables, scones, and breads. Use only
ovenproof cookware, such as glasses, potteries, or bone china without metal trim.
Preheat the grill with Fast Preheat, and wait until the cycle is complete. Set the
power level and cooking time as instructed below. Use oven gloves when taking
out food.
Food Serving size (g) Mode
Cooking Time
(min.)
Frozen Pizza (ready
baked)
300-400 Only 200 °C 15-17
Place the pizza on the low rack. After baking stand for
2-3 minutes
Frozen lasagne 400 450 W + 200 °C 16-18
Put into a suitable sized glass pyrex dish or leave in the
original packaging (take care that this is suitable for
microwaves and oven heat). Put frozen lasagne on the
low rack. After cooking stand for 2-3 minutes.
Food Serving size (g) Mode
Cooking Time
(min.)
Roast beef/lamb
(medium)
1000-1200 450 W + 160 °C 18-20 (rst side)
15-17 (second
side)
Brush beef/ lamb with oil and spice it with pepper, salt
and paprika. Put it on the low rack, rst with the fat side
down. After cooking wrap in aluminium foil and stand for
10-15 minutes.
Frozen bread rolls 350 (6 pcs.) 100 W + 160 °C 6-8
Put bread rolls in a circle on the low rack. Stand 2-3
minutes.
Marble cake 700 Only 180 °C 70-80
Put the fresh dough in a small rectangular black metal
baking dish (length 25 cm). Put the dish on the low rack.
After baking stand for 5-10 minutes.
Small Cakes each 30 Only 165 °C 25-35
Put up to 12-15 small cakes / mufns in paper cups on
crusty plate. Put plate on low rack. After baking stand for
5 minutes.
Croissants/bread
rolls
(fresh dough)
200-250 Only 200 °C 13-18
Put the chilled croissants or bread rolls on baking paper
on the low rack.
Frozen cake 1000 180 W + 160 °C 16-18
Put the frozen cake directly on the low rack. After defrost
and warming keep standing for 15-20 minutes.
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Cooking Smart
Food Serving size (g) Mode
Cooking Time
(min.)
Homemade Potato
Gratin
500 600 W
180 °C
5-7 (rst side)
12-16 (second
side)
Put Gratin in ovenproof dish. Set on low rack.
Homemade Quiche
(Medium size)
500-600 170 °C 40-42
Preheat oven for 170 °C by using convection mode.
Prepare quiche using metal medium size pan and put on
low rack. Refer a recipe in Hot Blast auto cook guide.
Homemade quiche
(Large size)
900-1000 180 W + 170 °C 38-40
Preheat oven for 170 °C by using convection mode
without crusty plate. Prepare quiche using crusty plate
and put on low rack. Refer a recipe in Hot Blast auto cook
guide.
Steam cooking guide
The cooking time depends on size, thickness and type of food. When steaming
thin slices or small pieces we recommend to reduce the time. When steaming thick
slices or big sized pieces of food you can add time. Use the power levels and times
in this table as a guide lines for steam cooking.
Fresh food
Portion
(g)
Cold water
(ml)
Power
(W)
Time
(min.)
Instructions
Broccoli
orets
400 500 900 12-18 Rinse and clean broccoli.
Cut into similar sized orets.
Put orets evenly on steam
tray.
Carrots 400 500 900 15-20 Rinse and clean carrots
and cut into even slices.
Distribute slices on steam
tray.
Fresh food
Portion
(g)
Cold water
(ml)
Power
(W)
Time
(min.)
Instructions
Cauliower
whole
600 500 900 20-25 Clean whole cauliower and
set on steam tray.
Corn on
the cob
400
(2 pcs)
500 900 23-28 Rinse and clean corn on the
cobs. Put corn on the cobs
side by side on steam tray.
Courgettes 400 500 900 10-15 Rinse courgettes and cut
them into similar slices.
Distribute evenly on steam
tray.
Frozen
mixed
vegetables
400 500 900 18-23 Distribute frozen mixed
vegetables (-18 °C) e.g.
broccoli, cauliower, sliced
carrots evenly on steam tray.
Potatoes
(Small)
500 500 900 25-30 Rinse and clean potatoes and
pierce skin with a fork.
Set whole potatoes evenly
on steam tray.
Apples 800
(4
apples)
500 900 15-20 Rinse and core apples.
Put apples upright side by
side on steam tray.
Eggs 4-6
eggs
500 900 15-20 Pierce 4-6 fresh eggs (size
M) and set them in the small
cavities of steam tray.
After steaming keep standing
covered for 2-5 minutes.
Blue
prawns
250
(5-6
pcs)
500 900 10-15 Sprinkle blue prawns with
1-2 tablespoons lemon juice.
