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Troubleshooting
English 53
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the faucets are open.
• Make sure the water hoses are not clogged.
• Make sure the faucets are not frozen.
• Make sure the washer is operating with sufcient water
pressure.
• Make sure that the cold faucet and the hot faucet are
properly connected.
• Clean the mesh lter as it may be clogged.
4C2
• Make sure the cold water supply hose is rmly connected to
the cold faucet.
If it is connected to the hot faucet, the laundry may be
deformed with some cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
OC
Water has overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service center.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
center.
WW22K6800AW-A2_03645A_EN.indd 53 2015/12/23 17:24:32
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