Put them evenly on steam
tray.
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Cooking Smart
Cooking Smart
Fresh food
Portion
(g)
Cold water
(ml)
Power
(W)
Time
(min.)
Instructions
Fish llets
(Cod sh,
Rose-sh)
500
(2-3
pcs)
500 900 12-17 Sprinkle sh llets with 1-2
tablespoons lemon juice and
add herbs and spices (e.g.
rosemary).
Put llets evenly on steam
tray.
Chicken
breast
llets
400
(2
llets)
500 900 20-25 Rinse and clean the chicken
breast llets.
Put chicken breast llets side
by side on steam tray.
How to clean the Pro Steamer
• Clean the Pro Steamer with warm water and detergent and rinse off with
clean water.
• Do not use a scrubbing brush or a hard sponge otherwise the top layer will be
damaged.
• The Pro Steamer is not dishwasher-safe.
Quick & Easy
Melting butter
Put 50 g butter into a small deep glass dish. Cover with plastic lid. Heat for 30-40
seconds using 900 W, until butter is melted.
Melting chocolate
Put 100 g chocolate into a small deep glass dish. Heat for 3-5 minutes, using 450
W until chocolate is melted. Stir once or twice during melting. Use oven gloves
while taking out!
Meltng crystallized honey
Put 20 g crystallized honey into a small deep glass dish. Heat for 20-30 seconds
using 300 W, until honey is melted.
Melting gelatine
Lay dry gelatine sheets (10 g) for 5 minutes into cold water. Put drained gelatine
into a small glass pyrex bowl. Heat for 1 minute using 300 W. Stir after melting.
Cooking glaze/icing (for cake and gateaux)
Mix instant glaze (approximately 14 g) with 40 g sugar and 250 ml cold water.
Cook uncovered in a glass pyrex bowl for 3 ½ to 4 ½ minutes using 900 W, until
glaze/icing is transparent. Stir twice during cooking.
Cooking jam
Put 600 g fruits (for example mixed berries) in a suitable sized glass pyrex bowl
with lid. Add 300 g preserving sugar and stir well. Cook covered for 10-12
minutes using 900 W. Stir several times during cooking. Put directly into small jam
glasses with twist-off lids. Stand on lid for 5 minutes.
Cooking pudding
Mix pudding powder with sugar and milk (500 ml) by following the manufacturers
instructions and stir well. Use a suitable sized glass pyrex bowl with lid. Cook
covered for 6 ½ to 7 ½ minutes using 900 W. Stir several times well during
cooking.
Browning almond slices
Spread 30 g sliced almonds evenly on a medium sized ceramic plate. Stir several
times during browning for 3 ½ to 4 ½ minutes using 600 W. Let it stand for 2-3
minutes in the oven. Use oven gloves while taking out!
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Troubleshooting
Troubleshooting
You may encounter a problem using the oven. In that case, rst check the table
below and try the suggestions. If a problem persists, or if any information code
keeps appearing on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions.
Problem Cause Action
General
The buttons cannot
be pressed properly.
Foreign matter may be
caught between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture
is on the exterior.
Wipe the moisture from the
exterior.
Child lock is activated. Deactivate Child lock.
The time is not
displayed.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is supplied.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over the food, press
the Start button again to start
operation.
Problem Cause Action
The power turns off
during operation.
The oven has been cooking
for an extended period of
time.
After cooking for an extended
period of time, let the oven cool.
The cooling fan is not
working.
Listen for the sound of the cooling
fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust outlets
on the front and rear of the oven
for ventilation.
Keep the gaps specied in the
product installation guide.
Several power plugs are
being used in the same
socket.
Designate only one socket to be
used for the oven.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a lid
may causes popping sounds.
Do not use sealed containers as
they may burst during cooking
due to expansion of the contents.
The oven exterior
is too hot during
operation.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Keep the
gaps specied in the product
installation guide.
Objects are on top of the
oven.
Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and oven
interior.
Clean the oven and then open the
door.
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Troubleshooting
Troubleshooting
Problem Cause Action
Heating including the
Warm function does
not work properly.
The oven may not work, too
much food is being cooked,
or improper cookware is
being used.
Put one cup of water in a
microwave-safe container and run
the microwave for 1-2 minutes
to check whether the water is
heated. Reduce the amount of
food and start the function again.
Use a cooking container with a
at bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount of food and
start the function again.
The interior light
is dim or does not
turn on.
The door has been left open
for a long time.
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
Cancel button.
The interior light is covered
by foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the food, press
the Start button again to restart
operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is installed on
at, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts
to work.
The door is not properly
closed.
Close the door and check again.
Problem Cause Action
There is electricity
coming from the
oven.
The power or power socket
is not properly grounded.
Make sure the power and power
socket are properly grounded.
1. Water drips.
2. Steam emits
through a door
crack.
3. Water remains
in the oven.
There may be water or
steam in some cases
depending on the food. This
is not an oven malfunction.
Let the oven cool and then wipe
with a dry dish towel.
The brightness inside
the oven varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes during
cooking are not malfunctions. This
is not an oven malfunction.
Cooking is nished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to run
for about 3 minutes after
cooking is complete.
This is not an oven malfunction.
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Troubleshooting
Problem Cause Action
Oven
The oven does not
heat.
The door is open. Close the door and try again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from the
heating elements when you
rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the heating
elements.
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable for
high temperatures.
There is a bad smell
coming from inside
the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and then
wipe with a dry cloth.
You can put a lemon slice inside
and run the oven to remove the
odour more quickly.
The oven does not
cook properly.
The oven door is frequently
opened during cooking.
If you open the door often, the
interior temperature will be
lowered and this may affect the
results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven controls
and try again.
The grill or other accessories
are not correctly inserted.
Correctly insert the accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with at
bottoms.
Problem Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring, or the
roller ring is not properly
in place.
Install the roller ring and then try
again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food and do
not use containers that are too
large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue stuck to
the bottom of the oven.
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when you
rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the heating
elements.
Food is too close to the grill. Put the food a suitable distance
away while cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
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Technical specifcations
Technical specifcations Technical specifcations
SAMSUNG strives to improve its products at all times. Both the design
specications and these user instructions are thus subject to change without
notice.
Power Source 230 V
~
60 Hz
Power
Consumption
Maximum power 2850 W
Microwave 1400 W
Grill 2250 W
Convection 2500 W
Hotblast 2800 W
Output Power 100 W / 900 W (IEC - 705)
Operating Frequency 2450 MHz
Magnetron OM75P (20)
Cooling Method Cooling fan motor
Dimensions
(W x H x D)
Main unit
(Include Handle)
528 x 404 x 481 mm
Cooking chamber 400 x 219 x 396.5 mm
Volume 35 liter
Weight Net Approx. 27.5 kg
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Description Action
C-20
The temperature sensor is open.
Unplug the power cord
of the oven, and contact
a local Samsung service
centre.
The temperature sensor is short.
C-A1
This code appears when the oven
fails to sense the damper to open or
close for 1 minute.
C-F0
If there is no communication
between the
main and sub MICOM.
C-21
This code appears when the oven
temperature high.
In case the temperature rises
over the limit temperature during
operation of each mode. (Fire
sensed.)
Unplug the power cord for
cooling enough time, and
restart the microwave oven.
C-F2
The touch key is malfunction.
Press Stop ( ) to try again.
C-d0
Unplug the power cord for
cooling enough time, and
clean the button. (Dust,
Water)
When appear same
problem, contact a local
Samsung service centre.
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English 41
Memo
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42 English
Memo
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Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
QUESTIONS OR COMMENTS ?
COUNTRY/
LOCATION
CALL OR VISIT US ONLINE AT
AUSTRALIA 1300 362 603 www.samsung.com/au/support
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
CHINA 400-810-5858 www.samsung.com/cn/support
HONG KONG 3698 4698
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
INDIA
1800 40 SAMSUNG (1800 40 7267864)
(Toll-Free)
1800 5 SAMSUNG (1800 5 7267864)
(Toll-Free)
www.samsung.com/in/support
BANGLADESH
09612300300
08000300300 (Toll free)
www.samsung.com/in/support
INDONESIA
021-5699-7777
0800-112-8888 (All Product, Toll Free)
www.samsung.com/id/support
JAPAN 0120-363-905 www.galaxymobile.jp/jp/support
MALAYSIA
1800-88-9999
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and
Mobile ]
02-8-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
COUNTRY/
LOCATION
CALL OR VISIT US ONLINE AT
SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support
THAILAND
Hotline no : 1282 (For all Product)
0-2689-3232 (For OTH products)
1800-29-3232 (Toll free for all product)
www.samsung.com/th/support
TAIWAN 0800-32-9999 www.samsung.com/tw/support
VIETNAM 1800 588 889 www.samsung.com/vn/support
MYANMAR +95-1-2399-888 www.samsung.com/mm/support
MACAU 0800 333
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
SRI LANKA 011 SAMSUNG (011 7267864) www.samsung.com/in/support
CAMBODIA
+855-23-993232
1800-20-3232 (Toll free)
www.samsung.com/th/support
LAOS +856-214-17333 www.samsung.com/th/support
NEPAL
16600172667 (Toll Free for NTC Only)
9801572667 (Toll Free for Ncell users)
www.samsung.com/in/support
DE68-04597C-00
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